1
EXHIBIT 10.23
EXODUS COMMUNICATIONS, INC.
INTERNET SERVICES AND PRODUCTS AGREEMENT
This Agreement defines the terms and conditions between Exodus Communications,
Inc. (hereafter referred to as Exodus) and ▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇▇▇ (hereinafter
referred to as Customer) whereby Exodus provides value-added Internet services
and related products to Customer.
1. Exodus will provide the following services and products at the prices
shown (see Addenda for additional services):
Connection Type Usage Level Price Billing Period
------ ---- ------
One Time Installation Cost Price
------
Telco Connection provided by: Price 350 Billing Period Monthly
------- ------
One Time Installation Cost Price 1,000
------
Other: ExcColocate-10 MBG rack
dedicated ethernet Price $4,000 Billing Period Monthly
Other: Installation Price $1,000 Billing Period One-Time
(Installation of each additional rack
-- $1,000)
Equipment: see Attachment A
(if applicable) Price
------
Exodus will not increase prices for services provided during the Billing
Period identified above. Exodus reserves the right to change prices
beyond the billing period upon notice to Customer 30 days in advance of
any change. All prices are exclusive of any tax, levy, customs duty,
import tax or similar governmental charge that may be accesses by any
jurisdiction. All such taxes are the responsibility of Customers.
2. The term of this Agreement is for one year from the date Internet access
is connected. Customer may cancel within the first 30 days without
penalty, thereafter it is non cancelable, and will automatically renew
yearly thereafter, unless 60 day advanced notice is given by either party
prior to this agreement's anniversary date. Customer may cancel with 30
day advance notice if Customer can show that Exodus has failed to provide
commercially reasonable service levels or price increases (if any) are
not acceptable to Customer. At the time Exodus connection service is
installed or product is shipped, Exodus will invoice the Customer.
Payments for subsequent billing periods will be issued in advance of the
provision of service. Invoices are due upon receipt.
3. Exodus makes no warranty of any kind with respect to services and products
provided under this Agreement. Exodus DISCLAIMS ALL WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE DOMAIN NAMES
OBTAINED FOR CUSTOMERS, SERVICES OR ANY INFORMATION OBTAINED THROUGH THE
SERVICES. In situations involving performance or nonperformance of
services or products furnished under this Agreement, Customer's sole
remedy shall be: in the case of products, repair, or return of the
defective product to Exodus for refund, at the discretion of Exodus. In
the case of services, refund of a prorata portion of the price paid for
services which were not provided. Credit will only be issued for periods
of lost service greater than 24 hours. Nothing on this clause shall
preclude customer from cancelling service as defined in Section 2 above.
4. Exodus will not be liable for any damages Customer may suffer arising out
of acts of God, use, or inability to use, Exodus's Internet services or
related products unless such damages are caused by an intentional and
willful act of Exodus. In no event shall Exodus be liable for unauthorized
access to Customer's transmission facilities or Customer premise
equipment or for unauthorized access to or alteration, theft or
destruction of Customer's data files, programs, procedure or information
through accident, fraudulent means or devices, or any other method.
Exodus will not be liable for indirect, incidental, special or
consequential damages or for any lost property or data of Customer.
Exodus's liability for damages to Customer for any cause whatsoever,
regardless of form of action, including negligence, shall not exceed an
amount equal to the price of products and services purchased by Customer
during the twelve month period preceding the event which caused the
damages or injury.
5. Exodus will indemnify and hold Customer harmless against any claims or
demand by any third party that any hardware or software provided by Exodus
to Customer hereunder, infringes any U.S. copyright or patent. Except for
such indemnity, Customer agrees to indemnify and hold Exodus harmless
against any claim or demand by any third party due to or arising out of
the use by Customer of Internet services and related products provided
hereunder.
6. Customer is solely responsible for the content of any transmissions by
Customer and any third party utilizing customer's facilities or Exodus'
facilities. Use of other organization's network or computing resources are
subject to their respective permission and usage policies. Customer agrees
to comply with all applicable laws with regard to the transmission and use
of information and content, solicitation of any activity that is
prohibited by applicable law over Internet. Customer further agrees not to
use the
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Internet service for illegal purposes, to interfere with or disrupt other
network users, network services or network equipment. Customer shall be
liable for and shall indemnify and defend EXODUS from and against any
claims in anyway arising from or related to (i) the alleged infringement of
patent, trademark, design, copyright or any other intellectual property
rights in relation to the Customer's use of the services and (ii) Customer
use or inclusion of any information, photographs, art work or other
content (including without limitation claims based on invasion of privacy,
right of publicity, the Communications Decency Act of 1996, obscenity or
pornography, and the violation of any sales or ordinances or other laws).
7. Customer understands that Internet use, and related products and services
provided under this Agreement, may require registrations and related
administrative reports which are public in nature. In addition Customer
agrees Exodus may include its name in directories of Exodus customers.
8. Unless otherwise authorized in writing by Exodus and attached as an Addenda
to this agreement, Customer shall limit access to and use of the Internet
connection services to its employees solely for Customer's business
purposes and shall not resell or otherwise generate income by providing
connectivity to the Internet service to third parties. Customer's right to
use the Internet services and products provided hereunder is limited to
Customer and is nontransferable.
9. Failure by the Customer to comply with the terms of this agreement will
result in immediate termination of Exodus Internet services.
10. Customer agrees not to export or re-export (including by way of electronic
transmission), directly or indirectly, any software or technical data
through the Internet services without first obtaining any required export
license or governmental approval.
11. This Agreement, together with any Addenda, constitute the entire agreement
of the parties with respect to the services and products provided hereunder
and supersede any prior agreements. These terms and conditions shall
prevail notwithstanding any different or additional terms and conditions
in any forms provided by Customer. No waiver of any rights hereunder shall
be deemed to be a waiver of the same right on any other occasion. This
Agreement shall be governed by the laws of the State of California without
regard to conflicts of law principles.
These Terms and Conditions have been read, are understood, and are hereby
accepted.
/s/ ▇▇▇▇ ▇▇▇▇▇▇▇ 4/27/96 /s/ [illegible]
--------------------------------- ---------------------------------
Customer Representative Date Exodus Representative Date
(Signature) (Signature)
▇▇▇▇ ▇▇▇▇▇▇▇
--------------------------------- ---------------------------------
Name Name
VP
--------------------------------- ---------------------------------
Title Title
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REGISTRANT INFORMATION
To avoid delay with your connection, please fill out form completely
COMPANY INFORMATION
Company Name: Cyber Source
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Address: 1050 Chestnut # 202
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City: Menlo Park State: CA Zip: 94025
------------------------------------- ------------- ----------
Telephone: ▇▇▇ ▇▇▇ ▇▇▇▇ Fax: ▇▇▇ ▇▇▇▇
--------------------------------- ------------------------------
Contact Name: ▇▇▇▇ ▇▇▇▇▇▇▇ Title: VP
--------------------------------- -------------------------
BILLING INFORMATION
Address:
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City: State: Zip:
------------------------------------- ------------- ----------
Telephone: Fax:
--------------------------------- ------------------------------
Contact Name: ▇▇▇▇▇ ▇▇▇▇▇ Title: Controller
--------------------------------- -------------------------
Purchase Order #: JP 96501 Credit Card #:
------------------------ -------------------------
NETWORK/TECHNICAL INFORMATION
Technical Contract: ▇▇▇▇ ▇▇▇▇▇▇▇ (JP 302) Phone: ▇▇▇-▇▇▇▇
---------------------------------- ------------------
Connection Type: T1/Colocate Point of Presence:
---------------------- ---------------------
Number of Hosts: Current IP Address: 204.69.144
------------ ------------------------------
(If you already have one)
Network Type (Ethernet, Token Ring, arcnet): E
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Network Cabling (Twisted pair, coaxial, thicknet):
-----------------------------
What will your Internet Connection Be used for:
--------------------------------
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Circuit Demarcation Location: St #202
--------------------------------------------------
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*Note - When ordering circuit we need to provide specific circuit termination
paint to the Telco.
DOMAIN NAME REGISTRATION INFORMATION
First Choice Domain Name: ▇▇▇▇▇▇▇▇.▇▇▇ (already regd)
------------------------------------------------------
Second Choice Domain Name:
-----------------------------------------------------
(You must provide an alternate)
Administrative Contact Name:
---------------------------------------------------
Phone: Email Address: JP 302
--------------------------- ------------------------------
*Note - The Interate requires an Email Address
to complete Domain Name Registration.
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[EXODUS LOGO]
PRICE ESTIMATE FOR INTERNET DATA CENTER SERVICES
Customer Name: CyberSource Quote Number CY101M0D2
Original Service Agreement Date: (for renewals only)
---------------------
Request for Service
------------------
Date
Check appropriate box(es):
[ ] New Service
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
Co-Location Fast Ethernet
-------------------------------------------------------------------------------------------------------------
Product Number Description Quantity Startup Monthly
-------------------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb 100Megabit Ethernet Connection 1 $15,000
Dedicated usage based, Includes
10mbps full duplex usage,
additional usage at $1250/mbps**
-------------------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb Back-up 10Megabit Ethernet 1 ($5,000)*
Connection *Note this connection
not to be billed until it is used as a
production connection per
Cybersources*
-------------------------------------------------------------------------------------------------------------
Exo-T1BU Private T1 backup access into 2 Waived Waived
Colocation space (List $1,000)
-------------------------------------------------------------------------------------------------------------
Exo-ColNet-SU Colocation Backbone Setup 10Mpb 1 Waived
(List $1,000)
-------------------------------------------------------------------------------------------------------------
Exo-Cage-78, 7x8 cage 8x19 Cage 1 $7752
(List $13,680)
-------------------------------------------------------------------------------------------------------------
Exo-Cage-R785U 8x19 Cage Setup 1 $2,500
-------------------------------------------------------------------------------------------------------------
EXODUS Total Total includes one 100Megabit $2,500 $22,752
connection
-------------------------------------------------------------------------------------------------------------
EXODUS Total* Total including two connections, $2,500 $27,752
100mbps and Live backup
10Megabit connections*
-------------------------------------------------------------------------------------------------------------
**$1250/mbps ove 10mbps prorated based on 95% Rule explained in contract
QUOTATION INCLUDES:
o SNMP monitoring of the line and report if line is down
o Access to servers from behind a protective zone, and complete Internet
Access, which includes: Mail, FTP, News and Telnet, etc.
REDUNDANT INTERNET CONNECTION
o Exodus has multiple 45 MB ATM (Worldcom) connections into the Internet
Backbone, i.e., MAE EAST, ▇▇▇ ▇▇▇▇, ▇▇▇ LA, PAIX, SprintNAP and Pac ▇▇▇▇ NAP.
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[EXODUS LOGO]
PRICE ESTIMATE FOR INTERNET DATA CENTER SERVICES
Customer Name: CyberSource Quote Number CY101MOD1
Original Service Agreement Date: _____________ (for renewals only)
Request for Service ____________________
Date
Check appropriate box(es):
[ ] New Service
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
CO-LOCATION FAST ETHERNET
--------------------------------------------------------------------------------------------------------
PRODUCT NUMBER DESCRIPTION QUANTITY START UP MONTHLY
--------------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb 10Megabit Ethernet Connection 1 $5,000
Dedicated for Production
--------------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb Back-up 10Megabit Ethernet 1 $(5,000)*
Connection *Note this connection
not to be billed until it is used as a
production connection per
Cybersources' request
--------------------------------------------------------------------------------------------------------
Exo-T1BU Private T1 backup access into 2 Waived Waived
Colocation space (List $1,000)
--------------------------------------------------------------------------------------------------------
Exo-ColNet-SU Colocation Backbone Setup 10Mpb 1 Waived
(List $1,000)
--------------------------------------------------------------------------------------------------------
Exo-Cage-78, 7x8 cage 8x19 Cage 1 $7752
(List $13,680)
--------------------------------------------------------------------------------------------------------
Exo-Cage-R785U 8x19 Cage Setup 1 $2,500
--------------------------------------------------------------------------------------------------------
EXODUS Total Total including one 10Megabit $2,500 $12,752
connection
--------------------------------------------------------------------------------------------------------
EXODUS Total* Total including two 10Megabit $2,500 $17,752
connection
--------------------------------------------------------------------------------------------------------
QUOTATION INCLUDES:
o SNMP monitoring of the line and report if line is down
o Access to servers from behind a protective zone, and complete Internet
Access, which includes: Mail, FTP, News and Telnet, etc.
REDUNDANT INTERNET CONNECTION
o Exodus has multiple 45 MB ATM (Worldcom) connections into the Internet
Backbone, i.e. MAE EAST, ▇▇▇ ▇▇▇▇, ▇▇▇ LA, PAIX, SprintNAP and Pac ▇▇▇▇
NAP.
FACILITY SERVICES
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[EXODUS LOGO]
EXODUS COMMUNICATIONS, INC.
Internet Services And Products Agreement
Addendum No. ____
Customer Name: CyberSource
------------------------------
Original Service Agreement Date:
------------
Effective Date of Change: 7/7
-------------------
Check appropriate box(es):
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
Description: Cancel All Old Access Cards. Issue 4 new ones
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Three of the old one's were lost.
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Exodus and Customer agree that his Addendum shall constitute a Service
Agreement incorporating the term described above, subject to the terms and
conditions of this addendum and that certain Service Agreement referenced above
and any prior addenda thereto. The terms and conditions of said Service
Agreement and any prior addendum are hereby incorporated by reference and made
a part thereof to the same extent as if such terms and conditions were set
forth in full herein. To the extent that any terms and conditions in this
Addendum conflict with the terms and conditions in the Service Agreement or
prior addendum thereto, the terms and conditions, herein will supersede any
conflicting prior terms and conditions.
CUSTOMER EXODUS COMMUNICATIONS, INC.
By: By: [SIG]
------------------------- ----------------------------
Title: Title: Project Manager
---------------------- -------------------------
Date: Date: 7/7/97
------------------------ --------------------------
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[EXODUS LOGO]
EXODUS COMMUNICATIONS, INC.
Internet Services And Products Agreement
Addendum No. ____
Customer Name: CyberSource
------------------------------
Original Service Agreement Date:
------------
Effective Date of Change: August 27, 1997
-------------------
Check appropriate box(es):
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[ ] Modification of Existing Service(s)
[ ] Other
Description: Upgrade Network Connection from 10 mbps dedicated to 100 mbps usage
-----------------------------------------------------------------
based with 10 mbps full duplex CIR additional usage $1,250/mbps
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over 10 mbps. Current connection cost $5,000/mo. New Connection
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cost $15,000/mo. Net Additional Monthly $10,000/mo.
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-----------------------------------------------------------------
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Exodus and Customer agree that his Addendum shall constitute a Service
Agreement incorporating the term described above, subject to the terms and
conditions of this addendum and that certain Service Agreement referenced above
and any prior addenda thereto. The terms and conditions of said Service
Agreement and any prior addendum are hereby incorporated by reference and made
a part thereof to the same extent as if such terms and conditions were set
forth in full herein. To the extent that any terms and conditions in this
Addendum conflict with the terms and conditions in the Service Agreement or
prior addendum thereto, the terms and conditions, herein will supersede any
conflicting prior terms and conditions.
CUSTOMER EXODUS COMMUNICATIONS, INC.
By: [SIG] By:
------------------------- ----------------------------
Title: CTO Title:
---------------------- -------------------------
Date: 8/14/97 Date:
------------------------ --------------------------
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Quotation/Review and Order Deviation Sheet
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Company Name: CyberSource Account Status:
--------------------------------------------------------------------------------
PRICING DEVIATION
--------------------------------------------------------------------------------
Product Number List Actual Delta %
--------------------------------------------------------------------------------
Installation $1500/mbps $1250/mbps $250 18%
Usage ------------------------------------------------------------
Exo-Fast-VU50 Monthly $ - $ - $ -
--------------------------------------------------------------------------------
Product Number List Actual Delta %
Installation $ - $ - $ -
------------------------------------------------------------
Monthly $ - $ - $ -
--------------------------------------------------------------------------------
Reason for Deviation:
Needed to be more competitive on the based pricing. Customers has also
experienced some problems.
--------------------------------------------------------------------------------
-------------------------------------------
▇▇▇ ▇▇▇▇▇▇▇▇
Signature Required:
Product Deviation
----------------------------
Product Number
--------------------------------------------------------------------------------
Deviation Description:
--------------------------------------------------------------------------------
Reason for Deviation:
--------------------------------------------------------------------------------
----------------------------------------------
Product Marketing Manager
Signature Required:
Customization/Expedition
------------------------
Product Number
--------------------------------------------------------------------------------
Customization Description/Expedition Date:
--------------------------------------------------------------------------------
Reason for Customization/Expedition:
--------------------------------------------------------------------------------
----------------------------------------------
Director of Operations
Signature Required:
CONTRACT MODIFICATION
---------------------
Product Number
---------------------------------------
Section of Contract to be Modified:
--------------------------------------------------------------------------------
Reason for Modification:
--------------------------------------------------------------------------------
-----------------------------------------------
▇▇▇▇ ▇▇▇▇▇▇
Signature Required:
--------------------------------------------------------------------------------
Reviewed by:
-------------------------------- ------------------------------
▇▇▇▇ ▇▇▇▇▇▇▇▇ Sales Engineer
9
[EXODUS LOGO]
PRICE ESTIMATE FOR INTERNET DATA CENTER SERVICES
Customer Name: CyberSource Quote Number CY101MOD
Original Service Agreement Date: __________ (for renewals only)
Request for Service _______________
Date
Check appropriate box(es):
[ ] New Service
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
Co-Location Fast Ethernet
-----------------------------------------------------------------------------------------------------
Product Number Description Quantity Start up Monthly
-----------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb 10 Megabit Ethernet Connection 2 $10,000
Dedicated
-----------------------------------------------------------------------------------------------------
Exo-TIBU Private TI backup access into 2 Waived Waived
Colocation space (List $1,000)
-----------------------------------------------------------------------------------------------------
Exo-ColNet-SU Colocation Backbone Setup 10Mpb 1 Waived
(List $1,000)
-----------------------------------------------------------------------------------------------------
Exo-Cage-78, 7x8 cage 10x7 1 $3,575
(List $6,300)
-----------------------------------------------------------------------------------------------------
Exo-Cage-R785U 10x7 Cage Setup 1 $2,500
-----------------------------------------------------------------------------------------------------
EXODUS Total $2,500 $13,575
-----------------------------------------------------------------------------------------------------
QUOTATION INCLUDES:
o SNMP monitoring of the line and report if line is down
o Access to servers from behind a protective zone, and complete Internet
Access, which includes: Mail, FTP, News and Telnet, etc.
REDUNDANT INTERNET CONNECTION
O Exodus has multiple 45 MB ATM (Worldcom) connections into the Internet
Backbone, i.e. MAE EAST, ▇▇▇ ▇▇▇▇ CIX, and Pac ▇▇▇▇ NAP.
FACILITY SERVICES
o 100 Mbps Dedicated Port Access to a 7' x 8' Cage
o Full Video Surveillance with 24x7 monitoring and secure entry
o (FM200) Fire Suppression system
10
o Air Conditioned room with raised floor included.
o 24x7 Line conditioned Guaranteed Power Source backed by UPS and diesel
generator.
o 24x7 Card Key Access for all assigned (company) employees.
o Exodus will provide Secure Card Key access to staff. The deposit cost per
card key will be $100.00 (3 cards).
o Short, but commercially accepted lead time for installation of new
connections included.
SUPPORT REQUIREMENTS
o Pro-Active reaction to connectivity problems of the INTERNET lines.
o Guaranteed response time to emergency problems within 1 hour.
o Trouble tickets will be handled and escalated up the channels accordingly.
o Clients will be notified via email and/or pager within 15 minutes.
CUSTOMER
By: /s/ ▇▇▇▇ ▇▇▇▇▇▇▇, CTO Date: 3/28/97
------------------------------ ---------------------
EXODUS COMMUNICATIONS, INC.
By: Date:
------------------------------ ---------------------
By: Date:
------------------------------ ---------------------
By: Date:
------------------------------ ---------------------
11
[EXODUS LOGO]
PRICE ESTIMATE FOR INTERNET DATA CENTER SERVICES
Customer Name: CyberSource Quote Number CY101MOD1
Original Service Agreement Date: __________ (for renewals only)
Request for Service ___________
Date
Check appropriate box(es):
[ ] New Service
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
Co-Location Fast Ethernet
--------------------------------------------------------------------------------------------------------
Product Number Description Quantity Start up Monthly
--------------------------------------------------------------------------------------------------------
Exo-ColNet-10Mb 10Megabit Ethernet Connection 1 $ 5,000
Dedicated for Production
--------------------------------------------------------------------------------------------------------
Exo-Colnet-10Mb Back-up 10Megabit Ethernet 1 $ (5,000)*
Connection *Note this connection
not to be billed until it is used
as a production connection per
CyberSource's request
--------------------------------------------------------------------------------------------------------
Exo-TIBU Private TI backup accept into 2 Waived Waived
Colocation space (List $1,000)
--------------------------------------------------------------------------------------------------------
Exo-Colnet-SU Colocation Backbone Setup 10Mb 1 Waived
(List $1,000)
--------------------------------------------------------------------------------------------------------
Exo-Cage-78, 7x2 cage 9x19 Cage $ 7,752
(List $13,680)
--------------------------------------------------------------------------------------------------------
Exo-Cage-R785U 8x19 Cage Setup 1 $2,500
--------------------------------------------------------------------------------------------------------
EXODUS Total Total including one 10Megabit $2,500 $12,752
connection
--------------------------------------------------------------------------------------------------------
EXODUS Total* Total including two 10Megabit $2,500 $17,752
connections
--------------------------------------------------------------------------------------------------------
QUOTATION INCLUDES:
- SNMP monitoring of the line and report if line is down
- Access to servers from behind a protective zone, and complete Internet
Access, which includes: Mail, FTP, News and Telnet, etc.
REDUNDANT INTERNET CONNECTION
- Exodus has multiple 45 MB ATM(Worldcom connections into the Internet
Backbone, i.e., MAE EAST, ▇▇▇ ▇▇▇▇, ▇▇▇ LA, PAIX, SprintNap and PacBell NAP.
FACILITY SERVICES
12
o Dual 10 Mbps Dedicated Port Access to a 7' x ?' Cage
o Full Video Surveillance with 24x7 monitoring and secure entry.
o (FM200) Fire Suppression system
o Air Conditioned room with raised floor included.
o 24x7 Line conditioned Guaranteed Power Source backed by UPS and diesel
generator
o 24x7 Card Key Access for all assigned (company) employees
o Exodus will provide Secure Card Key access to staff. The deposit cost per
card key will be $100.00 (3 Cards)
o Short, but commercially accepted lead time for installment of new
connections included.
SUPPORT REQUIREMENTS
o Pro-Active reaction to connectivity problems of the INTERNET lines
o Guaranteed response time to emergency problems within 1 hour
o Trouble tickets will be handled and escalated to the channels accordingly.
o Clients will be notified via email and/or pager within 15 minutes.
CUSTOMER
By: [SIG] Date: 4/30/97
-------------------------- ------------------------------
EXODUS COMMUNICATIONS, INC.
By: Date:
-------------------------- ------------------------------
By: Date:
-------------------------- ------------------------------
By: Date:
-------------------------- ------------------------------
13
[EXODUS LOGO]
EXODUS COMMUNICATIONS, INC.
Internet Services And Products Agreement
Addendum No. ____
Customer Name: CyberSource
------------------------------
Original Service Agreement Date:
------------
Effective Date of Change: 4/24/97
-------------------
Check appropriate box(es):
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ] Other
Description: (1) Additional 82 square feet of cage space at 54 square foot
Total $4,182.000
-----------------------------------------------------------------
(2) Delay install of 2nd 10 mbps connection until further notice
-----------------------------------------------------------------
-----------------------------------------------------------------
-----------------------------------------------------------------
Exodus and Customer agree that his Addendum shall constitute a Service
Agreement incorporating the term described above, subject to the terms and
conditions of this addendum and that certain Service Agreement referenced above
and any prior addenda thereto. The terms and conditions of said Service
Agreement and any prior addendum are hereby incorporated by reference and made
a part thereof to the same extent as if such terms and conditions were set
forth in full herein. To the extent that any terms and conditions in this
Addendum conflict with the terms and conditions in the Service Agreement or
prior addendum thereto, the terms and conditions, herein will supersede any
conflicting prior terms and conditions.
CUSTOMER EXODUS COMMUNICATIONS, INC.
By: [SIG] By: [SIG]
---------------------------- ----------------------------
Title: Director of Operations Title:
------------------------- -------------------------
Date: 4/30/97 Date:
--------------------------- --------------------------
14
QUOTATION/REVIEW AND ORDER DEVIATION SHEET
-------------------------------------------------------------------------------------------------------------
Company Name: Account Status:
-------------------------------------------------------------------------------------------------------------
PRICING DEVIATION
-------------------------------------------------------------------------------------------------------------
Product Number List Actual Delta %
-------------------------------------------------------------------------------------------------------------
10x7 Cage Installation $2,500 $2,500 $ 0 --
Monthly $6,300 $3,575 $2,725
-------------------------------------------------------------------------------------------------------------
Product Number List Actual Delta %
-------------------------------------------------------------------------------------------------------------
Installation $ $ $
Monthly $ $ $
-------------------------------------------------------------------------------------------------------------
Reason for Deviation:
Prior contract price
-------------------------------------------------------------------------------------------------------------
/s/ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇
--------------------------------------
Signature Required: ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇
PRODUCT DEVIATION
-------------------------------
Product Number
-------------------------------------------------------------------------------------------------------------
Deviation Description:
-------------------------------------------------------------------------------------------------------------
Reason for Deviation:
-------------------------------------------------------------------------------------------------------------
--------------------------------------
Signature Required: Product Marketing Manager
CUSTOMIZATION/EXPEDITION
-------------------------------
Product Number
-------------------------------------------------------------------------------------------------------------
Customization Description/Expedition Date:
-------------------------------------------------------------------------------------------------------------
Reason for Customization/Expedition:
-------------------------------------------------------------------------------------------------------------
--------------------------------------
Signature Required: Director of Operations
CONTRACT MODIFICATION
-------------------------------
Product Number
------------------------------------------
Sections of Contract to be Modified:
-------------------------------------------------------------------------------------------------------------
Reason for Modification:
-------------------------------------------------------------------------------------------------------------
--------------------------------------
Signature Required: ▇▇▇▇ ▇▇▇▇▇▇
-------------------------------------------------------------------------------------------------------------
Reviewed by:
/s/ ▇▇▇▇ ▇▇▇▇▇▇▇▇ 3/29/97
----------------------------- -----------------------------------
▇▇▇▇ ▇▇▇▇▇▇▇▇ Sales Engineer
-------------------------------------------------------------------------------------------------------------
15
[EXODUS LOGO]
EXODUS COMMUNICATIONS, INC.
INTERNET SERVICES AND PRODUCTS AGREEMENT
ADDENDUM NO. 1
Customer Name: CyberSource
----------------------
Original Service Agreement Date:
-------------
Effective Date of Change: Order date 3/28/97
--------------------------
Install date T.B.D.
Check appropriate box(es):
[ ] Annual Renewal
[ ] Additional Service(s)/Product(s)
[X] Modification of Existing Service(s)
[ ]
Description: Reference Quotation CY101MOD
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--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Exodus and Customer agree that his Addendum shall constitute a Service
Agreement incorporating the term described above, subject to the terms and
conditions of this addendum and that certain Service Agreement referenced above
and any prior addenda thereto. The terms and conditions of said Service
Agreement and any prior addendum are hereby incorporated by reference and made
a part thereof to the same extent as if such terms and conditions were set
forth in full herein. To the extent that any terms and conditions in this
Addendum conflict with the terms and conditions in the Service Agreement or
prior addendum thereto, the terms and conditions, herein will supersede any
conflicting prior terms and conditions.
CUSTOMER EXODUS COMMUNICATIONS, INC.
BY: SIGNATURE ON QUOTATION BY: [SIG]
--------------------------------- ------------------------------------
TITLE: 3/28/97 CTO TITLE:
------------------------------- ---------------------------------
DATE: 3/28/97 DATE:
-------------------------------- ----------------------------------