Types of Complaints Clause Samples

Types of Complaints. 1. Formal Complaint: A formal complaint made against a faculty member must be reduced to writing and signed by the complainant. The complaint will be called to the attention of the faculty member and AHE within 10 contract days of the complaint being submitted to the Employer. When the Executive Director of Human Resources reviews the complaint and determines an investigation is warranted, written notice will be provided to the faculty member within five business days of the decision. 2. Non-disclosed Complainant: Non-disclosed complaints are defined as those in which the identity of the complainant is not disclosed to the faculty member but is known by the Employer. Non-disclosed complaints may be used, as determined by the Employer, as a basis for an investigation but must be signed by the complainant. The Employer will provide brief notice to the faculty member that a non-disclosed complaint was received without revealing the complainant nor facts that could lead to identification of the complainant. The Employer has the right to conduct an investigation about a non- disclosed complaint if the Employer determines facts and information exist to support the complaint. If disciplinary action is taken by the Administration once an investigation is completed, the identity of the complainant must be disclosed to the employee unless prohibited by law.
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Types of Complaints. MLNA/MLMX shall file complaints to the Supplier for defective Products. In particular the following types of complaints can be filed: • incoming goods complaints • complaints stemming from the MLNA/MLMX 's production process • complaints for 0-km-failures (refer to errors that occur during the delivery, installation or the final inspection of the Products by the Customer) • field complaints (refer to defects that are discovered after delivery of the customer vehicle to the Final Customer) • complaints regarding serial damages • miscellaneous complaints (for example regarding transportation)
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Types of Complaints. 1. Formal Complaint: A formal complaint made against a faculty member must be reduced to writing and signed by the complainant. Email submission will be considered as signed. The complaint will be called to the attention of the faculty member and AHE within 10 contract days of the complaint being submitted to the Employer. When the Executive Director of Human Resources reviews the complaint and determines whether an investigation is warranted, written notice of the determination will be provided to the faculty member within 10 contract days of the decision. Nothing herein is intended to limit or supersede the Employer’s obligations under state and federal law. 2. Non-disclosed Complainant: Non-disclosed complaints are defined as those in which the identity of the complainant is not disclosed to the faculty member but is known by the Employer. Non-disclosed complaints may be used, as determined by the Employer, as a basis for an investigation but must be signed by the complainant. The Employer will provide brief notice to the faculty member that a non-disclosed complaint was received without revealing the complainant nor facts that could lead to identification of the complainant. The Employer has the right to conduct an investigation about a non-disclosed complaint if the Employer determines facts and information exist to support the complaint. If disciplinary action is taken by the Administration once an investigation is completed, the identity of the complainant must be disclosed to the employee unless prohibited by law.
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Types of Complaints. Seven types of complaint can be identified as a focus for this Memorandum. These are: • Those that are only for the Standards Board; • Those that are only for the Ombudsman; • Those that are made to the wrong party; • Those that are made to one party, but could also be made to the other; • Those that are made to both parties; • Those where the position is unclear; and, • Those that are for neither party.
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Related to Types of Complaints

  • Notice of Complaints Each Seller shall promptly notify the applicable Purchaser upon becoming aware of any complaint concerning any Serviced Appointment made by any party to the Serviced Corporate Trust Contracts, any Securityholder, any Credit Enhancement Provider or any rating agency.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Eligible Transaction Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Eligible Transaction Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. We may revoke any provisional credit provided to you if we find an error did not occur.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.