The relationship with subscribers. 4.9.1 Ooredoo undertakes that it shall not directly, nor through its affiliates, advertise, solicit business, market its products and/or services or otherwise send any unwanted messages to the Access Seeker subscribers when they are roaming on the Ooredoo Network. For the avoidance of doubt, this includes the sending of any welcome message or notification that roaming is occurring. 4.9.2 Access Seeker shall handle all Customer Care Obligations to the Roaming Customers except where Ooredoo shall provide the second level support to Access Seeker as described in the National Roaming Agreement. For the avoidance of doubt, Access Seeker shall not at any time refer a Access Seeker customer to Ooredoo Customer Care, or any other Ooredoo entity, when a customer has complaints, inquiries or any other matter regarding the Services offered under this Agreement.
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Sources: National Roaming Agreement, National Roaming Agreement