Verification of Transactions. 一、本行於每筆交易指示處理完畢後,以電子文件或雙方約定之方式通知客戶,客戶應核對其結果有無錯誤。如有不符,應於使用完成之日起四十五日或雙方約定之其他期限內,以雙方約定之方式通知本行查明。 1. After finishing processing each transaction instruction, the Bank shall notify the Client by eDocuments or means as agreed upon by both parties. The Client shall verify whether there is any error in the result. If there is any discrepancy, the Client shall, within forty- five (45) days from the date of completion of the use or other period agreed upon by both parties, notify the Bank to check by means as agreed upon by both parties. 二、本行應於每月對客戶以雙方約定方式寄送上月之交易對帳單(該月無交易時不寄)。客戶核對後如認為交易對帳單所載事項有錯誤時,應於收受之日起四十五日或雙方約定之其他期限內,以雙方約定之方式通知本行查明。 2. The Bank shall send the transaction statement of the previous month to the Client each month by means as agreed upon by both parties (and will not be sent if there is no transaction in that month). If the Client considers that the transaction statement contains errors after verification, the Client shall notify the Bank by means as agreed upon by both parties to check within forty-five (45) days from the receiving date or other period agreed upon by both parties. 三、本行對於客戶之通知,應即進行調查,並於通知到達本行之日起三十日內,將調查之情形或結果以書面方式覆知客戶。 3. The Bank shall immediately investigate the Client's notice and notify the Client in writing of the situation or the investigation result within thirty (30) days from the day when the notice is delivered to the Bank. 第十八條 (電子文件錯誤之處理)
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Sources: Digital Banking Terms and Conditions, Digital Banking Terms and Conditions