Common use of Voice Service Availability Clause in Contracts

Voice Service Availability. a. Customer’s Local Area Network (“LAN”) environment must meet the requirements for speed, duplex, bandwidth, and appropriate “Managed Switch” support. LAN wiring must be Category 5 (CAT5) or better. Any IP-PBX used by Customer must be validated by Ziply Fiber for service availability. Ziply Fiber’s IP-VPN (without limitation) is not available at all locations, depending on the availability of appropriate enabling facilities and the condition of the facilities serving Customer’s location. b. Customer is responsible for the correct setup and Customer is responsible for maintaining the quality and condition of its LAN, and thus, Ziply Fiber is not responsible for poor quality or outages of the Service that result from the quality or condition of Customer’s LAN. Ziply Fiber reserves the right to reject any order for Services for any reason, including without limitation the inability or impracticality of providing such Service in a particular geographic area in which Ziply Fiber does not have sufficient presence, capacity, corporate infrastructure or network technical infrastructure to effectively support the requested Service. In addition, Customer understands that use of the Services is restricted in the following manner: (i) At any given time, Customer may only place as many concurrent calls as it has purchased simultaneous calling capacity; (ii) Customer may modify Ziply Fiber installed design and/or configuration at their own risk;