Common use of TIME AND MATERIALS SERVICES Clause in Contracts

TIME AND MATERIALS SERVICES. A. For Non-TIBCO Problems. In the event that Client notifies TIBCO of a problem experienced by Client in connection with the operation of the Covered Software, TIBCO shall respond as provided in Section III.B., above. If the cause of such problem is not an error, defect or nonconformity in the Covered Software, Client shall compensate TIBCO for all work performed by TIBCO in connection therewith, on a time and materials basis at TIBCO's then current standard rates, unless otherwise agreed by the parties in writing at the time, plus expenses. Expenses for travel and travel-related expenses and individual expenses in excess of US$500 require the prior approval of Client.