VEHICLE SUBSTITUTION. 13.1 Vehicles are booked by Guest by vehicle category (as determined by ▇▇▇▇▇▇) and not by make or model. 13.2 Acting reasonably, ▇▇▇▇▇▇ reserves the right to change Guest's selected vehicle type or its specification in the event of unforeseen circumstances such as accidents, operational issues, or other reasons. 13.3 In such circumstances, Guest shall not be liable to Apollo for any increased rental charges for the substitute Vehicle. However, Guest shall be responsible for any additional running costs pertaining to the substituted Vehicle. 13.4 In the event of a downgraded vehicle type, Guest may be eligible for a partial refund of the Hire Charges. 13.5 If no alternative vehicle is available for Guest, Apollo’s liability to Guest is limited to a refund of such portion of the Hire Charge as has been paid to Apollo by Guest. In all cases, no other refund will be available including compensation for additional arrangements booked by Guest (such as costs for flights, hotels, activities etc.).
Appears in 2 contracts
Sources: Rental Agreement, Rental Agreement