Time Restraints. Upon receiving a request from the Client, the Company shall proceed with the payment of a specified amount within the same day or depending on the time the refund request has been received the latest the next working day (however, the time needed for the funds to reach the Client may vary, depending on Client’s selected payment method). However, if the source of funds in not clear to the Company, the Company shall request additional documents for the Client, which may significantly delay the refund process. 27.12 Withdrawals 27.12.1 Eligibility Withdrawals are available to Clients who: o have deposited funds in their trading account and o have no open Transaction(s) in the Trading Account they wish to withdraw the money from or have open Transaction(s) but the requested withdrawal will not cause a margin decrease below a certain level, which is provided on the Company’s Internet Website. The Company reserves the right to modify this margin level requirement at any time. o the withdrawal instruction includes all necessary information in the Personal Area; o the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Trading Account or at the Client’s request to a bank account belonging to the Client o the account where the transfer is to be made belongs to the Client; o at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges; o there is no Force Majeure event which prohibiting the Company from effecting the withdrawal o the Client and must be fully verified according to Verification guidelines set forth on the Website.
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Sources: Terms and Conditions of Use
Time Restraints. Upon receiving a request from the Client, the Company shall proceed with the payment of a specified amount within the same day or depending on the time the refund request has been received the latest the next working day (however, the time needed for the funds to reach the Client may vary, depending on Client’s selected payment method). However, if the source of funds in is not clear to the Company, the Company shall request additional documents for the Client, which may significantly delay the refund process. 27.12 26.14.6 Withdrawals
27.12.1 26.14.6.1 Eligibility Withdrawals are available to Clients who: o • have deposited funds in their trading account and o • have no open Transaction(s) in the Trading Account they wish to withdraw the money from or have open Transaction(s) but the requested withdrawal will not cause a margin decrease below a certain level, which is provided on the Company’s Internet Website. The Company reserves the right to modify this margin level requirement at any time. o • the withdrawal instruction includes all necessary information in the Personal Area; o • the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Trading Account or at the Client’s request to a bank account belonging to the Client o • the account where the transfer is to be made belongs to the Client; o • at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges; o • there is no Force Majeure event which prohibiting the Company from effecting the withdrawal o • the Client and must be fully verified according to Verification guidelines set forth on the Website.
26.14.6.2 Procedure
26.14.6.2.1 Eligible Client shall place a withdrawal request via his/her Member’s Area. A withdrawal request can also be placed by sending an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇ and/or ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.
26.14.6.2.2 Client’s funds shall be returned to the same source, via the same payment method and remitter used to conduct the initial deposit, however if for whatever reason, the Company will not be able to proceed with such payment, the Company reserves the right to suggest and/or request additional payment method from the Client.
26.14.6.2.3 The Client understands and agrees that if the Client has used multiple sources to deposit funds, the Company may have to use more than one of those sources to send the requested amount back to the Client. In such case the requested withdrawal amount may be split and send back in separate transactions to separate sources used by the Client when funding his/her Trading Account.
26.14.6.2.4 The Client understands and agrees that: • funds considered as initial deposit shall be returned to the same source, via the same payment method and remitter used to conduct the initial deposit, however if for whatever reason, the Company will not be able to proceed with such payment, the Company reserve the right to transmit the funds via an alternative payment method approved, verified and/or suggested by the Company, at its sole discretion. • funds considered as generated profit, shall be returned separately into Client’s bank account, regardless whether such bank account has been previously used by the Client for depositing funds to the Company or not. In such case, the Company shall request additional information from the Client (i.e. details of bank account in Client’s name) before proceeding with the withdrawal of profits. • the Company shall refuse to execute Instructions to withdraw funds from the Client’s Trading Account and Client’s funds should be blocked or seized in accordance with applicable laws if:
(a) the bank account number on the withdrawal Instruction is inconsistent with the Client’s bank account number indicated in the Agreement;
(b) the amount of funds on the withdrawal Instruction exceeds the Free Margin on the Trading Account register or balance of any other accounts or registers maintained by the Company for that Client on the basis of the Agreement or any other agreements the Client has or had with the Company;
Appears in 1 contract
Sources: Terms and Conditions of Use