THE PROCEDURE FOR DISPUTE RESOLUTION. If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company within 5 (Five) working days after the occurrence of the event. To file any complaint, the Client shall fill in the Complaint form in their Socrates Legacy. Ltd. account, The complaint shall include:
Appears in 2 contracts
Sources: Client Agreement, Client Agreement