Common use of Use of Social Media Clause in Contracts

Use of Social Media. You acknowledge that you alone are responsible for evaluating the merits and risks associated with the use of Ally Invest systems, services or products. You understand that all investments involve risk, losses may exceed the principal invested, and the past performance of a security, industry, sector, market, or financial product does not guarantee future results or returns. You acknowledge that you have read, understood and accepted the disclosures and these ONLINE INVESTING TERMS AND CONDITIONS that apply to your use of Ally Invest’s website and the Services. You understand that for any questions or concerns regarding a particular trade, service or transaction related to an Ally Invest investment account, you must contact Ally Invest customer service directly. You acknowledge that service questions posed via Social Media may not be handled as promptly as through core service channels during our posted business hours. You understand that certain regulations prevent Ally Invest from publicly responding to individual customer issues. Your complaints or grievances, relative to a specific transaction or service of Ally Invest, posted on the Social Media may be removed by Ally Invest from public view and addressed through private correspondence with You and in accordance with Financial Industry Regulatory Authority (“FINRA”), and Securities and Exchange Commission (“SEC”) regulations for customer complaints. For any questions or concerns regarding a particular trade, service or transaction, you must contact Ally Invest customer support directly.

Appears in 2 contracts

Sources: Customer Agreement, Online Services Agreement