Common use of YOUR REQUESTS Clause in Contracts

YOUR REQUESTS. 8.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Group) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money Account. 8.2 Mobile Network Operator and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 You agree to and shall release from and indemnify Mobile Network Operator and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money Airtel Account. 8.2 Mobile Network Operator 6.2 Airtel and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator 6.3 Airtel and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator Airtel and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator 6.4 Airtel and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 6.5 You agree to and shall release from and indemnify Mobile Network Operator Airtel and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 6.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator Airtel and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 6.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Airtel or the Bank is able to cancel your instruction you may be charged for such cancellation. 6.8 Airtel and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Savings and Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 12.1. You hereby irrevocably authorize the Bank DTB to act on all Requests received by the Bank DTB from you (or purportedly from you or your Group) through the M-PESA System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out , notwithstanding that any such Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money Accountare not authorized by you. 8.2 Mobile Network Operator and the Bank 12.2. DTB shall be entitled to accept and to act upon any Request, even if they believe that it can correct Request is otherwise for any reason incomplete or ambiguous, if, in its absolute discretion, DTB determines that the incomplete or ambiguous information in is immaterial to its action on the Request without any reference to you being necessaryRequest. 8.3 Mobile Network Operator and the Bank 12.3. If you Request DTB to cancel any transaction or instruction after a Request has been received by DTB from you, DTB may at its absolute discretion cancel such transaction or instruction but shall have no obligation to do so. 12.4. DTB shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator and the Bank DTB may act if they DTB has in good faith and without negligence acted in the belief that such instructions was have been sent by you. 8.4 Mobile Network Operator and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 12.5. You agree to and shall release from and indemnify Mobile Network Operator DTB and the Bank Safaricom against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their DTB having acted in accordance with the whole or any part of any of your RequestsRequests (or failed to exercise) the discretion conferred upon it. 8.6 12.6. You acknowledge that to the full extent permitted by law, Mobile Network Operator and the Bank DTB shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID M-PESA Account login credentials or by any other means whether or not occasioned by your negligence. 8.7 Mobile Network Operator 12.7. You accept and the Bank are understand that DTB is authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds Account as may be required by any court order or competent authority or agency under the applicable laws. 8.8 12.8. In the event of any conflict between any terms of in this agreement and any Request received by the Bank DTB from you and these Terms and conditions, these Terms and conditions the terms of this Agreement shall prevail.

YOUR REQUESTS. 8.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money T-kash Account. 8.2 Mobile Network Operator 6.2 Telkom and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator 6.3 Telkom and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator Telkom and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator 6.4 Telkom and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 6.5 You agree to and shall release from and indemnify Mobile Network Operator Telkom and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 6.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator Telkom and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 6.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Telkom or the Bank is able to cancel your instruction you may be charged for such cancellation. 6.8 Telkom and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Savings and Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 5.1. You hereby irrevocably authorize the Bank to act on all Requests requests received by the Bank from you (or purportedly from you or your Groupyou) through the System system and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money FNB DigiPlus Wallet Account. 8.2 Mobile Network Operator and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator and the 5.2. The Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests requests on which Mobile Network Operator and the Bank may act if they the Bank has in good faith and without negligence acted in the belief that such instructions was have been sent by you. 8.4 Mobile Network Operator and the 5.3. The Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request request pending further enquiry or further confirmation (whether written or otherwise) from you. The Bank shall not be under any obligation to so decline in any case and shall in no event or circumstance be liable for not so declining. 8.5 5.4. You agree to and shall release from and indemnify Mobile Network Operator and the Bank against all claims, losses, damages, costs costs, and expenses howsoever arising in consequence of, or in any way related to their the Bank having acted in accordance with the whole or any part of any of your Requestsrequests (or failed to exercise) the discretion conferred upon it. 8.6 5.5. You acknowledge that to can only cancel your request through the full extent permitted by law, Mobile Network Operator contact centre and via digital channels were avaialble. Cancellation will however only be allowed where your request is revocable and has not yet been acted on. If the Bank shall is able to cancel your instruction, you may be charged for such cancellation. 5.6. The Bank may refuse to make a payment if you do not have sufficient funds in your FNB DigiPlus Wallet Account. In deciding whether you have sufficient funds, the Bank will take account of any instructions to make payments and regular payments, which have not yet been paid from your FNB DigiPlus Wallet Account. The Bank will not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity obliged to take account of regular credits or any incident on your account by amounts received after it has decided not to make the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligencepayment. 8.7 Mobile Network Operator and the 5.7. The Bank are is authorized to effect affect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds FNB DigiPlus Wallet Account as may be required by any court order or competent authority or agency under the applicable laws. 8.8 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 5.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you You (or purportedly from you or your GroupYou) through the System and to hold you You liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money KCB/Airtel Account. 8.2 Mobile Network Operator and the 5.2 The Bank shall be entitled to accept and to act upon any Request, if they believe the Bank believes that it can correct any incomplete or ambiguous information in the Request without any reference to you You being necessary. 8.3 Mobile Network Operator and the 5.3 The Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you You notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you You shall be bound by any Requests on which Mobile Network Operator and the Bank may act if they the Bank has in good faith and without negligence acted in the belief that instructions was have been sent by youYou. 8.4 Mobile Network Operator and the 5.4 The Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from youYou. 8.5 5.5 You agree to and shall release from and indemnify Mobile Network Operator and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their the Bank having acted in accordance with the whole or any part of any of your Requests. 8.6 5.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator and law the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your Airtel Money PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 5.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your 5.8 The Bank may refuse to make a payment if You do not have sufficient funds in your KCB/Airtel Account. In deciding whether You have sufficient funds, the Bank are will take account of any instructions to make payments and regular payments which have not yet been paid from your KCB/ Airtel Account. The Bank will not be obliged to take account of regular credits or any amounts received after it has decided not to make the payment. 5.9 The Bank is authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds KCB/Airtel Account as may be required by any court order or competent authority or agency under the applicable laws. 8.8 5.10 In the event of any conflict between any terms of any Request received by the Bank from you You and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money M- PESA Account. 8.2 Mobile Network Operator 6.2 Safaricom and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator 6.3 Safaricom and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator Safaricom and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator 6.4 Safaricom and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 6.5 You agree to and shall release from and indemnify Mobile Network Operator Safaricom and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 6.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator Safaricom and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 6.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Safaricom or the Bank is able to cancel your instruction you may be charged for such cancellation. 6.8 Safaricom and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 5.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you You (or purportedly from you or your GroupYou) through the System and to hold you You liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money KCB/Airtel Account. 8.2 Mobile Network Operator and the 5.2 The Bank shall be entitled to accept and to act upon any Request, if they believe the Bank believes that it can correct any incomplete or ambiguous information in the Request without any reference to you You being necessary. 8.3 Mobile Network Operator and the 5.3 The Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you You notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you You shall be bound by any Requests on which Mobile Network Operator and the Bank may act if they the Bank has in good faith and without negligence acted in the belief that instructions was have been sent by youYou. 8.4 Mobile Network Operator and the 5.4 The Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from youYou. 8.5 5.5 You agree to and shall release from and indemnify Mobile Network Operator and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their the Bank having acted in accordance with the whole or any part of any of your Requests. 8.6 5.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator and law the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your Airtel Money PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 5.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If the Bank are is able to cancel your instruction You may be charged for such cancellation. 5.8 The Bank may refuse to make a payment if You do not have sufficient funds in your KCB/Airtel Account. In deciding whether You have sufficient funds, the Bank will take account of any instructions to make payments and regular payments which have not yet been paid from your KCB/ Airtel Account. The Bank will not be obliged to take account of regular credits or any amounts received after it has decided not to make the payment. 5.9 The Bank is authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds KCB/Airtel Account as may be required by any court order or competent authority or agency under the applicable laws. 8.8 5.10 In the event of any conflict between any terms of any Request received by the Bank from you You and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 9.1. You hereby irrevocably authorize the Bank Pezesha to act on all Requests received by the Bank Pezesha from you (or purportedly from you or your Group) through the M-PESA System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out , notwithstanding that any such Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money Accountare not authorized by you. 8.2 Mobile Network Operator and the Bank 9.2. Pezesha shall be entitled to accept and to act upon any Request, even if they believe that it can correct Request is otherwise for any reason incomplete or ambiguous, if, in its absolute discretion, Pezesha determines that the incomplete or ambiguous information in is immaterial to its action on the Request without any reference to you being necessaryRequest. 8.3 Mobile Network Operator and the Bank 9.3. If you Request Pezesha to cancel any transaction or instruction after a Request has been received by Pezesha from you, Pezesha may at its absolute discretion cancel such transaction or instruction but shall have no obligation to do so. 9.4. Pezesha shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator and the Bank Pezesha may act if they Pezesha has in good faith and without negligence acted in the belief that such instructions was have been sent by you. 8.4 Mobile Network Operator and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 9.5. You agree to and shall release from and indemnify Mobile Network Operator Pezesha and the Bank Safaricom against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their Pezesha having acted in accordance with the whole or any part of any of your RequestsRequests (or failed to exercise) the discretion conferred upon it. 8.6 9.6. You acknowledge that to the full extent permitted by law, Mobile Network Operator and the Bank Pezesha shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID M-PESA Account login credentials or by any other means whether or not occasioned by your negligence. 8.7 Mobile Network Operator 9.7. You accept and the Bank are understand that Pezesha is authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds Account as may be required by any court order or competent authority or agency under the applicable laws. 8.8 9.8. In the event of any conflict between any terms of in this agreement and any Request received by the Bank Pezesha from you and these Terms and conditions, these Terms and conditions the terms of this Agreement shall prevail.

YOUR REQUESTS. 8.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money T- KASH Account. 8.2 Mobile Network Operator 6.2 Telkom and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator 6.3 Telkom and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator Telkom and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator 6.4 Telkom and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 6.5 You agree to and shall release from and indemnify Mobile Network Operator Telkom and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 6.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator Telkom and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 6.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Telkom or the Bank is able to cancel your instruction you may be charged for such cancellation. 6.8 Telkom and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Airtel Money Account. 8.2 Mobile Network Operator 6.2 Airtel and the Bank shall be entitled to accept and to act upon any Request, if they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator 6.3 Airtel and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator Airtel and the Bank may act if they in good faith and without negligence acted in the belief that instructions was sent by you. 8.4 Mobile Network Operator 6.4 Airtel and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 8.5 6.5 You agree to and shall release from and indemnify Mobile Network Operator Airtel and the Bank against all claims, losses, damages, costs and expenses howsoever arising in consequence of, or in any way related to their having acted in accordance with the whole or any part of any of your Requests. 8.6 6.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator Airtel and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity or any incident on your account by the fact of the knowledge and/or use or manipulation of your PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 6.7 You can only cancel your Request by calling the Customer Care Centre and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Airtel or the Bank is able to cancel your instruction you may be charged for such cancellation. 6.8 Airtel and the Bank are authorized to effect such orders in respect of your Hustler Fund Micro Enterprise Loan Product funds as may be required by any court order or competent authority or agency under the applicable laws. 8.8 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 8.1 5.1 You hereby irrevocably authorize the Bank us to act on all Requests received by the Bank from you (or purportedly from you or your Groupyou) through the System and to hold you liable in respect thereof. The Bank We may nevertheless refuse to carry out any Requests which would result in there being an overdraft on your Hustler Fund Group Micro Enterprise Savings and Loan Product and Mobile Money Accountfor the Service Offered any other service offered by us. 8.2 Mobile Network Operator and the Bank shall be 5.2 We entitled to accept and or reject to act upon on your any Request, if they we believe that it we can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 8.3 Mobile Network Operator and the Bank 5.3 We shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent sent, or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Mobile Network Operator and the Bank which, we may act if they we are in good faith and without negligence acted in the belief that instructions was have been sent by you. 8.4 Mobile Network Operator and the Bank 5.4 We may, in its our absolute discretion, approve or decline to act on or in accordance with the whole or any part of your Request pending with or without further enquiry or further confirmation (whether written or otherwise) from you. 8.5 5.5 You agree to and shall release from and indemnify Mobile Network Operator and the Bank against all claims, losses, damages, costs costs, and expenses howsoever arising in consequence of, or in any way related to their the Bank having acted in accordance with the whole or any part of any of your Requests. 8.6 5.6 You acknowledge that to the full extent permitted by law, Mobile Network Operator and the Bank we shall not be liable for any unauthorized drawingloan Request, transfer, remittance, disclosure, any activity activity, or any incident on your account M-Pesa Account related to Services, by the fact of the knowledge and/or use or manipulation of your M-Pesa PIN, password, ID or by any other means occasioned by your negligence. 8.7 Mobile Network Operator 5.7 You can only cancel your Request before pressing a submitting buttons on your Menu and the Bank are authorized cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If we decide to effect such orders in respect of cancel your Hustler Fund Micro Enterprise Loan Product funds as instruction you may be required by any court order or competent authority or agency under the applicable lawscharged for such cancellation. 8.8 In 5.8 We may at our own discretion refuse to honor your request related to Products or Services offered especially when you have not met the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevailminimum Bank’s criteria to be offered such a service.