Common use of Warranty Service Clause in Contracts

Warranty Service. If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their telephone numbers is available at: ▇▇▇.▇▇▇▇▇▇.▇▇▇/ support/ phone. Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider ’s normal service area. Contact a local Service Provider for information specific to your location. Before warranty service is provided, you must take the following steps: • follow the service request procedures specified by the Service Provider • backup or secure all programs and data contained in the product • provide the Service Provider with all system keys or passwords • provide the Service Provider with sufficient, free, and safe access to your facilities to perform service • remove all data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service Provider will ship the CRU to you for you to install. If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - Warranty Service Information” below. If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent. If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

Warranty Service. If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their telephone numbers is available at: Call ▇-▇▇▇.-▇▇▇-▇▇▇.▇ for warranty service, to receive a return authorization if applicable, and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A ▇▇▇/ support/ phone▇ OF SALE OR RECEIPT FROM THE SELLER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. You understand and acknowledge that any time Zeiss services this Product (either within the Warranty Period or under a separate service arrangement), Zeiss may not be available in all locations need to provide certain services to ensure this Product functions properly and according to Zeiss guidelines and specifications. These services may differ from location include the installation of the latest system software or firmware updates, or service or replacement of the Product system’s system storage or the Product system with a new or factory recertified product. You acknowledge and agree that some services may change your current settings, cause a removal of cosmetic stickers or system skins, cause a loss of data or content, or cause some loss of functionality. You should back up your system storage regularly to location. Charges may apply outside a Service Provider ’s normal service area. Contact a local Service Provider for information specific to your location. Before warranty service is provided, you must take the following steps: • follow the service request procedures specified by the Service Provider • backup or secure all programs and data contained in the product • provide the Service Provider with all system keys or passwords • provide the Service Provider with sufficient, free, and safe access to your facilities to perform service • remove all prevent loss of data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service Provider will ship the CRU to you for you to install. If your problem although some content cannot be resolved over backed up and must be reinstalled by the telephone; through user. You should also remove any peripherals, non-Product system components, and any content that you consider proprietary, private, or confidential before you send in your Product for service. Zeiss is not liable for damages resulting from your failure to comply with the application foregoing, or any instructions that Zeiss provides to you. After Zeiss services the Product and returns it to you or returns a factory-recertified product to you under this warranty, this warranty applies to the returned product for the longer of software updates (i) 90 days from the date that ZEISS ships the Product or the installation of a CRU, factory-recertified product or (ii) the Service Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - original Warranty Service Information” belowPeriod. If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent. If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under Except as this Limited Hardware Warranty and Liability provides, Zeiss is not be liable for any direct and indirect, consequential, or special damages, including any damages that may arise from loss of data or functionality. The foregoing limitation applies to return the product to your place of purchase or to Lenovo for a refund of your purchase priceextent permitted by law.

Warranty Service. If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their telephone numbers is available at: ▇▇▇.▇▇▇▇▇▇.▇▇▇/ support/ phone/▇▇▇▇▇▇▇/▇▇▇▇▇. Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider Provider’s normal service area. Contact a local Service Provider for information specific to your location. Before warranty service is provided, you must take the following steps: • follow the service request procedures specified by the Service Provider • backup or secure all programs and data contained in the product • provide the Service Provider with all system keys or passwords • provide the Service Provider with sufficient, free, and safe access to your facilities to perform service • remove all data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service Provider will ship the CRU to you for you to install. If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - Warranty Service Information” below. If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent. If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

Warranty Service. If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their telephone numbers is available at: Call ▇-▇▇▇.-▇▇▇-▇▇▇.▇▇▇/ support/ phone. Warranty service may not be available in all locations and may differ from location ▇ for warranty service, to location. Charges may apply outside receive a Service Provider ’s normal service area. Contact a local Service Provider for information specific to your location. Before warranty service is provided, you must take the following steps: • follow the service request procedures specified by the Service Provider • backup or secure all programs and data contained in the product • provide the Service Provider with all system keys or passwords • provide the Service Provider with sufficient, freereturn authorization if applicable, and safe access shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM THE SELLER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. You understand and acknowledge that any time Zeiss services this Product (either within the Warranty Period or under a separate service arrangement), Zeiss may need to provide certain services to ensure this Product functions properly and according to Zeiss guidelines and specifications. These services may include the installation of the latest system software or firmware updates, or service or replacement of the Product system’s system storage or the Product system with a new or factory recertified product. You acknowledge and agree that some services may change your facilities current settings, cause a removal of cosmetic stickers or system skins, cause a loss of data or content, or cause some loss of functionality. You should back up your system storage regularly to perform service • remove all prevent loss of data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service • remove all features, parts, options, alterations, and attachments not covered by the warranty • ensure that the product or part is free of any legal restrictions that prevent its replacement • if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service When you contact a Service Provider, you must follow the specified problem determination and resolution procedures. The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates. Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU”. If so, the Service Provider will ship the CRU to you for you to install. If your problem although some content cannot be resolved over backed up and must be reinstalled by the telephone; through user. You should also remove any peripherals, non-Product system components, and any content that you consider proprietary, private, or confidential before you send in your Product for service. Zeiss is not liable for damages resulting from your failure to comply with the application foregoing, or any instructions that Zeiss provides to you. After Zeiss services the Product and returns it to you or returns a factory-recertified product to you under this warranty, this warranty applies to the returned product for the longer of software updates (i) 90 days from the date that ZEISS ships the Product or the installation of a CRU, factory-recertified product or (ii) the Service Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - original Warranty Service Information” belowPeriod. If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent. If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under Except as this Limited Hardware Warranty and Liability provides, Zeiss is not be liable for any direct and indirect, consequential, or special damages, including any damages that may arise from loss of data or functionality. The foregoing limitation applies to return the product to your place of purchase or to Lenovo for a refund of your purchase priceextent permitted by law.