Common use of Transmission of messages Clause in Contracts

Transmission of messages. Subject to any restrictions set forth in the Annexes, myQuintet allows the Users to send electronic messages to the Bank. The Client’s contact person at the Bank shall receive and reply to these electronic messages. The Client and the Proxy (if any) however acknowledge that, to improve the processing of electronic messages by the Bank, other Quintet Employees may receive, consult, process and reply to the messages sent by the Users. Electronic messages are consulted, replied to or processed as soon as practicable and will not be treated as a priority. Electronic messages should not be used for: (a) sending urgent or deadline-dependent messages to the Bank; or (b) notifying the Bank of the loss, theft or wrongful use of the Security Code or the Card. Subject to any restrictions set forth in the Annexes, electronic messages may be used to instruct the Bank to carry out orders, transactions, transfers and other operations. Such instructions shall be given, processed and executed in accordance with existing contractual terms between the Bank and the Client and between the Bank and the Proxy (if any). The Bank shall be entitled to consider any instructions and communication received via myQuintet to be issued by a User authorised by the Client and to be at the Client’s initiative. The User acknowledges that the processing of instructions transmitted via electronic messages may not be carried out immediately for various reasons (such as, the need for a manual intervention by a Quintet Employee). Instructions may be inspected and checked by the Bank before execution. The execution of such instructions may also be subject to cut-off times. The Bank reserves the right to (a) contact the concerned User or the Client to request confirmation or additional information before executing the instruction; and (b) set limits or restrictions on the instructions that may be given via electronic messages on myQuintet in the Annexes. The Bank reserves the right to reply to electronic messages sent via myQuintet using other means of communications. The Users shall be responsible for carrying out the backup and archiving of messages exchanged using myQuintet as no automatic archiving service is provided on myQuintet.