Use of Passwords. The Customer is responsible for providing and administering usernames and passwords for all Users (the “Log-In Information”). Each User must have a valid username and password for the purpose of accessing The System. The Customer and its Users must keep all Log-In Information strictly confidential. Log-In Information may be used only by the assigned User and may not be shared or transferred without consent and control. The Customer agrees to notify us immediately of any unauthorized use its Users' accounts or any other breach of security. MGC will not be liable for any loss that The Customer or a User may incur as a result of someone else using Users' passwords or accounts, either with or without the applicable Users' knowledge. MGC does not guarantee the security of any information transmitted to or from The Customer or any User over the Internet, including through the use of e-mail. Access to the Internet, if employed, is The Customer’s and each User's sole responsibility and the responsibility of Internet provider(s) selected by The Customer. MGC cannot accept any responsibility for failure of service due to Internet facilities, including related telecommunications or equipment. As the System is operated a Software as a Service, MGC needs to store, use, process and access The Customers data and The Customer implicitly allows MGC to do so. Data collected via the System include but are not limited to the following: - Data directly collected through the monitoring system The Customer is aware of the sensors the System is equipped with and therefore he fully acknowledges how The System operates and the kind of data it collects. MGC cannot accept any responsibility for the content of the images, recording and other non-numerical data collected through the monitoring system. - Data Collected from Users Automatically MGC and its third-party service providers, including analytics and third party content providers, may automatically collect certain data from The Customer whenever he accesses or interact with the Service. The data collected includes the IP address or other unique device identifier for any device used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device used to access the online portal, and servers identify The Customer’s device by its Device Identifier. In some cases, the geolocation of the device can also be provided. This data is collected through cookies. A cookie is a small data file that is transferred to The Customers computer’s hard disk for record-keeping purposes. Both persistent cookies that remain on The Customers’ computer or similar device (such as to save registration ID and login password for future logins to the Service and to track User compliance with the Agreement) and session ID cookies, which expire at the end of browser session (for example, to enable certain features of the Service). Privacy and data security are of extreme importance to MGC. MGC employs industry standard techniques to protect against unauthorized access of Customer specific data. MGC employs a “defense in depth” approach to data security, making use of a series of defensive mechanisms. All access to the platform is encrypted using industry-standard security technology. Sensitive data entered by The Customer are encrypted for transmission using secure technology. Every communication between MGC's servers and Customer's computers occurs according to IPsec standards, ensuring full data integrity, availability and confidentiality. Although all of the Customer's data collected through the monitoring system is processed on MGC's servers, MGC cannot access any of this Customer's data by default. By “data collected through the monitoring system” is meant any report, image or recording. In case of technical issues, the Customer can choose to activate the “standard support user mode”, with which he can decide what data MGC's support staff can access and see in order to solve the issue. After the support session is terminated, the Customer can reset MGC's access. MGC will never record any of the data collected through the monitoring system unless there is an explicit legal request coming from a Court or another Administrative Authority. MGC uses data collected from Users automatically solely to provide services. MGC will never share any of the Customer's data unless the Customer has given prior written consent and doing so is appropriate and required to carry out a Customers’ request. MGC will also share Customer's data in case of a legal requirement coming from a Court or another Administrative Authority. The Customer has the right to be informed of which data have been collected and how. The Customer has the right to demand updating, rectification or integration of the data; erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed. MGC retains Customers specific information as long as necessary and relevant for operations. In addition, MGC may retain Customers specific information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce this Agreement and take other actions permitted or required by applicable national laws.
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Use of Passwords. The Customer is responsible for providing and administering usernames and passwords for all Users (the “Log-In Information”). Each User must have a valid username and password for the purpose of accessing The System. The Customer and its Users must keep all Log-In Information strictly confidential. Log-In Information may be used only by the assigned User and may not be shared or transferred without consent and control. The Customer agrees to notify us immediately of any unauthorized use its Users' accounts or any other breach of security. MGC will not be liable for any loss that The Customer or a User may incur as a result of someone else using Users' passwords or accounts, either with or without the applicable Users' knowledge. MGC does not guarantee the security of any information transmitted to or from The Customer or any User over the Internet, including through the use of e-mail. Access to the Internet, if employed, is The Customer’s and each User's sole responsibility and the responsibility of Internet provider(s) selected by The Customer. MGC cannot accept any responsibility for failure of service due to Internet facilities, including related telecommunications or equipment. As the System is operated a Software as a Service, MGC needs to store, use, process and access The Customers data and The Customer implicitly allows MGC to do so. Data collected via the System include but are not limited to the following: - Data directly collected through the monitoring system The Customer is aware of the sensors the System is equipped with and therefore he fully acknowledges how The System operates and the kind of data it collects. MGC cannot accept any responsibility for the content of the images, recording and other non-numerical data collected through the monitoring system. - Data Collected from Users Automatically MGC and its third-party service providers, including analytics and third party content providers, may automatically collect certain data from The Customer whenever he accesses or interact with the Service. The data collected includes the IP address or other unique device identifier for any device used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device used to access the online portal, and servers identify The Customer’s device by its Device Identifier. In some cases, the geolocation of the device can also be provided. This data is collected through cookies. A cookie is a small data file that is transferred to The Customers computer’s hard disk for record-keeping purposes. Both persistent cookies that remain on The Customers’ computer or similar device (such as to save registration ID and login password for future logins to the Service and to track User compliance with the Agreement) and session ID cookies, which expire at the end of browser session (for example, to enable certain features of the Service). Privacy and data security are of extreme importance to MGC. MGC employs industry standard techniques to protect against unauthorized access of Customer specific data. MGC employs a “defense in depth” approach to data security, making use of a series of defensive mechanisms. All access to the platform is encrypted using industry-standard security technology. Sensitive data entered by The Customer are encrypted for transmission using secure technology. Every communication between MGC's servers and Customer's computers occurs according to IPsec standards, ensuring full data integrity, availability and confidentiality. Although all of the Customer's data collected through the monitoring system is processed on MGC's servers, MGC cannot access any of this Customer's data by default. By “data collected through the monitoring system” is meant any report, image or recording. In case of technical issues, the Customer can choose to activate the “standard support user mode”, with which he can decide what data MGC's support staff can access and see in order to solve the issue. After the support session is terminated, the Customer can reset MGC's access. The Customer explicitly allows MGC to collect anonymous data on user behavior (such as, but not limited to pages visited, use of notifications, number of users, mobile devices accessing the system), which will be used solely for the reason of improving the system and services. MGC will never record any of the data collected through the monitoring system unless there is an explicit legal request coming from a Court or another Administrative Authority. MGC uses data collected from Users automatically solely to provide services. MGC will never share any of the Customer's data unless the Customer has given prior written consent and doing so is appropriate and required to carry out a Customers’ request. MGC will also share Customer's data in case of a legal requirement coming from a Court or another Administrative Authority. The Customer has the right to be informed of which data have been collected and how. The Customer has the right to demand updating, rectification or integration of the data; erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed. MGC retains Customers specific information as long as necessary and relevant for operations. In addition, MGC may retain Customers specific information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce this Agreement and take other actions permitted or required by applicable national laws.
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