User Surveys. Vendor shall collect customer email addresses and/or phone number as part of the registration process, and unless prohibited by law or unless the customer has opted out of such communications, shall send at minimum one electronic survey, with approval from the Host Agency and other Participating Jurisdictions (as applicable), per year to Bike Share users, that covers the user’s motivation for using bike share, the user’s experience using the system, the user’s interest in new locations, and new system offerings, demographics, and more.
Appears in 2 contracts
Sources: Professional Services, Professional Services Agreement