Common use of Undercharging and Overcharging Clause in Contracts

Undercharging and Overcharging. (a) If we undercharge you for any reason (including where the meter has been found to be defective but not including the undercharging is due to your fraud, breach or illegal act), we , then we can require you to make a correcting payment and we will offer you the option to pay the correcting payment by instalments. In any event: (1) . However, if youwe undercharge you due to an error, defect or default for which we or the network operator are paying a residential standard price, we will responsible, then (subject to clause 4.6, where it applies) we can only require you to make a correcting payment for amounts undercharged in the 12 months prior to your last bill; and