Common use of YOUR REQUESTS Clause in Contracts

YOUR REQUESTS. 4.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being a loan application or any other service offered on MPESA Loan marketplace by the bank. 4.2 The Bank shall be entitled to accept and to act upon any Request, if the Bank believes that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 4.3 The Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent, or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which the Bank may act if the Bank has in good faith and without negligence acted in the belief that instructions have been sent by you. 4.4 The Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 4.5 You agree to and shall release from and indemnify the Bank against all claims, losses, damages, costs, and expenses howsoever arising in consequence of, or in any way related to the Bank having acted in accordance with the whole or any part of any of your Requests. 4.6 You acknowledge that to the full extent permitted by law the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity, or any incident on your MPESA account related to services the bank maybe offering through MPESA loan marketplace, by the fact of the knowledge and/or use or manipulation of your M-PESA PIN, password, ID or by any other means occasioned by your negligence. 4.7 You can only cancel your Request unless stated otherwise by calling the Customer Care Centre or any other available means of communication that is stated by the bank or MPESA Tanzania and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If the Bank decides to cancel your instruction you may be charged for such cancellation. 4.8 The Bank may at its own discretion refuse to honor your request related to products or services offered under MPESA loan marketplace if it is deemed by the bank that you have not met the minimum bank’s criteria to be offered such a service. 4.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.

YOUR REQUESTS. 4.1 6.1 You hereby irrevocably authorize the Bank to act on all Requests received by the Bank from you (or purportedly from you) through the System and to hold you liable in respect thereof. The Bank may nevertheless refuse to carry out any Requests which would result in there being a loan application or any other service offered an overdraft on MPESA your Hustler Fund Savings and Loan marketplace by the bankProduct and M-PESA Account. 4.2 The 6.2 Safaricom and the Bank shall be entitled to accept and to act upon any Request, if the Bank believes they believe that it can correct any incomplete or ambiguous information in the Request without any reference to you being necessary. 4.3 The 6.3 Safaricom and the Bank shall be deemed to have acted properly and to have fully performed all the obligations owed to you notwithstanding that the Request may have been initiated, sent, sent or otherwise communicated in error or fraudulently, and you shall be bound by any Requests on which Safaricom and the Bank may act if the Bank has they in good faith and without negligence acted in the belief that instructions have been was sent by you. 4.4 The 6.4 Safaricom and the Bank may, in its absolute discretion, decline to act on or in accordance with the whole or any part of your Request pending further enquiry or further confirmation (whether written or otherwise) from you. 4.5 6.5 You agree to and shall release from and indemnify Safaricom and the Bank against all claims, losses, damages, costs, costs and expenses howsoever arising in consequence of, or in any way related to the Bank their having acted in accordance with the whole or any part of any of your Requests. 4.6 6.6 You acknowledge that to the full extent permitted by law law, Safaricom and the Bank shall not be liable for any unauthorized drawing, transfer, remittance, disclosure, any activity, activity or any incident on your MPESA account related to services the bank maybe offering through MPESA loan marketplace, by the fact of the knowledge and/or use or manipulation of your M-PESA PIN, password, ID or by any other means occasioned by your negligence. 4.7 6.7 You can only cancel your Request unless stated otherwise by calling the Customer Care Centre or any other available means of communication that is stated by the bank or MPESA Tanzania and Requesting cancellation. Cancellation will however only be allowed where your Request is revocable and has not yet been acted on. If Safaricom or the Bank decides is able to cancel your instruction you may be charged for such cancellation. 4.8 The 6.8 Safaricom and the Bank are authorized to effect such orders in respect of your Hustler Fund Savings and Loan Product funds as may at its own discretion refuse to honor your request related to products be required by any court order or services offered competent authority or agency under MPESA loan marketplace if it is deemed by the bank that you have not met the minimum bank’s criteria to be offered such a serviceapplicable laws. 4.9 6.9 In the event of any conflict between any terms of any Request received by the Bank from you and these Terms and conditions, these Terms and conditions shall prevail.