Transmission of messages. Subject to the Professional being a Private Client, eKBL allows the Professional and the Authorised User to send electronic messages to the Bank (Secure Messaging). The Client’s contact person at the Bank shall receive and reply to these electronic messages. The Professional and the Authorised Users however acknowledge that, to improve the processing of electronic messages by the Bank, other KBL Employees may receive, consult, process and reply to the messages sent by the Authorised Users. Electronic messages are consulted, replied to or processed as soon as practicable and will not be treated as a priority. Electronic messages should not be used for: (a) sending urgent or deadline-dependent messages to the Bank; or (b) notifying the Bank of the loss, theft or wrongful use of the Security Code or the Card. Electronic messages may not be used to instruct the Bank to carry out Securities Transfers, Securities Transactions, Cash Transfers or Cash Transactions. The Bank reserves the right to reply to an electronic message sent via eKBL using another means of communications. The Professional and the Authorised Users shall be responsible for carrying out the backup and archiving of messages exchanged using eKBL as no automatic archiving service is provided on eKBL.
Appears in 2 contracts
Sources: Ekbl Pro Agreement, Ekbl Pro Agreement