TRANSACTIONS VIA FAX OR PHONE. 35.1 The Bank reserves the right not to accept the account transactions arising via fax or phone if there is no agreement to that effect between the Bank and the accountholder. 35.2 By agreement the accountholder acknowledges and agrees that whenever the accountholder uses the authentication method agreed upon instructions received by the Bank through said means for all purposes be regarded as authorized by the accountholder and the Bank shall be relieved of all liability in the execution of such instructions. 35.3 The depositor agrees to indemnify and relieve of liabilities the Bank to its directors, officers and employees from any claim, demand, loss or other proceedings or judgment and any costs, including attorney's fees arising directly or indirectly in whole or in part of negligence, misconduct or illegal or unauthorized use of instructions transmitted by fax or phone. 35.4 The depositor acknowledges the reasonableness of this measure and expressly consent to the Bank to listen and record the accountholder´s calls to customer service in order previously entered. When the accountholder with the Bank communicates through customer services, the accountholder acknowledges that to ensure quality of service and proper supervision of employees in customer service, the Bank could listen and/or record any calls customers to the service. This possibility warns anyone who calls customer service, who has the opportunity to end the conversation.
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Sources: Deposit Account and Banking Services Agreement, Deposit Account and Banking Services Agreement
TRANSACTIONS VIA FAX OR PHONE. 35.1 The Bank reserves the right not to accept the account transactions arising via fax or phone if there is no agreement to that effect between the Bank and the accountholder.
35.2 By agreement the accountholder acknowledges and agrees that whenever the accountholder uses the authentication method agreed upon instructions received by the Bank through said means for all purposes be regarded as authorized by the accountholder and the Bank shall be relieved of all liability in the execution of such instructions.
35.3 The depositor agrees to indemnify and relieve of liabilities the Bank to its directors, officers and employees from any claim, demand, loss or other proceedings or judgment and any costs, including attorney's ’s fees arising directly or indirectly in whole or in part of negligence, misconduct or illegal or unauthorized use of instructions transmitted by fax or phone.
35.4 The depositor acknowledges the reasonableness of this measure and expressly consent to the Bank to listen and record the accountholder´s calls to customer service in order previously entered. When the accountholder with the Bank communicates through customer services, the accountholder acknowledges that to ensure quality of service and proper supervision of employees in customer service, the Bank could listen and/or record any calls customers to the service. This possibility warns anyone who calls customer service, who has the opportunity to end the conversation.
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