Common use of Useful Information Clause in Contracts

Useful Information. You can mention other users in the Description or Comment field so that an email message will be sent to the user’s email address (registered with their JIRA account) upon clicking the Update button. • In certain text fields for an incident, you can link to other incidents, insert macros, insert images and more. • You will automatically become a watcher of the incidents that you create. You can add additional JIRA users as watchers if you wish. o Click on the ‘More’ button and select ‘Watchers’ o Start typing their full name in the box on the right-hand side. Then select the name from the dropdown. o To remove a watcher, select the user on the left-hand side and click ‘Remove’ o Click on ‘Back to issue’ • If you would like to watch a ticket that was raised by your colleague you click on ‘Start watching this issue’ which is near the top right-hand side of the ticket screen. • You can track all your old and new incidents using the System Dashboard.

Appears in 3 contracts

Sources: Support Policy, Brady Powerdesk Support Policy, Support Policy