WEB PORTAL ACCESS. Provide twenty-four (24) hour per day access to reports and processed information, provided to under Section 1 herein, through a secure web portal created and maintained by IAE. Such web portal access shall be created and provided to Operator approximately thirty (30) days from the execution of this Agreement. Operator must meet IAE defined requirements for access as detailed in Section 2 herein. IAE will use all reasonable efforts to ensure a service availability target of 96% when measured on an annual basis and that down time of the system is no longer than one (1) business day for any one incident.
Appears in 3 contracts
Sources: Fleet Hour Agreement, Fleet Hour Agreement (Spirit Airlines, Inc.), Fleet Hour Agreement (Spirit Airlines, Inc.)