Upgrades and Downgrades. 5.1. An application by the Customer to change the bandwidth range or technical characteristics of an existing FTTH/FTTB line from that which was originally reflected in the Customer’s order, shall be regarded as an application to upgrade (to a higher band- width) or downgrade (to a lower bandwidth) and not as an application to terminate the Services and Products.
Appears in 4 contracts
Sources: Fibre to the Home Service Agreement, Fibre to the Home Service Agreement, Fibre to the Home Service Agreement