THIRTY (30) CALENDAR DAY OPERATIONAL TEST. CONTRACTOR shall conduct a 30-day operational test where the old and new system will run in parallel. Successful test will result from 30 days continuous operation without a major hardware or major software failure of any installed equipment. A major failure shall include but not be limited to any failure that results in loss of data and or loss of use of the system. See the CONTRACTOR’s service-level-agreement commitments in Section II & III. Test Plan - CONTRACTOR shall provide three (3) copies of a test plan for each testing phase for the review and approval of JWA’s representative. The test plan shall detail the objectives of all tests. The tests shall clearly demonstrate that the system and its components comply with the requirements specified herein. The test plan shall define, at a minimum, participant responsibilities, test’s documentation, test’s duration and schedule, explicit requirements to demonstrate contractual compliance, and procedures for dealing with County Of Orange A35010 37 of 15 Page - of 50 ERA System Corporation N1000007123 File Folder JO3464 Page 37 of 67 discrepancies and failures during the test. The test plan shall be provided at least 90 days prior to the scheduled start of the test. Test Procedures - CONTRACTOR shall provide test procedures to JWA a minimum of 45 days prior to start of formal testing. No test shall be started without an approved test procedure. JWA shall require 15 days to review the test procedures. Where corrections are necessary, they shall be made and submitted to JWA for approval. A 15 day review time shall be allocated for corrections to the test procedure unless the necessary corrections are major. Where major changes are necessary, 15 day review and approval period will be extended by JWA. JWA shall review test procedures and/or major changes thereto within the designated period and provide acceptance or rejection in writing, which may include email or other communication made by reliable means. In the event CONTRACTOR has not received notice of rejection or corrections within the respective times stated above, the test procedures and/or major changes thereto shall be deemed acceptable as submitted. The CONTRACTOR and JWA must come to an agreement in writing or work will be suspended on the project until agreement is obtained. The test procedures shall provide conformity to specification requirements. Satisfactory completion of the test procedure is necessary as a condition of system acceptance. CONTRACTOR’s Quality Assurance organization shall review all formal test procedures prepared by CONTRACTOR and deliverable under CONTRACT to assure the tests cover all requirements and that there is conformity between the conducted test, the test results and specific requirements. Test procedures or records shall document the following: CONTRACTOR shall cooperate with and provide an opportunity for JWA’s representative(s) to participate in any or all performance of the tests. Test Report - CONTRACTOR shall prepare, for each test, a test report document that shall certify successful completion of that test. CONTRACTOR and JWA shall approve each test result. Three (3) copies of the test report shall be submitted to JWA’s representative for review and acceptance within seven (7) days following each test. The test report shall contain, at a minimum: A. A listing and summary of all specific items and elements tested B. Commentary on test results
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Sources: Maintenance Agreement
THIRTY (30) CALENDAR DAY OPERATIONAL TEST. CONTRACTOR shall conduct a 30-day operational test where the old and new system will run in parallel. Successful test will result from 30 days continuous operation without a major hardware or major software failure of any installed equipment. A major failure shall include but not be limited to any failure that results in loss of data and or loss of use of the system. See the CONTRACTOR’s service-level-agreement commitments in Section II & III. Test Plan - CONTRACTOR shall provide three (3) copies of a test plan for each testing phase for the review and approval of JWA’s representative. The test plan shall detail the objectives of all tests. The tests shall clearly demonstrate that the system and its components comply with the requirements specified herein. The test plan shall define, at a minimum, participant responsibilities, test’s documentation, test’s duration and schedule, explicit requirements to demonstrate contractual compliance, and procedures for dealing with County Of Orange A35010 37 of 15 Page - of 50 ERA System Corporation N1000007123 File Folder JO3464 Page 37 of 67 discrepancies and failures during the test. The test plan shall be provided at least 90 days prior to the scheduled start of the test. Test Procedures - CONTRACTOR shall provide test procedures to JWA a minimum of 45 days prior to start of formal testing. No test shall be started without an approved test procedure. JWA shall require 15 days to review the test procedures. Where corrections are necessary, they shall be made and submitted to JWA for approval. A 15 day review time shall be allocated for corrections to the test procedure unless the necessary corrections are major. Where major changes are necessary, 15 day review and approval period will be extended by JWA. JWA shall review test procedures and/or major changes thereto within the designated period and provide acceptance or rejection in writing, which may include email or other communication made by reliable means. In the event CONTRACTOR has not received notice of rejection or corrections within the respective times stated above, the test procedures and/or major changes thereto shall be deemed acceptable as submitted. The CONTRACTOR and JWA must come to an agreement in writing or work will be suspended on the project until agreement is obtained. The test procedures shall provide conformity to specification requirements. Satisfactory completion of the test procedure is necessary as a condition of system acceptance. CONTRACTOR’s Quality Assurance organization shall review all formal test procedures prepared by CONTRACTOR and deliverable under CONTRACT to assure the tests cover all requirements and that there is conformity between the conducted test, the test results and specific requirements. Test procedures or records shall document the following: CONTRACTOR shall cooperate with and provide an opportunity for JWA’s representative(s) to participate in any or all performance of the tests. Test Report - CONTRACTOR shall prepare, for each test, a test report document that shall certify successful completion of that test. CONTRACTOR and JWA shall approve each test result. Three (3) copies of the test report shall be submitted to JWA’s representative for review and acceptance within seven (7) days following each test. The test report shall contain, at a minimum:
A. A listing and summary of all specific items and elements tested tested
B. Commentary on test results
C. A listing and discussion of all discrepancies between expected and actual results and of all failures encountered during the test and an action plan for resolution. Not that some issues may be resolved in subsequent software releases.
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