Voice Communications Software. There are two types of Support Offerings for Voice Communications Software: Standard and Premier. Table 1.1 details the differences between these two Support Offerings. The Support Offering End User purchased will determine the service level provided. End User may change End User’s Support Offering the next time End User purchases either a renewal term or more user licenses. Table 1.1: Voice Communications Support Offering Details Support Offering / Service Level Standard Premier
Appears in 2 contracts
Sources: Master Purchase Agreement, Master Purchase Agreement