YOUR RIGHT TO A REDEMPTION. a. You have the right to redeem your Available Funds at any time, whether in full or in part, before the termination date (and thereafter only in full). You can do so by contacting Customer Services, indicating the amount to be redeemed. Alternatively, if you are a Select customer and would like to make a redemption to a UK bank account, you can use the App or Online Portal to send us your instruction. b. When we process your redemption, or return funds in accordance with the Termination and Expiry Section, we will charge the appropriate redemption fee (as set out in the Packages, Fees and Limits Section 15) except: i. during the Cooling-Off Period; or ii. during the 12 months following termination of this Agreement; or iii. when you are terminating your OnePay Account because you do not wish to accept a change to the terms of this Agreement that we have notified you of. c. We will return your Available Funds (in full or in part as appropriate) to a bank account of your choice to the extent that we are legally or practically able to do so or where this is not possible, we will send you a cheque to the last address we hold on file for you. Before we do so, we may need to verify your identity in order to satisfy applicable law (and we reserve the right to withhold funds until we have been able to do so and/or if we have a reasonable concern regarding fraud or other security issues). d. Your funds are available for redemption at any time before the end of the 6 years Limitation Period (subject to the fees set out in Section 15). After the 6 years Limitation Period you will no longer be able to redeem your funds.
Appears in 2 contracts
Sources: Terms and Conditions, Terms and Conditions
YOUR RIGHT TO A REDEMPTION. a. You have the right to redeem your Available available Funds at any time, whether in full or in part, before the termination date (and thereafter only in full). You can do so by contacting Customer Services, indicating the amount to be redeemed. Alternatively, if you are a Select customer and would like to make a redemption to a UK bank accountor International Bank Account, you can use the App or Online Portal to send us your instruction.
b. When we process your redemption, redemption or return funds in accordance with the Termination and Expiry Section, we will charge the appropriate redemption fee (as set out in the Packages, Fees and Limits Section 1516) except:
i. during the Cooling-Off Period; or
ii. during the 12 months following termination of this Agreement; or
iii. when you are terminating your OnePay Account because you do not wish to accept a change to the terms of this Agreement that we have notified you of.
c. We will return your Available Funds (in full or in part as appropriate) to a bank account of your choice to the extent that we are legally or practically able to do so or where this is not possible, we will send you a cheque to the last address we hold on file for you. Before we do so, we may need to verify your identity in order to satisfy applicable law (and we reserve the right to withhold funds until we have been able to do so and/or if we have a reasonable concern regarding fraud or other security issues).
d. Your funds are available for redemption at any time before the end of the 6 years Limitation Period (subject to the fees set out in Section 1516). After the 6 years Limitation Period you will no longer be able to redeem your funds.
Appears in 2 contracts
Sources: Terms and Conditions, Terms and Conditions
YOUR RIGHT TO A REDEMPTION. a. You have the right to redeem your Available Funds at any time, whether in full or in part, before the termination date (and thereafter only in full). You can do so by contacting Customer Services, indicating the amount to be redeemed. Alternatively, if you are a Select customer and would like to make a redemption to a UK bank account, you can use the App or Online Portal to send us your instruction.
b. When we process your redemption, or return funds in accordance with the Termination and Expiry Section, we will charge the appropriate a redemption fee (as set out in the Packages, Fees and Limits Section 15) except:
i. 1. during the Cooling-Off Period; or
ii2. during the 12 months following termination of this Agreement; or
iii3. when you are terminating your OnePay Account because you do not wish to accept a change to the terms of this Agreement that we have notified you of.
c. We will return your Available Funds (in full or in part as appropriate) to a bank account of your choice to the extent that we are legally or practically able to do so or where this is not possible, we will send you a cheque to the last address we hold on file for you. Before we do so, we may need to verify your identity in order to satisfy applicable law (and we reserve the right to withhold funds until we have been able to do so and/or if we have a reasonable concern regarding fraud or other security issues).
d. Your funds are available for redemption by contacting Customer Services at any time before the end of the 6 years Limitation Period (subject to the fees set out in Section 15). After the 6 years Limitation Period you will no longer be able to redeem your funds.. e.
Appears in 1 contract
Sources: Onepay Account Terms & Conditions
YOUR RIGHT TO A REDEMPTION. a. You have the right to redeem your Available Funds at any time, whether in full or in part, before the termination date (and thereafter only in full). You can do so by contacting Customer Services, indicating the amount to be redeemed. Alternatively, if you are a Select customer and would like to make a redemption to a UK bank account, you can use the App or Online Portal to send us your instruction.
b. When we process your redemption, or return funds in accordance with the Termination and Expiry Section, we will charge the appropriate a redemption fee (as set out in the Packages, Fees and Limits Section 15) except:
i. during the Cooling-Off Period; or
ii. during the 12 months following termination of this Agreement; or
iii. when you are terminating your OnePay Account because you do not wish to accept a change to the terms of this Agreement that we have notified you of.
c. We will return your Available Funds (in full or in part as appropriate) to a bank account of your choice to the extent that we are legally or practically able to do so or where this is not possible, we will send you a cheque to the last address we hold on file for you. Before we do so, we may need to verify your identity in order to satisfy applicable law (and we reserve the right to withhold funds until we have been able to do so and/or if we have a reasonable concern regarding fraud or other security issues).
d. Your funds are available for redemption by contacting Customer Services at any time before the end of the 6 years Limitation Period (subject to the fees set out in Section 15). After the 6 years Limitation Period you will no longer be able to redeem your funds.
Appears in 1 contract
Sources: Terms and Conditions