Common use of Trouble Ticket Clause in Contracts

Trouble Ticket. Orbitz will create a Trouble Ticket in response to system abnormalities. Each Trouble Ticket shall contain: (i) Trouble Ticket reference number. (ii) A description of the problem or interruption or degradation of the Hosting and Support Services, (each a "Service Problem") sufficient to assign a severity level and initiate an investigation of the Service Problem. (iii) A description of any actions taken by Airline to correct the reported Service Problem. (iv) The time and date of the call. (v) Source of Service Problem report (vi) An initial severity level designation assigned by Orbitz based upon agreed upon Severity Level Definitions

Trouble Ticket. Orbitz will create a Trouble Ticket in response to system abnormalities. Each Trouble Ticket shall contain: (i) Trouble Ticket reference number. (ii) A description of the problem or interruption or degradation of the Hosting and Support Services, (each a "Service Problem") sufficient to assign a severity level and initiate an investigation of the Service Problem. (iii) A description of any actions taken by Airline AA to correct the reported Service Problem. (iv) The time and date of the call. . (v) Source of Service Problem report report (vi) An initial severity level designation assigned by Orbitz based upon agreed upon Severity Level Definitions

Trouble Ticket. Orbitz will create a Trouble Ticket in response to system abnormalities. Each Trouble Ticket shall contain: (i) Trouble Ticket reference number. (ii) A description of the problem or interruption or degradation of the Hosting and Support Services, (each a "Service Problem") sufficient to assign a severity level and initiate an investigation of the Service Problem. (iii) A description of any actions taken by Airline to correct the reported Service Problem. (iv) The time and date of the call. . (v) Source of Service Problem report report (vi) An initial severity level designation assigned by Orbitz based upon agreed upon Severity Level Definitions