WHAT YOU MUST DO. If, during the applicable Hardware Warranty period, you believe you have discovered a Defect, please contact BRP Customer Support using the applicable contact information listed at www. ▇▇▇▇▇://▇▇▇▇▇▇- ▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇/. Complete the RMA form and email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇. If BRP Customer Support believes that there is a Defect in the hardware, software media, or printed material that is covered by the Hardware Warranty and BRP Customer Support cannot resolve that Defect remotely, then BRP Customer Support will ask that you complete the RMA form located at ▇▇▇▇▇://▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇/support/ and email the completed form to support@safety- ▇▇▇▇▇▇.▇▇▇, BRP will issue you a Return of Material Authorization (“RMA”) number for tracking purposes. Any item that is returned without an RMA number may be refused by BRP and returned to you at your sole cost and expense. All defective hardware and software media that is returned to BRP must be shipped so that the product will not be damaged during transit. Units packaged incorrectly may be damaged in shipping, which will invalidate the Hardware Warranty with respect to those units and may cause you to incur a repair or replacement charge. The assigned RMA number must be clearly posted on the outside of the box. You are solely responsible for all packing, shipping, and insurance costs, as well as all taxes, tariffs, and duties (collectively, “Shipping Costs”), due in connection with your return of any hardware or software media, and you assume the risk of loss and damage for all such items in transit to the shipping address specified by BRP Customer Support. Except as otherwise provided below, BRP is solely responsible for all Shipping Costs due in connection with BRP’s return of any repaired or replacement units of hardware or software media under the Hardware Warranty, and BRP assumes the risk of loss and damage for all such items in transit to your return address. If returned hardware or software media is determined by BRP to not contain a Defect or otherwise not be covered by the Hardware Warranty, then BRP may, at its option, charge you for any related costs incurred by BRP, including but not limited to Shipping Costs. Further, if BRP must return any repaired or replacement units to a location outside of the country in which the hardware or software media was originally purchased, then BRP may, at its option, charge you for any Shipping Costs incurred by BRP in connection with that return. IMPORTANT: Further, except as expressly set forth in a written agreement that has been signed by BRP, and to the extent permitted by applicable law, BRP will have no liability for any use or disclosure of your Confidential Information.
Appears in 1 contract
Sources: Limited Warranty Agreement
WHAT YOU MUST DO. If, during the applicable Hardware Software Warranty period, you believe you have discovered a Defect, please contact BRP Customer Support using the applicable contact information listed at www. ▇▇▇▇▇://▇▇▇▇▇▇- ▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇/. Complete the RMA form and email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇. If BRP Customer Support believes that there is a Defect in the hardware, software media, or printed material that is covered by the Hardware Software Warranty and BRP Customer Support cannot resolve that Defect remotely, then BRP Customer Support will ask that you complete the RMA form located at ▇▇▇▇▇://▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇/support/ and email the completed form to support@safety- ▇▇▇▇▇▇▇@▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇, BRP will issue you a Return of Material Authorization (“RMA”) number for tracking purposes. Any item that is returned without an RMA number may be refused by BRP and returned to you at your sole cost and expense. All defective hardware and software media that is returned to BRP must be shipped so that the product will not be damaged during transit. Units packaged incorrectly may be damaged in shipping, which will invalidate the Hardware Warranty with respect to those units and may cause you to incur a repair or replacement charge. The assigned RMA number must be clearly posted on the outside of the box. You are solely responsible for all packing, shipping, and insurance costs, as well as all taxes, tariffs, and duties (collectively, “Shipping Costs”), due in connection with your return of any hardware or software media, and you assume the risk of loss and damage for all such items in transit to the shipping address specified by BRP Customer Support. Except as otherwise provided below, BRP is solely responsible for all Shipping Costs due in connection with BRP’s return of any repaired or replacement units of hardware or software media under the Hardware Warranty, and BRP assumes the risk of loss and damage for all such items in transit to your return address. If returned hardware or software media is determined by BRP to not contain a Defect or otherwise not be covered by the Hardware Warranty, then BRP may, at its option, charge you for any related costs incurred by BRP, including but not limited to Shipping Costs. Further, if BRP must return any repaired or replacement units to a location outside of the country in which the hardware or software media was originally purchased, then BRP may, at its option, charge you for any Shipping Costs incurred by BRP in connection with that return. IMPORTANT: Further, except as expressly set forth in a written agreement that has been signed by BRP, and to the extent permitted by applicable law, BRP will have no liability for any use or disclosure of your Confidential Information.
Appears in 1 contract
Sources: Limited Warranty Agreement