Exhibit 10.7
CERTAIN PORTIONS OF THIS EXHIBIT HAVE BEEN OMITTED AND FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION, PURSUANT TO A REQUEST FOR CONFIDENTIAL
TREATMENT UNDER RULE 406 OF THE SECURITIES ACT OF 1933, AS AMENDED.
Microsoft Confidential
ECOMMERCE MERCHANT AGREEMENT
FOR The Plaza on MSN
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PREAMBLE
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The Microsoft Network, L.L.C., a Delaware limited liability company ("MSP"), by
and through its manager, Microsoft Corporation ("Microsoft"), agrees with the
undersigned ("Merchant") that the Merchant specified in the Schedule will be
offered a link mall service to "Merchant Site" as part of The Microsoft Network
pursuant to the General Terms and all Exhibits and Riders attached hereto.
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SCHEDULE
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Merchant Name: 800-Flowers, Inc. doing business as 1-800-FLOWERS.
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Entity Type (if incorporated, state place of incorporation): New York
Principal Place of Business (list state if in U.S.A.; list country if outside
U.S.A.):
▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇
▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇
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Address for Notices:
▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇
▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇
Phone: ▇▇▇.▇▇▇.▇▇▇▇
Attention: ▇▇▇▇▇ ▇▇▇▇▇▇▇▇ Facsimile Number: 516.237.6009
E-mail Address (REQUIRED): DIUCOLANO @ ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
With copies to:
▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇
▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ & ▇▇▇▇▇▇
▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇
▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇ ▇▇▇▇▇
Phone: ▇▇▇-▇▇▇-▇▇▇▇ Facsimile Number: 516.248.2394
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MSP SERVICES:
MSP will provide a live link from the Microsoft Web Sites as designated by MSP
in its sole discretion, to The
Plaza. From The Plaza, MSP will provide a link directly to the MSN Transition
Page and/or the Mirrored Web Site which will be co-branded as specified and
approved by MSP.
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Merchant SERVICES:
Merchant Site Description: __________ (We need to add correct URL for tracking
Microsoft)
Merchant shall provide e-mail address for Customer Service. __________
Merchant shall provide MSP with Weekly User information and Weekly Sales Reports
no later than the following Tuesday for the week ending on the immediately
preceding Saturday. Merchant shall be solely responsible for implementing a
weekly tracking mechanism that will determine from which Microsoft Web Site a
customer has come. This site-specific tracking can be accomplished via tracking
software at the Merchant site home page via a transition/middle page that
provides a direct link from The Plaza to the appropriate middle page(s) that
will exclusively track hits or by creating a mirror web site.
Weekly User information must include at a minimum:
o Traffic by web link
o Number of page views
o Number of unique users
Weekly Sales Reports must include at a minimum:
o number of daily orders
o total weekly revenue
o average revenue per order.
*Weekly tracking and weekly sales reports shall be sent to ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, c/o
Microsoft Corporation, ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-▇▇▇▇.
Merchant will maintain sole responsibility for all costs for Merchant Site
(including but not limited to the MSN Transitional Page and/or the Mirrored Web
Site) development, management, tracking, support, and maintenance. Merchant will
ensure that the site content is refreshed as appropriate on a regular basis.
Merchant will make every reasonable effort to ensure that site is "live" for all
customers.
Merchant is solely responsible for product quality, product availability,
product fulfillment and customer service for all Products offered and/or sold on
the Merchant Site. MSP acts as a link operator only, and will provide marketing
support only as noted in this contract under Special Provisions.
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Fees:
Guaranteed FEE: During the Term Merchant shall pay [****] as an advance on
commission payable for such month to MSP no later than the 5th of each month.
COMMISSION: In addition to the Guaranteed Fee, Merchant shall pay MSP [****] of
Merchant's Gross Revenue less gift certificates, service charges, shipping and
handling charges, taxes, refunds and actual bad debt incurred during the
applicable period. Each month Merchant shall be entitled to deduct the
Guaranteed Fee applicable to such month from any Commissions owing to MSP for
the applicable month. The Commission shall be payable monthly to MSP no later
than the 5th of each month for all transactions occurring during the previous
month. All payments of the Fees must be in a form acceptable to MSP, in its sole
discretion, and addressed to ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, c/o Microsoft Corporation, ▇▇▇
▇▇▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-▇▇▇▇.
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**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
--------------------------------- --------------- ------------------------------
Term Start Date: Term End Date: Renewal Options (if any):
Upon availability of the Merchant June 30, 1998 The term shall automatically
Site to customers via The Plaza extend for consecutive
October 21, 1997 six (6) months periods (the
"Renewal Period(s)") until
and unless either party
notifies the other party in
writing of its intent to
terminate this Agreement at
least 30 days prior to the
end of the initial term or
any Renewal Period.
--------------------------------- --------------- ------------------------------
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Special Provisions (if any):
Merchant will provide the following:
o Electronic mail capabilities between the customer and Merchant and customer
service standards & practices at a level at least as high as that of the
electronic commerce industry to all customers.
o Information regarding Merchant promotions, upon MSP's request for such
information, to be used by MSP, in its sole discretion, in the
pre-programmed Daily Specials area of The Plaza, as per specifications
provided by MSP.
o Promotional activities are subject to change based on business and
technology requirements as seen by MSP. MSP makes no claims or [****]
of level of [****] activities.
o Logo links on Merchant's home page to Microsoft Web Sites, as determined by
MSP and subject to all of MSP's policies and guidelines for the use of such
logo links.
o A "GO BACK TO The Plaza" button on Merchant's home page.
o Monthly listing of customer names and e-mail addresses to MSP for the
purpose of MSP's MSN promotional efforts. MSP recognizes and respects the
obligation of the Merchant to honor its privacy commitments to its
customers that may prohibit the Merchant from completely fulfilling this
request; however Merchant shall provide this information to the maximum
extent possible. Within thirty (30) days of Merchant's execution of this
Agreement, Merchant must notify MSP, in writing, of any privacy commitments
which would limit Merchant's ability to provide MSP with the above customer
information.
o Planned and executed regular promotion of The Plaza in the Merchant's
marketing materials, subject to any guidelines provided to Merchant by
MSP. [Complete as negotiated: Which shall include on-line
advertisements, online banner ads, print ads, product/company catalog,
product brochures, business cards]
MSP will provide the following:
o Microsoft Web Site logos, as determined by MSP in its sole discretion,
Internet Explorer logo, "GO BACK to The Plaza" button - to be used for
linking from the Merchant site.
o Merchandising calendar and plan based on retail holidays, for the
purpose of product promotional planning with Merchant
o Reasonable efforts to ensure that Plaza Tenants are of high quality and
stature in their respective industries.
MSP disclaims any implied warranties, promises, or guarantees of site traffic to
Merchants, number of unique users/consumers, Merchant product promotion
rotation, or industry-specific exclusivity.
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END OF SCHEDULE
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THIS AGREEMENT CONSISTS OF THE PREAMBLE, THE SCHEDULE, THE GENERAL TERMS, AND
ALL ATTACHED RIDERS AND EXHIBITS THAT ARE SIGNED ON BEHALF OF BOTH MSP AND
Merchant.
THE MICROSOFT NETWORK, L.L.C. ("MSP"), 800-FLOWERS, Inc. ("Merchant")
by and through its manager, MICROSOFT -----------------------------
CORPORATION ("Microsoft")
By (signature): /s/ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ By (signature): /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
---------------------- ----------------------
Name: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
Title: Business Manager, The Plaza Title: Director, Interactive Services
Date: November 13, 1997 Date: November 11, 1997
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
GENERAL TERMS
1. Definitions. As used herein, the following terms are defined and used in this
Agreement as follows:
1.1 Affiliate. When used in reference to either party, any company or
entity which controls, or is controlled by, or is under common control with such
party.
1.2 Gross Revenue. The aggregate of all kinds of consideration,
including, but not limited to, cash, barter and any other in-kind consideration,
received by Merchant or any other party for purchases initiated at The Plaza,
any Microsoft Web Site, the MSN Transition Page or the Mirrored Web Site.
1.3 Microsoft Web Sites. Web sites operated by or affiliated with MSP
which may include, at MSP's sole discretion for the purposes hereof, MSN Premier
Service, MSNBC, ▇▇▇.▇▇▇, ▇▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇ and/or other services as they become
available.
1.4 Mirrored Web Site. A web site which is created solely for the
purposes set forth herein and is identical to Merchant's web site except that
such site is co-branded as directed by MSP at which a customer and/or internet
user is "tagged" for purposes of tracking purchases made from the Merchant which
initiated at The Plaza, any other MSN Web Site, the MSN Transition Page and/or
the Mirrored Web Site. Merchant shall not include any third party advertising in
the home page of the Mirrored Web Site or links from such home page to any site
other than Merchant's Site and MSN. Merchant will carry the MSN (a reciprocal
link), the applicable IE logo and any other links determined by MSP, on the home
page of the Mirrored Web Site, MSP and Merchant.
1.5 MSN. The Microsoft Network online service, operating on open
Microsoft and/or internet-based platforms, including, without limitation, (a)
▇▇▇.▇▇▇.▇▇▇ and related Web Sites (which may include those managed by third
parties and those based overseas by MSP or Microsoft), and (b) MSN-branded Web
pages that are part of a third party's Web Site.
1.6 Plaza Tenant. Each Web Site operator participating in The Plaza.
1.7 The Plaza. The MSN service referred to as "The Plaza on MSN" or by
such other name as MSP may determine in its sole discretion (as solely branded
by MSP or co-branded with its sponsors) in which goods and services from Plaza
Tenants are offered for purchase.
1.8 MSN Transition Page. The Web page on Merchant's Site to which
customers and/or internet users of The Plaza are transported and at which such
customer and/or internet user is "tagged" for purposes of tracking purchases
made from the Merchant which initiated at The Plaza, any other MSN Web Site, the
MSN Transition Page and/or the Mirrored Web Site. Merchant shall not include any
third party advertising in the MSN Transition Page or links from such page to
any site other than Merchant's Site and MSN.
1.9 Product. Any product or service sold or otherwise provided by
Merchant to a customer or internet user during access by such customer or
internet user to the Merchant Site by means of The Plaza, any other Microsoft
Web Site, the MSN Transition Page and/or the Mirrored Web Site.
1.10 Web (and related terms). That part of the internet known as the
World Wide Web, containing, INTER ALIA, pages written in hypertext markup
language (HTML). A "Web page" is a document on the Web which has a distinct URL
address. A "Web Site" is a collection of inter-related Web pages.
2. Term. Subject to extension (if an option or renewal period is specified in
the Schedule), the period during which transactions on the Merchant Site will be
offered as part of The Plaza ("Term") begins on the Start Date and ends on the
End Date, as specified in the Schedule. Either party may elect to terminate this
Agreement at any time, upon not less than [****] notice to the other party.
3. Merchant Obligations.
3.1 Generally. Merchant will enable access to the Merchant Site by
means of the MSN Transition Page and/or Mirrored Web Site throughout the Term.
The Merchant will monitor all sales and other activity in the Merchant Site to
verify ongoing operation of the Merchant Site and its capacity to track
customers and/or internet users accessing the Merchant Site by means of The
Plaza. Merchant will
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
ensure that customers and internet users are timely advised of their purchases.
3.2 No Exclusivity. The Merchant Site is not exclusive to MSN; that is,
at all times during the Term, the Merchant Site may offer any internet users the
right and/or ability to purchase Products at the Merchant Site by any means
other than via the MSN Transition Page and/or Mirrored Web Site.
4. MSP Obligations.
4.1 Operation of The Plaza. Throughout the Term, MSP will operate The
Plaza in accordance with the terms of this Agreement. The quantity, identity and
mix of Plaza Tenants shall be determined by MSP in its sole discretion.
5. Promotion and Marketing.
5.1 Generally. MSP and Merchant will cooperate in promotional,
advertising and marketing activities in connection with the availability of the
Merchant Site by means of the MSN Transition Page and/or the Mirrored Web Page
as the parties may mutually deem advisable. All such activities as undertaken by
either party will comply with applicable laws and regulations.
5.2 Use of Materials. (a) MSP may use the name and logo of the Merchant
Site (as provided in Section 16) in promoting, advertising and marketing The
Plaza. Provided that references to Merchant and/or the Merchant Site and use of
Merchant and/or Merchant Site logos will be less prominent than references to
The Plaza and/or use of MSN logos or screen shots. Provided that Merchant
provides MSP with not less than three current, pre-approved screen shots of the
Merchant Site, MSP's use of other screen shots from the Merchant Site in MSN
marketing for The Plaza will be subject to Merchant's prior written approval.
(b) Subject to MSP's approval, Merchant may use MSN's name and
logo, and MSN-furnished marketing materials, provided that all such use will be
in compliance with Section 16 and MSP policies. Merchant agrees to use
MSN-furnished marketing materials solely for the purpose of promoting,
advertising and marketing the availability of the Merchant Site on The Plaza.
6. Sponsorship and Advertising. MSP may include paid advertising, consisting of
Web link banners, in The Plaza. MSP may also designate sponsors of all or any
portion of The Plaza as it deems advisable.
7. Product Transactions.
7.1 MSP will be entitled to the fee(s) specified in the Schedule.
7.2 Statements. (a) Unless otherwise specified in the Schedule, for
each month during the Term Merchant will submit to MSP a statement with respect
to Gross Revenue attributable to customers and/or internet users accessing the
Merchant Site by means of The Plaza, any other Microsoft Web Site, the MSN
Transition Page and/or the Mirrored Web Site and will concurrently render
payment (if any) as shown to be due thereon no later than 5 days after the end
of the month to which such statement relates. Each such statement will state the
amount of Gross Revenue attributable to sales during the month it covers (if
any) and describe in reasonable detail the manner of Merchant's computation of
fees thereon. Alternatively, if there is no Gross Revenue for such month,
Merchant's statement will so note. All statements and payments will be sent to
MSP at the address set forth in the Schedule.
(b) MSP may, at its expense, cause an audit to be made of
the applicable records in order to verify statements issued by Merchant. Such
audit shall be conducted upon advance notice to Merchant during regular
business hours at Merchant's offices and in such a manner as not to interfere
with Merchant's normal business activities. Such audits shall be made no more
often than once every [****] months during the Term and for a period of [****]
following the end of the Term. If an audit reveals that Merchant has
under-paid MSP by [****] or more of the amounts due for any audited period of
time, Merchant agrees, in addition to recomputing and making immediate
payment to MSP of all amounts due, plus interest at the [****], based on the
actual and true amounts due and owing, to pay MSP all reasonable costs and
expenses incurred by MSP in conducting such audit, including, but not limited
to, any amounts paid to any auditor or attorney. MSP shall have the right to
audit a Merchant's site for accuracy of site traffic and customer
transactions including a review of all software as necessary.
8.3 Taxes. Merchant acknowledges and agrees that MSP has no
responsibility with
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
respect to tax billing or collecting relating to sales made and/or charges
assessed to customers or other internet users accessing the Merchant Site by
means of The Plaza or any other Microsoft Web Site.
9. Hosting. Merchant is solely responsible for hosting of the Merchant Site
(including the MSN Transition Page) and MSP is solely responsible for hosting of
all programs, content, pages and materials comprising The Plaza.
10. Tracking; Use of Customer Data.
10.1 Generally. Merchant agrees to (a) use usage tracking tools
mutually approved by MSP and Merchant and resources to enable assessment and
verification of data relating to Merchant Site usage by means of The Plaza, (b)
provide access to MSP to log files relating to Merchant Site usage by means of
The Plaza, delivered and formatted in a manner mutually approved by both
parties, and (c) follow such other directions and procedures as are reasonably
determined to be necessary by MSP to enable resolution of customer and/or
internet user support issues relating to usage of the Merchant Site by means of
The Plaza.
10.2 Use of Customer Data. Provided Merchant does not violate MSP's
written policy on use of information, Merchant shall have the right to treat any
Customers who purchase from Merchant as its permanent Customers for any and all
purposes, and furthermore such Customers may be added to Merchant's Customer
Lists.
11. Confidentiality. Neither party will use or disclose to any third party, any
confidential information of the other party. As used herein, the term
"confidential information" means all non-public information that either party
designates as being confidential, or which, under the circumstances of
disclosure ought to be treated as confidential including but not limited to the
terms of this Agreement, know-how and materials provided pursuant to this
Agreement, provided that either party may disclose the terms of this Agreement
in confidence to its immediate legal and financial consultants and advisors as
required in the ordinary course of such party's business, provided that such
immediate legal and financial consultants and advisors agree in advance to be
bound by the confidentiality provisions set forth in this Section 11. All
tangible materials containing Confidential Information ("Confidential
Materials"), including documents, tapes, computer disks and other fixed storage
devices (whether or not machine or user readable), are the property of the
disclosing party. No later than 15 business days following the End Date,
Confidential Materials in either party's possession must be returned or
destroyed (with appropriate certification of destruction if not returned).
12. Warranties.
12.1 By Merchant. Merchant warrants, represents and agrees that (a)
Products offered, sold or otherwise provided as part of the Merchant Site are
made, offered, sold or otherwise provided in compliance with applicable laws and
will not infringe the copyrights, trademarks, service marks or any other
proprietary right of any third party, (b) operation of the Merchant Site is in
compliance with MSP's technical specifications and all applicable laws and (c)
Merchant has the power and authority to enter into and perform its obligations
under this Agreement, (d) Merchant will perform all of its obligations under
this Agreement.
12.2 By MSP. MSP warrants, represents and agrees that (a) MSP has the
power and authority to enter into and perform its obligations under this
Agreement, (b) MSP will operate and maintain the Microsoft Network in compliance
with all applicable laws, (c) MSP will perform all of its obligations under this
Agreement.
12.3 No Additional Warranties. THIS SECTION 12 CONTAINS THE ONLY
WARRANTIES MADE BY MERCHANT AND MSP. ANY AND ALL OTHER WARRANTIES, INCLUDING FOR
NON-INFRINGEMENT AND THE OPERATION, FUNCTIONALITY, INTERRUPTION OR LACK OF
RESOURCES OF MSN OR THE MERCHANT SITE, ARE EXPRESSLY EXCLUDED AND DECLINED. EACH
PARTY DISCLAIMS ANY IMPLIED WARRANTIES, PROMISES AND CONDITIONS OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER AS TO MSN OR
THE MERCHANT SITE, THE TECHNOLOGY DEPLOYED IN CONNECTION THEREWITH, OR PRODUCTS
OR SERVICES OFFERED AND/OR SOLD IN CONNECTION THEREWITH.
12.4 Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY
IS LIABLE TO THE OTHER FOR ANY INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL,
INCIDENTAL OR PUNITIVE DAMAGES INCURRED BY THE OTHER PARTY EVEN IF THE OTHER
PARTY HAS BEEN
ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
12.5 Survival. Each party's representations and warranties survive the
termination of this Agreement.
13. Indemnification.
13.1 Each party will indemnify and hold harmless the other party, and
the other party's Affiliates, from and against any claims, actions, losses,
liabilities, damages, settlements, judgments, arbitration awards, costs and
expenses (including reasonable outside attorneys' fees and expenses)
(collectively "Claims") resulting from; (a) such party's breach (or, with
respect to the defense thereof, alleged breach) of its covenants, warranties and
representations as set forth in this Agreement; (b) any infringement of any
patent, trademark, copyright or other proprietary right of any third party on
The Plaza or Merchant Site, as applicable; or (c) resulting from either party's
approved use of materials obtained from the other party hereunder which
infringes the patent, trademark, copyright or other proprietary right of any
third party. For purposes hereof, Merchant's indemnity obligation hereunder
extends equally to MSP and Microsoft.
13.2 Manner of Exercise. If a party requests to be indemnified
("requesting party"), it must give prompt notice to the other party ("requested
party") specifying all relevant details of the Claim. The requested party may,
at its option, defend the Claim, in which event the requesting party will
cooperate fully and may participate in such defense with counsel of its own
choice, provided that it will be responsible for all expenses relating to such
separate counsel. If the requested party assumes the defense of a Claim, its
obligation will be limited to paying the attorneys' fees, costs and expenses
associated with such defense (except as otherwise expressly provided herein) and
holding harmless the requesting party from and against any judgment paid on
account of such Claim or monetary settlement the requested party has made (with
the requesting party's approval, not to be unreasonably withheld) or approved.
The requesting party may, if needed or desired, join the requested party as a
party in any litigation in respect of a Claim for which indemnity is requested.
No settlement may be made without the requested party's prior approval. Neither
party is responsible for loss of profits or consequential damages incurred by
the other due to a Claim. If either party fails to fulfill its material
obligations, the other party will be deemed excused from its obligations
pursuant to Section 13.1.
13.3 Survival. This Section 13 will survive any suspension, termination
or expiration of this Agreement.
14. Default and Breach.
14.1 Events of Default. After giving notice to the defaulting party and
following the completion of the applicable cure period set forth in Section
14.2, the non-defaulting party may declare the other party to be in breach of
this Agreement and may exercise the remedies specified in Section 14.3 upon the
occurrence of any of the following default events:
(a) failure to perform or comply with any material provision
of this Agreement, including without limitation either party's failure to file
or provide required statements and/or make payments due;
(b) admission in writing of an inability to pay debts as they
mature, or making an assignment for the benefit of creditors;
(c) impairment of financial condition such that the other
party has justifiable grounds to believe and can reasonably demonstrate that the
impaired party will be unable to fulfill its obligations under this Agreement;
or
(d) filing of a petition under any bankruptcy act,
receivership statute or similar law or statute, by either party, or the filing
of such a petition by any third party against either party, or the making of an
application for a receiver by either party, where such petition or application
is not dismissed or otherwise favorably resolved within 60 days.
14.2 Cure Period. (a) Subject to Section 14.2(b), upon receiving a
default notice, the defaulting party will have 15 business days to cure the
default, provided that if the default is not reasonably susceptible of cure
within such period, the non-defaulting party's right to exercise the remedies
specified in Section 14.3 will be suspended for so long as the other party
diligently pursues all reasonable steps to cure as expeditiously as possible.
Notwithstanding the foregoing, such suspension (i) will not arise for default
events that are incapable of cure, and (ii) may nonetheless result in early
termination of this Agreement upon notice given by the non-defaulting party if
cure is uncompleted after 90 days.
(b) Notwithstanding Section 14.2(a), (i) the non-payment of
monies due must always be cured within the 15-business day cure period, and (ii)
unless MSP otherwise expressly agrees in writing, there shall be a 48 hour cure
period with respect to the operation of the Merchant Site in accordance with
MSP's technical specifications, and in compliance with applicable laws.
14.3 Remedies. If either party fails to timely cure an event of default
(if cure is authorized pursuant to Section 14.2), subject only to Section 17.3,
the non-defaulting party will have the right to declare the other party in
breach of this Agreement and suspend performance or, alternatively, terminate
this Agreement upon notice, whereupon the non-defaulting party's obligations
will immediately cease. The nondefaulting party's rights are cumulative and not
in lieu of any other rights and remedies under this Agreement or otherwise
provided by law or in equity. Upon suspension or termination, neither party will
hold itself out as having rights or powers pursuant to this Agreement (except in
respect of provisions of this Agreement that survive suspension or termination).
15. Notices. All notices given hereunder must be in writing and personally
delivered, or sent by registered or certified mail (return receipt requested),
facsimile, e-mail or overnight courier. A notice sent by facsimile or e-mail
must be confirmed by sending a copy of such notice by registered or certified
mail or overnight courier. Notices will be deemed given on the date received.
Notices to MSP must be sent to ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇-▇▇▇▇ ▇▇▇
(facsimile number: (▇▇▇) ▇▇▇-▇▇▇▇), Attention: Director, Business Development.
Notices to Merchant must be sent to the address for notices specified in the
Schedule. Either party may change its address for notices at any time by giving
notice to the other party as provided herein.
16. Intellectual Property. Each party will use the appropriate trademark,
product descriptor and trademark symbol (either "(TM)" or "(R)") and copyright
symbol ((C)), and clearly indicate ownership of trademarks, trade names and/or
product names ("Marks") and copyrights, whenever first mentioned in any
advertisement, brochure or other material in connection with MSN or the Merchant
Site. Each party will, upon request, provide the other party with samples of
marketing literature that include the other party's Marks or copyrights. Each
party agrees that, as between the parties, (a) the other party's Marks and
copyrights and the good will associated therewith are and will remain the sole
property of the other party; (b) this Agreement does not confer in either party
any right of ownership in the other party's Marks or copyrights; (c) all uses by
one party of the other party's Marks and/or copyrights will inure to the benefit
of the owning party; and (d) when using the other party's materials, if any such
materials contain copyright, patent, trademark or other notices evidencing the
other party's ownership of rights in intellectual property, the using party will
not delete, modify, remove or diminish the prominence of any such notices.
17. Other Provisions.
17.1 No Ongoing Waiver. No waiver of any breach of any provision of
this Agreement constitutes a waiver of any prior, concurrent or subsequent
breach of the same or any other provisions, and will not be effective unless
made in writing and signed by an authorized representative of the waiving party.
17.2 Excuse. Neither party is liable for, and will not be considered in
default or breach of this Agreement on account of, any delay or failure to
perform as required by this Agreement as a result of causes or conditions beyond
such party's reasonable control which such party is unable to overcome by the
exercise of reasonable diligence, provided that the affected party will use
reasonable efforts to resume normal performance as promptly as possible.
17.3 Dispute Resolution. If a dispute arises hereunder, upon either
party's written request (containing a statement specifying the basis of the
dispute), the parties will each appoint a senior representative to attempt in
good faith to resolve the dispute. Except for disputes where preliminary
injunctive relief is an appropriate remedy, no formal legal proceedings may be
commenced with respect to any dispute until either party determines in good
faith (but no earlier than five business days following the initiation of
discussion) that amicable resolution through continued negotiation appears
unlikely.
17.4 Governing Law; Attorneys' Fees. This Agreement is governed by
the laws of the State of Washington, U.S.A. In any legal proceeding between the
parties relating to the enforcement of any rights arising out of or relating
to this Agreement, the primarily prevailing party will be entitled to recover
its reasonable attorneys' fees and court costs.
17.5 Riders and Exhibits. All Riders and Exhibits attached to this
Agreement that are contemporaneously signed on behalf of both parties are
incorporated herein by this reference.
17.6 Assignment; Transfer of Control. (a) This Agreement may not be
assigned, by operation of law or otherwise, by either party without the
non-assigning party's prior written consent. Notwithstanding the foregoing, any
assignment of this Agreement to a person or entity acquiring all or
substantially all of the assets of the Merchant Site where such assignment
results in the transfer of management or control or significant ownership
interest in Merchant or the Merchant Site will give MSP the right to terminate
this Agreement as provided in Section 17.6(b). In any assignment proposed by
Merchant, the proposed assignee must agree in writing to be bound by the terms
of this Agreement. Any assignment by Merchant contrary to this Section 17.6(a)
will be void and of no effect.
(b) In the event of the anticipated sale or transfer of
management or control of (or a significant ownership interest in) Merchant or
the Merchant Site ("Transfer"), Merchant will give notice to MSP of such
Transfer (including the proposed transferee) not less than 30 days prior to the
effective date of such Transfer (if such Transfer is voluntary) or as soon as
possible after the Transfer (if such Transfer is involuntary). Upon the
occurrence of a Transfer, MSP may elect to terminate this Agreement. MSP must
give notice to Merchant of MSP's election to terminate this Agreement due to the
Transfer within 15 business days after the later of the following dates: (i) the
date on which MSP ascertains the occurrence of the Transfer, or (ii) the date on
which MSP receives Merchant's notice of such Transfer.
(c) Neither party will pledge or hypothecate its rights or
delegate its obligations under this Agreement except as part of a permitted
assignment of rights.
17.7 Relationship of Parties. This Agreement does not create or
constitute a partnership, joint venture or agency relationship or the grant of a
franchise as defined in the Washington Franchise Investment Protection Act, RCW
19.100, as amended, or 16 CFR Section 436.2 or otherwise.
17.8 Section Headings. Headings and captions used in this Agreement
(including attached Riders and Exhibits) are for convenience only and do not
supersede or modify any provisions.
17.9 Amendments. This Agreement may only be amended by a written
instrument duly signed by authorized representatives of both MSP and Merchant.
17.10 Third Party Enforcement. Merchant agrees that its obligations
under this Agreement may be enforced by or on behalf of any Affiliate of MSP.
17.11 Meaning of "Sale". As used herein, a "sale" includes a license
and a purchase of a Product includes a licensing arrangement; where applicable,
use of such terminology will not be deemed to waive, impair, or otherwise affect
the intellectual property rights of MSP, Microsoft or Merchant.
17.12 This Agreement constitutes the entire agreement between the
parties with respect to the subject matter hereof and merges all prior and
contemporaneous communications. It shall not be modified except by a written
agreement dated subsequent to the date of this Agreement and signed on behalf of
Merchant and MSP by their respective duly authorized representatives.
17.13 If any provision of this Agreement shall be held by a court of
competent jurisdiction to be illegal, invalid or unenforceable, the remaining
provisions shall remain in full force and effect.
18. Entire Agreement. This Agreement embodies the entire agreement between the
parties and supersedes all previous and contemporaneous agreements,
understandings and arrangements with respect to the subject matter hereof,
whether oral or written.
MICROSOFT PLAZA LINKING AGREEMENT DATED AS OF MARCH 3, 1998
This letter shall serve as an amendment to that certain E-commerce Merchant
Agreement for The Plaza on MSN (the "Agreement") between 1-800-FLOWERS
("Merchant") and The Microsoft Network, L.L.C. ("MSP") relating to MSP's link
mall service. For good and valuable consideration, receipt of which is hereby
acknowledged, MSP and Merchant hereby agree to supplement and amend the
Agreement as follows:
Notwithstanding anything to the contrary contained in the Agreement, the
following shall apply:
1. MSP SERVICES shall be amended to include the following: "MSP may provide, at
MSP's sole discretion, a link from within any Web site owned, controlled or
operated by MSP, Microsoft or any affiliated company (the "MS Sites") directly
to the MSN Transition Page and/or the Mirrored Web Site."
2. For the avoidance of doubt, "Revenue" shall include all kinds of
consideration received by Merchant or any other party for purchases initiated at
the MS Sites.
3. All references to "The Plaza" in the General Terms, except for Sections 1.7
and 2 and the provisions relating to the "Go Back to The Plaza" links, shall he
replaced with "The Plaza and the MS Sites, as applicable".
Unless otherwise defined herein all capitalized terms used herein shall have the
same meaning as in the Agreement. Except as expressly provided herein, the
Agreement is not otherwise modified in any respect. Unless otherwise expressly
provided herein, all terms and conditions of the Agreement shall remain in full
force and effect.
If the foregoing correctly reflects your understanding please sign as indicated
below.
ACCEPTED AND AGREED TO: ACCEPTED AND AGREED TO:
1-800-FLOWERS, INC. THE MICROSOFT NETWORK, L.L.C.
Signature: /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ Signature: /s/ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇
-------------------------- -----------------------
Date: March 25, 1998 Date: April 6, 1998
ECOMMERCE MERCHANT
AGREEMENT FOR THE PLAZA ON MSN
AMENDMENT
Reference is hereby made to that certain Ecommerce Merchant Agreement for The
Plaza on MSN (the "Agreement") dated as of between 800-FLOWERS ("Merchant") and
The Microsoft Network, L.L.C. ("MSP") relating to the inclusion of the Merchant
within The Plaza on MSN Web site. For good and valuable consideration, receipt
of which is hereby acknowledged, [edged, MSP and Merchant hereby agree to
supplement and amend the Agreement as follows:
Notwithstanding anything to the contrary contained in the Agreement, the
following shall apply:
1. The Term of the Agreement shall continue through June 30, 1999.
2. The Guaranteed Fee shall be US [****] for the period from February 1, 1998
through June 30, 1998. The Guaranteed Fee shall be US [****] for the period from
July 1, 1998 through June 30, 1999.
3. The Commission shall remain the same as agreed and signed to in the Merchant
Agreement.
4. Merchant may deduct [****] of the Guaranteed Fee per month from the
Commissions owing for such month for the period from July 1, 1998 through
June 30, 1999.
Unless otherwise defined herein all capitalized terms used herein shall
have the same meaning as in the Agreement.
Except as expressly provided herein, the Agreement is not otherwise
modified in any respect. Unless otherwise expressly provided herein, all terms
and conditions of the Agreement shall remain in full force and effect.
IN WITNESS WHEREOF, the parties have executed this Amendment as of the day and
year specified below.
THE MICROSOFT NETWORK, L.L.C. ("MSP"), 800-FLOWERS, Inc. ("Merchant")
by and through its manager, MICROSOFT
CORPORATION
By (signature): /s/ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ By (signature): /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
---------------------- ----------------------
Name: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
Title: Business Manager, The Plaza Title: Director, Interactive Services
Date: April 6, 1998 Date: March 25, 1998
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
CONTRACT NUMBER: __________
AMENDMENT NUMBER 2 TO
ECOMMERCE MERCHANT AGREEMENT
This AMENDMENT NUMBER 2 TO THE ECOMMERCE MERCHANT AGREEMENT, dated as of the
13th day of November 1997 (the "Agreement"), is made by and between Microsoft
Corporation, a Washington U.S.A. corporation ("Microsoft"), and 800-Flowers,
Inc., d.b.a. 1 800-FLOWERS, a New York U.S.A. Corporation ("Merchant"), to amend
the Agreement as set forth herein. Unless otherwise defined herein all defined
terms have the same meanings set forth in the Agreement:
The following shall be added to the Agreement:
1. Microsoft maintains a web-based portal site intended for users in the
United States and currently known as "▇▇▇.▇▇▇" ("Portal Site").
1.1. Microsoft currently anticipates that, among other things, the
Portal Site will feature a home page as its top-most page
("Home Page") and several secondary pages grouped by content
theme ("Channels"). The Channels will be available from the
Home Page via persistent hypertext links prominently displayed
above the fold in a bar on the leftmost portion of the Home
Page. Examples of Channels that Microsoft currently expects to
feature on the Portal Site include: Autos, Business,
Computing, Games, Health, News, Personal Finance, Real Estate,
Shopping, Sports, Travel, and Women. Absent technical issues
or other such critical obstacles, Microsoft currently
anticipates that the Channels will launch on or about October
1, 1998 ("Launch Date").
1.2. The Portal Site will also feature a Microsoft developed (or
licensed) web-search capability ("Search") utilizing key words
as the search parameter.
1.3 The Home Page will also feature a text-based advertising space
above the fold ("Home Page Ad Space").
1.4. The Shopping Channel shall feature persistent sections on its
topmost page above the fold as follows:
1.4.1. a rotating set of graphic buttons consisting of
merchants' logos and providing links to those
merchants' sites in a section labeled "Plaza
Merchants";
1.4.2. a section that will feature on a rotating basis
specials from merchants in a section called "Plaza
Specials"; and
1.4.3. a section that features recommendations for gifts
based on seasonal or holiday themes (e.g.,
back-to-school, Christmas, Father's Day) that will
feature appropriate hypertext links to merchants'
sites.
The Shopping Channel will have a series of persistent secondary pages that will
group merchants by product category. Each of these secondary pages will be
entitled "Departments."
2. For the term described below, Microsoft will accord Merchant Premier
Anchor Provider Status in the Flower Category for the Portal Site.
Specifically:
2.1 Microsoft will make available to Merchant on a [****] basis
the Home Page Ad Space. Microsoft will provide to Merchant
the technical specifications for the Home Page Ad Space in a
timely manner and Merchant will comply with such technical
specifications. Notwithstanding the foregoing, Merchant
will be the only provider of floral products in this space.
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
2.2 In the Shopping Channel, Microsoft also will do the following:
2.2.1 Microsoft will feature Merchant's branded logo button
above the fold in the Plaza Merchants section on a
[****] basis.
2.2.2 Microsoft will feature Merchant [****] in the Plaza
Special section;
2.2.3 Microsoft will include Merchant in Plaza Gift Guides
at least [****]; and
2.2.4 Microsoft will feature a direct hyperlink to
Merchant's Site immediately below the link labeled
"Flower Department" in the section.
2.3 In the Flower Department of the Flower Category, Microsoft
will accord Merchant the [****] position of all merchants
featured in the Department and accord the [****] product
space to Merchant on a persistent basis. There will be no
more than [****] merchants within this category including
1-800-FLOWERS as the premier merchant and a [****] partner.
2.4 Microsoft will accord Merchant the opportunity to have its
textual message included in [****] overall Plaza e-mail
campaigns targeted to Plaza registered users that have
consented to receiving such e-mailings. Such campaigns will
take place at least [****] during the Term. Merchant will
have the [****] position in any mailing that includes a
product from one sponsor flower partner. Microsoft will also
accord Merchant the opportunity to have its textual message
included in Portal Site e-mail campaigns targeted to Portal
Site registered users that have consented to receiving such
e-mailings if and when this feature is available.
2.5 For a period of [****] from the launch of Search, Microsoft
will ensure that Merchant's Search Site is served up to user
with [****] specific flower-related Key Words. Merchant
will have the opportunity to select the first [****] words.
The parties may mutually agree upon additional key words that
will serve up Merchant's Site as a result on a non-exclusive
basis.
3. For the term described below, Microsoft will also accord the following
additional tenant positions to Merchant. Specifically:
3.1. Merchant will have a [****] position in the Gifts & Gadgets
Department effective October 1, 1998 or at the launch of the
Shopping Channel on the Portal Site.
3.2 Merchant will have a [****] position in the Candy & Cards
Department.
3.3 Merchant's branded subsidiary sites, such as Plow & Hearth or
other gardening/country living, will have a [****] in the Home
& Garden Department with a planned start date no later than
January 31, 1999.
4. Microsoft's efforts as described above shall deliver at least
[****] impressions on Microsoft sites during the Term.
5. The term of the rights and obligations under this Amendment ("Term")
shall commence on October 1, 1998 and end on September 30, 1999. This
provision supersedes paragraph two of the Electronic Merchant Agreement
in its entirety.
6. In consideration for the above-described rights and obligations set
forth herein, Merchant shall pay to Microsoft the following amounts:
6.1. Guaranteed Fee: Merchant shall pay [****] to Microsoft upon
execution of this Amendment as a non-refundable advance.
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
on any Commissions owed to Microsoft. This fee will be paid in
[****] equal monthly installments of [****].
Commission: Merchant shall pay Microsoft [****] of
Merchant's Gross Revenue less discounts, gift certificates,
sales and other taxes, service charges, shipping and
handling charges, credits, chargebacks, and credit card
processing fees incurred during the Term. Merchant shall be
entitled to deduct the Guaranteed Fee from any Commissions
owing to Microsoft. No commissions over the guaranteed fee is
due or owing to Microsoft until the Merchant's Gross
Revenue less actual returns and actual bad debt exceeds the
sum of [****]. The Commission shall be payable to Microsoft
no later than thirty (30) days after the anniversary of the
Launch Date. All payments of the Fees must be in a form
acceptable to Microsoft, in its sole discretion, and
addressed to ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇, c/o Microsoft Corporation,
▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇.
6.2. Microsoft will invoice Merchant for the Guaranteed Fee.
Merchant is responsible to pay Commissions based on monthly
tracking. Merchant is responsible for ensuring that all
payment are made on a timely basis.
7. Because Merchant is a Microsoft Premier Anchor Provider, Microsoft will
use commercially reasonable efforts to integrate Merchant under terms
to be mutually agreed upon into any integrated search feature made
available on the Portal Site, such as Expedia Maps, Personalization
Section, or any Shopping Folder created in Microsoft internet Explorer,
and into the content to be provided on at least [****] other Portal
Site Channels when available.
8. Merchant will use commercially reasonable efforts to make special
offers to Portal Site users.
9. The parties agree to exercise mutual good faith efforts to promote
buying flowers via the Portal Site.
10. Merchant shall ensure that the Merchant Site complies with the [****]
program as outlined on [****] throughout the Term.
11. At least sixty (60) days prior to the expiration of the Term, the
parties hereto shall commence negotiating, in good faith, the
renewal of this Amendment and shall negotiate for a period of thirty
days (the "Negotiation Period"). If the parties do not reach an
agreement with respect thereto prior to the expiration of the
Negotiation Period, Microsoft may negotiate with a third party to be
the Premier Anchor Provider Status in the Flower Category for the
Portal Site; provided, however, Microsoft shall not enter into any
agreement with respect thereto with such third party for the two (2)
month period following expiration of the Negotiation Period without
first offering to Merchant the opportunity to enter into such
agreement on terms and conditions at least as favorable to Merchant
as those offered to or by Microsoft by or to such third party.
Merchant shall have ten (10) business days from the date of receipt
of written notice from Microsoft of any such offer (which offer
shall be irrevocable during at least such ten (10) business days and
said notice thereof shall contain full details in regard thereto) in
which to accept or reject such offer. If Merchant rejects or does
not accept such written offer within ten (10) business days after
receipt thereof, Microsoft will be free to enter into such agreement
with a third party.
Except as expressly provided herein, the Agreement is not otherwise modified in
any respect, and the same as hereby supplemented and amended is hereby ratified
and confirmed in all respects (including, specifically, Merchant's tracking and
reporting obligations, and the requirement of a "GO BACK" button on the Merchant
Site).
**** Represents material which has been redacted and filed separately with the
Commission pursuant to a request for confidential treatment under Rule 406 of
the Securities Act of 1933, as amended.
WHEREBY, the parties enter into this Amendment as of the Launch Date mentioned
above.
MICROSOFT CORPORATION 800-FLOWERS, INC.
By (signature): /s/ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ By (signature): /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
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Name: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
Title: Senior Manager eCommerce Title: Vice President
Date: October 30, 1998 Date: October 29, 1998