Common use of Travel Documentation Clause in Contracts

Travel Documentation. 11.1 We advise you to carefully read through your invoice, tickets or any other documentation we issue to you. You must contact us immediately if you discover any errors. 11.2 We accept no liability if you fail to notify us of any document inaccuracies, 14 days after being issued to you or your travel agent. 11.3 You agree we take no responsibility for ensuring all necessary documents are obtained, including, but not limited to, valid / subsisting passports, visas, permits, vaccinations and medical certificates that are applicable by law and required for the appropriate country prior to the departure of the tour. 11.4 However, we will be liable in an event occurred by our error; and, although we will do our best to rectify complications, where there is reasonable justification you have not contacted us within the specified timeframe, we take no responsibility in meeting additional costs which you may incur. 11.5 Travel documentation will not be forwarded until we have received the required information and full payment has been received by us. Once Bookings have been confirmed and full payment has been made, documents will be emailed to you 21 days prior to the tour start date free of charge. 11.6 Circumstances where an email is not sufficient and you wish to acquire physical documents, a $20 postage fee will be charged for requests made prior to 21 days from the start date. For requests made within 21 days of the start date, an expedited $30 postage fee will be charged. Documents scheduled for collection on the day of departure will incur no cost.