Where a Shell Fleet. Card Corporate Cardholder or a person purporting to be a Shell Fleet Card Corporate Cardholder of a Card which has not been reported lost or stolen, and who provides a credible form of identification to obtains fuels, and either does not have the Card with him/her or the Card cannot be processed for any reason, such person will not be able to transact at Shell’s fuel station. When requested by the Shell Fleet Corporate Card Customer, Shell shall provide the written explanation regarding such the failure of such Card process.
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Sources: Terms and Conditions for Fuel Card Services, Terms and Conditions