Common use of User Support Clause in Contracts

User Support. Except as set out in this Agreement, the Local Government is solely responsible for providing to Users all technical support relating to the Solution. The Supplier will have no obligation to provide any technical support or other services of any nature or kind directly to any User. Users will be directed to contact the Transit and Parking Services Manager of the Local Government as their first point of contact.

Appears in 4 contracts

Sources: Supply and Installation Agreement, Service Agreement, Supply Agreement

User Support. Except as set out in this Agreement, the Local Government is solely responsible for providing to Users all technical support relating to the Solution. The Supplier will have no obligation to provide any technical support or other services of any nature or kind directly to any User. Users will be directed to contact the Transit and Parking Services Manager of the Local Government Corporate Fleet as their first point of contact.

Appears in 1 contract

Sources: Supply Agreement