SHARED SERVICES AGREEMENT
-------------------------
THIS SHARED SERVICES AGREEMENT (the "Services Agreement") is entered
into as of April 7, 2000, by and between Teamstaff, Inc., a New Jersey
corporation ("Client"), and Outsource International, Inc., a Florida corporation
("OSI").
WHEREAS, Client and Outsource have entered into an Asset Purchase
Agreement of even date herewith ("Asset Purchase Agreement") which, among other
things, provides for the purchase by Client of certain assets of the
Professional Employer Organization ("PEO") business of Outsource operated under
the tradename "Synadyne" upon the terms and conditions contained therein,
WHEREAS, Client desires, and OSI has agreed to provide, certain
back-office and client servicing services to Client for an interim period
beginning on the date hereof as a result of the purchase by Client of certain
assets of the Synadyne PEO business; and
WHEREAS, Client and OSI desire to set forth herein the terms under
which the services will be provided.
NOW, THEREFORE, in consideration of the foregoing recitals, the mutual
promises set forth below and other good and valuable consideration, the receipt
and legal sufficiency of which are hereby acknowledged, the parties hereto agree
as follows:
1 DEFINITIONS
1.1 All terms not otherwise defined herein shall have the meanings ascribed to
such terms in the Asset Purchase Agreement
2 SERVICES
2.1 Nature of Services. It is the intention of the parties hereto that OSI shall
provide, to and on behalf of Client during the term hereof, those services
listed in Exhibit A, attached hereto, with respect to the Acquired Assets, which
services were rendered by OSI prior to the Closing Date (the "Services"). OSI
agrees during the term of this Agreement to provide the Services in accordance
with the standard of performance set forth in Section 1.3 below. Any services
not specifically described in Exhibit "A" are not included in the definition of
"Services", including, but not limited to OSI computer repair and maintenance,
workers compensation services, unemployment services, legal services, executive
services, and others. OSI acknowledges that Client may request, in writing, from
time to time, that OSI provide other services that may be desired by Client to
operate the Acquired Assets, so long as OSI provided such other services to the
Acquired Assets prior to the date hereof. Any such additional services shall be
performed at a cost that is mutually agreed upon by Client and OSI. In the event
that following the Closing Date, a service not otherwise set forth on Exhibit A
is deemed necessary by Client and was performed by OSI prior to the Closing
Date, then Exhibit A shall be mutually amended to include such services so long
as both parties agree on the costs to be incurred by Client for such services,
and so long as the resources exist at OSI to provide such services after the
closing date.
2.2 Standard of Performance. OSI will devote commercially reasonable efforts to
deliver the same standard of performance as OSI delivered in connection with its
operation of the Acquired Assets. Client may, from time to time, evaluate and
review OSI's performance hereunder, and OSI will cooperate in any such
evaluation and review. In all matters relating to the performance of this
Services Agreement, OSI and Client shall comply with all applicable federal,
state, and local laws, rules, and regulations.
2.3 Scope of Services. During the term hereof, OSI shall devote such resources
as are necessary for the delivery of the Services, in accordance with the
standard of performance set forth in Section 2.2 above.
2.4 Insurance Coverage. OSI shall maintain appropriate insurance coverage for
the Services being provided during the duration of this Agreement, in accordance
with the standards of performance set forth in Section 2.2 above.
2.5 Qualifications. All persons assigned to perform the Services shall have
adequate education, experience, training, skills, expertise and knowledge
relating to the Services being performed by them. Notwithstanding any other
provision within this Agreement, employee assignments shall be made to assure
consistent and continued delivery of Services and to ensure prompt availability
and accessibility of individual OSI personnel in accordance with the standard of
performance set forth in Section 2.2 above.
2.6 Required Personnel. OSI shall designate at least one employee, who shall be
satisfactory to Client, who shall be the primary contact with respect to the
Services. Such designee shall be responsible for ensuring that Client's requests
and the Services are available to Client in accordance with Exhibit A. In
addition, such designee shall coordinate with Client to ensure that Client has
access, as defined herein, to all computer systems, software and hardware that
are required in connection with the delivery of the Services.
3 COMPENSATION
3.1 Fees and Expenses. For and in consideration of the Services to be provided
by OSI, and subject to the limitations set forth below, Client shall pay to OSI
the fees and costs described in Exhibit A attached hereto and described in
further detail in Exhibit B attached hereto. In addition to the fees and costs
described in Exhibit A (a) Client shall reimburse OSI (subject to Client's prior
consent if an individual expense is expected to exceed $2,000.00) for all
out-of-pocket costs reasonably and directly incurred by OSI to third parties
(other than Affiliates of OSI) as a result of the performance of the Services in
the ordinary course of business; (b) Client will reimburse OSI for all telephone
and data charges, at cost related to its operating system, incurred by OSI on
behalf of Client resulting from Client's use of the OSI/Synadyne system; and (c)
Client will reimburse OSI for its services in exporting and transitioning
Client' data to its operating system(s) at a cost to be mutually determined as
such services are more particularly determined, depending on the individual
performing the services on behalf of OSI. If non-OSI resources are used, the
vendor rate and costs will be passed directly to Client, at no profit to OSI.
After the Closing, OSI and Client will meet and agree on a scope of work, a cost
estimate and the timing of performance of the work.
-2-
3.2 Payment Procedures. Throughout the term of this Agreement, OSI may submit
one or more requests for payment hereunder to Client. All such requests shall be
accompanied by a detailed itemization of all amounts for which OSI requests
payment and such other detail as Client may reasonably request. Client shall
make payments for out of pocket expenses references in 3.1 above within thirty
(30) days of receiving OSI's request for payment and all required accompanying
documentation; and within fifteen days (15) for Services.
3.3 Taxes. Neither federal, state, nor local income or payroll tax of any kind
shall be withheld or paid by Client on behalf of OSI, and OSI agrees to be
responsible for all taxes and similar payments arising out of its activities
contemplated by this Agreement, including, without limitation, federal, state,
and local income tax, social security tax, self-employment tax, unemployment
insurance tax, and all other taxes, fees, and withholdings. OSI agrees to
indemnify and hold harmless Client from and against any liability, obligation,
claim, cause of action, damage, interest, penalty, cost, or expense (including
attorneys' fees) Client may incur as a result of any taxes, fees, penalties, or
interest assessed against Client relating to payments to OSI hereunder.
4 TERM AND TERMINATION
4.1 Term. The term of this Agreement shall commence on the Closing Date and
terminate on July 31, 2000 (the "Termination Date"), unless sooner terminated
pursuant to the provisions hereof. The right to terminate this Agreement is
separate from the right of Client to terminate the Services pursuant to Section
5.3 hereof; provided, however, that OSI shall not be required to perform any of
the Services beyond the Termination Date.
5 Termination.
5.1 Termination of Agreement by OSI. OSI may terminate this Agreement prior to
July 31, 2000 based on failure to pay an invoice for services rendered. OSI
shall provide fifteen (15) days prior written notice of the effective date of
any such termination. Client may avoid a termination for failure to pay by
paying all amounts due and owing less any amounts in contention, within that
fifteen (15) day notice period.
5.2 Termination of Agreement by Client. Client may terminate this Agreement upon
fifteen (15) days prior written notice to OSI. In addition, in the event that
OSI files for bankruptcy protection or becomes subject to an involuntary
bankruptcy proceeding, this Agreement may be terminated immediately by Client
upon delivery of written notice to OSI. In the event that, as a result of its
financial condition, OSI fails to materially perform the Services hereunder,
Client may immediately terminate this Agreement upon one (1) day's written
notice.
5.3 Termination of Service(s). Client may terminate one or more of the services
provided herein at any time. To the extent a Service is terminated, the terms of
this Agreement shall no longer be applicable with regard to such Service.
Notwithstanding any other provision hereof, Client shall provide fifteen (15)
days' prior written notice to OSI if at any time it wishes to terminate any of
the individual Services. An adjustment in fees shall be agreed upon by the
parties to reflect any reduction in Services. Any such reduction shall be based
on the detailed cost information contained in Exhibit B attached hereto.
-3-
5.4 Cooperation. Upon receiving notice of the termination of this Agreement or
any Service hereunder, OSI shall cooperate with Client in terminating the
relevant Services. Any costs associated with such transition that are incurred
by OSI, including training expense, shall be the sole responsibility of Client.
6 INDEMNIFICATION
6.1 Indemnification by OSI. OSI shall indemnify, defend and hold harmless
Client, and its directors, officers, employees, and agents from and against any
and all losses, claims, actions, damages, liabilities, costs and expenses
(including reasonable attorneys' fees and court costs) relating to or arising
from or in connection with any act or omission constituting gross negligence or
intentional misconduct by OSI or its agents, employees, representatives or
contractors under this Agreement. OSI shall not be liable for consequential,
special or punitive damages under this indemnification; provided, however, that
in the event it is established in a final, non-appealable judgment that OSI
committed intentional misconduct in the performance of services required
hereunder, then Client shall be entitled to seek consequential damages.
6.2 Indemnification by Client. Client shall indemnify, defend and hold harmless
OSI, and its directors, officers, employees and agents from and against any and
all losses, claims, actions, damages, liabilities, costs and expenses (including
reasonable attorneys' fees and court costs) relating to or arising from or in
connection with any act or omission constituting gross negligence or intentional
misconduct by Client or its agents, employees, representatives or contractors
(other than OSI) under this Agreement. Client shall not be liable for
consequential, special or punitive damages under this indemnification; provided,
however, that in the event it is established in a final, non-appealable judgment
that Client committed intentional misconduct in the performance of services
required hereunder, then OSI shall be entitled to seek consequential damages.
6.3. Procedure. The procedure for seeking indemnification under this Agreement
shall be governed by and implemented in accordance with Sections 8.1, 8.2 and
8.5 of the Purchase Agreement.
7 MISCELLANEOUS
7.1 Non-Waiver. No failure of any party to exercise any power or right under
this Agreement or to insist on compliance with any obligation under this
Agreement, and no custom or practice of any other party that varies from the
terms of this Agreement, shall waive the right of the first party to demand full
compliance with this Agreement.
7.2 Severability. In the event any court holds one or more clauses of this
Agreement void or unenforceable, OSI and Client shall treat that clause or those
clauses as separate and shall treat the remainder of this Agreement as valid and
in full force and effect. The terms of this Agreement shall be equitably
adjusted to compensate the appropriate party for any consideration lost because
of the elimination of such clause or clauses. Should any term of this Agreement
be considered void or inconsistent with Florida law, then such term shall be
void and any
-4-
inconsistency shall be construed and governed by Florida law to the extent the
term is void or inconsistent.
7.3 Governing Law. This Agreement shall be interpreted in accordance with the
laws of Florida applicable to contracts made and performed (or as if they were
made and performed) entirely in Florida.
7.4 Entire Agreement. This Agreement and the Purchase Agreement constitute the
entire agreement of the parties regarding the subject matter hereof, is a
complete, exclusive statement thereof, and supersedes any and all prior or
contemporary agreements and understandings.
7.5 Notice. Any notice or other communication required to be given pursuant to
this Services Agreement shall be deemed duly given if delivered personally or by
overnight delivery service or marked by certified or registered mail, return
receipt requested and postage prepaid, or sent by facsimile addressed to the
relevant party at its address and facsimile number as follows:
--------------------------------------------------------------------------------
To the Buyer To the Seller
--------------------------------------------------------------------------------
▇▇. ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇ ▇▇. ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇
Senior V.P. & COO Chief Financial Officer
TeamStaff, Inc. Outsource International, Inc.
▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇. ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇
▇▇▇▇▇, ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇ ▇▇▇▇▇
Facsimile: (▇▇▇) ▇▇▇-▇▇▇▇ Facsimile: (▇▇▇) ▇▇▇-▇▇▇▇
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
With a copy to: With a copy to:
--------------------------------------------------------------------------------
▇▇. ▇▇▇▇▇ ▇▇▇▇▇▇▇▇, Esq. ▇▇▇▇ ▇. ▇▇▇▇▇▇, Esq.
Akerman, Senterfitt & Edison, P.A.
▇▇▇▇▇▇▇▇▇ & ▇▇▇▇▇▇▇ LLP ▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇
▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇▇ ▇▇▇
▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇
Facsimile: (▇▇▇) ▇▇▇-▇▇▇▇ Facsimile: (▇▇▇) ▇▇▇-▇▇▇▇
--------------------------------------------------------------------------------
or to such other address or facsimile number as any party may provide to the
other party in writing. All such notices and other communications shall be
effective on the date of delivery, mailing, or facsimile transmission, as the
case may be.
7.6 Amendment. No modifications of this Agreement shall be valid unless
made in writing and signed by each of the parties hereto.
7.7 Assignment. Neither party shall assign, in whole or in part, any of
its rights, obligations or benefits under this Agreement without the prior
written consent of the other party, which consent shall not be unreasonably
withheld.
-5-
7.8 Survival. The provisions of Section 5 and Section 6 of this
Agreement shall survive the expiration or termination of this Agreement, and
shall be enforceable thereafter to the full extent permitted by law.
IN WITNESS WHEREOF, the parties hereto have executed this Services
Agreement as of the day and year first above written.
OUTSOURCE INTERNATIONAL, INC.
By: /s/ ▇▇▇ ▇. ▇▇▇▇▇▇▇▇
-----------------------------------
Name: ▇▇▇ ▇. ▇▇▇▇▇▇▇▇
Title: Vice President and Treasurer
________________, INC.
By: /s/ ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇
-----------------------------------
Name: ▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇
--------------------------------
Title: President & CEO
--------------------------------
-6-
EXHIBIT A TO SHARED SERVICES AGREEMENT
DESCRIPTION OF SERVICES
Outsource will provide only the following Services to the Client as described in
greater detail below. Any service not specified is excluded:
o As discussed more fully herein, certain accounting support services
including: billing reconciliation and posting; cash receipt application;
and accounts receivable and GL maintenance (Client is responsible for
actual account receivable collection activity).
o Use of the ▇▇▇▇▇▇▇ system and all other software licenses as specified to
provide continued PEO services to clients. Although the term of the Shared
Services Agreement is only 120 days, OSI will keep all core MIS systems and
services operating for 180 days following the closing. So long as OSI
continues to provide the Synadyne Technology Hosting Services referenced
herein for such 180 day period, then Client will continue to pay the
associated monthly charge for such services. In the event that OSI, as a
result of bankruptcy or insolvency, is unable to provide such core MIS
systems and services, OSI or any successor or assignee, to the extent
permitted by law, shall allow Client complete access to such systems in
order for Client to conduct its business and service accounts.
o Information Services-use of specified technology infrastructure as
described herein.
o Outsource will not provide any of the following Services to the Client:
o Executive
o Legal Services
o Credit-will not determine business to accept or reject or determine
pricing thereof.
o Unemployment
o Select treasury or cash management services
o Accounts payable (except to provide pre-paids and cut over issues,
reconciliations and ▇▇▇▇ backs)
o Training services
o Human Resource Services
o Benefits Administration
o Payroll and client service team administration and resolution of
issues with clients
o Risk Management
o Information Services, except technology infrastructure specifically as
defined and detailed below
-7-
Accounting and Finance
----------------------
To be provided at a cost of $ 22,004.64 PER MONTH
1. All Services specified above will be delivered in the same manner as
previously furnished to Synadyne during the period preceding the sale, and
consistent with past practices and at the same or similar level of support.
2. OSI will not be responsible for the accuracy or timeliness of the entry of
data into the ▇▇▇▇▇▇▇ system or any other system by Client and their
employees. If inaccurate or untimely information is processed, OSI is not
responsible for any such errors or the subsequent impact to Client's
business created by such errors and omissions.
3. If any of the systems experience operating difficulties, OSI will use best
efforts to remedy such operating issues. Client agrees that OSI shall not
have any liability for such operating difficulties, or their impact on the
Client or Services provided above, unless due to OSI's gross negligence.
Notwithstanding anything contained in the Shared Services Agreement to
which this Exhibit A is attached, Client acknowledges that OSI has made no
representations, warranties or covenants of any kind, express or implied,
as to the design, condition or performance of any of the systems utilized
by the Client, their merchantability or fitness for a particular purpose.
3.a OSI will provide a weekly written report describing any and all system
or facility level changes that are planned for the period ending July
31, 2000 that will impact the Acquired Assets. Client will notify OSI
in advance of any changes that it intends to make with respect to the
Acquired Assets.
3.b OSI will provide a weekly written (email) summary of all planned MIS
changes that will impact the Acquired Assets.
4. OSI is not responsible for funding Client's payroll accounts or payroll tax
deposits, nor responsible for any operating deficiencies created by
Client's failure to adequately or timely fund such accounts. Client will
provide payroll and depository account information to OSI no later than
three (3) days before Effective Date, in order that the ▇▇▇▇▇▇▇ software
may be updated no later than three (3) days after the closing date with
Client banking data.
All billing activity related to Client's accounts generated by the ▇▇▇▇▇▇▇
software will be reconciled and posted to the Masterpack AR subsidiary
ledger in a separate "company" from the OSI AR detail activity. There is a
36-hour lag for activity to be posted in Masterpack (i.e. items invoiced in
▇▇▇▇▇▇▇ on Monday will show posted to the Masterpack AR by Wednesday in the
AM). The invoice file (electronic "Merged Credit File") shall be matched
against the ▇▇▇▇▇▇▇ detail prior to posting. Cash receipts of all types
(ACH, wire, credit card and checks) will be posted by OSI to the Client AR
subsidiary ledger in Masterpack as each deposit is reconciled by OSI,
provided necessary information is received from Client. Client
-8-
will provide a separate lockbox or other depository account wherein all
customer payments shall be deposited. Client will provide detail receipt
activity and/or provide OSI Cash Management personnel with access to
depository transaction detail on a daily basis so cash receipts may be
posted timely. Subsequent to successful posting of cash receipts via the
electronic cash receipt process, cash belonging to Client but received by
OSI in its lockbox account will be electronically transferred to Client
daily via ACH.
6. OSI currently receives electronic data from its banks and their lock boxes
to allow OSI to electronically post collections activity to the accounts
receivable reports. Client must provide OSI, at its option, with daily
electronic data files including collection activity and information from,
but not limited to, its lock boxes, offices or any other collection sites
for accounts receivable to allow OSI to apply cash receipts on a timely
basis.
7. OSI will provide initial accounting closing services to Client. Client GL
activity will be agreed and balanced to subsidiary ledger detail on a
monthly basis, consistent with past practices of OSI. All reconciliation
detail will be provided to Client on a monthly basis, consistent with past
practices of OSI. OSI will electronically transmit the GL data to Client on
a monthly basis, consistent with past practices of OSI. The client will be
able to access their daily data via the client profitability report
available in the ▇▇▇▇▇▇▇ system. All adjustments and true-ups will be
performed by Client in its GL. No adjustments or true-ups will be performed
by OSI for Client activity although OSI will advise Client upon request. GL
accounts that will be maintained include but are not limited to Revenue,
Trade Payroll, Payroll Taxes, Trade Benefits, and other Trade Cost of
Revenue.
8. OSI will provide a daily electronic aging report with respect to the
Clients' account receivables for the Client consistent with past practices
of OSI. Client will be provided with inquiry only access to all client's
customer files in Masterpack at all times.
9. OSI will provide reasonable and necessary information relating to payroll,
accounts receivable and billing consistent with its past practices in
preparing its own financial statements to enable Client to prepare its own
financial statements.
10. Client is responsible for providing and paying for all operating stock
supplies required for OSI to provide the above Services, including but not
limited to: check stock, invoice stock, envelopes, necessary to provide the
Services specified above. OSI will work with Client to provide reasonable
access to OSI's vendors who supply such supplies, and allow Client to, at
their sole cost and expense, to modify such supplies as to (but not limited
to) the company name and affiliation, addresses, if appropriate, and return
addressees and lock box remittance directions, and to purchase such
necessary supplies in the quantities determined by Client, thereby allowing
OSI to provide such Service to Client for the Client's offices. Client can
make changes to forms and supplies, but only to the extent that the ▇▇▇▇▇▇▇
system, the payroll and billing system will function as presently
configured without any system modifications.
-9-
11. Client acknowledges that the frame relay connection to UNIX host is
provided by MCI. OSI specifically disclaims any liability or responsibility
for any business interruption whatsoever caused by or related to MCI or any
other telecommunications provider, or its inability to provide the required
service. OSI will provide vendor names, phone numbers, and escalation
procedures for handling all MIS and building level services during the term
of the agreement.
12. The OSI designee who serves as its primary contact with Client regarding
technology shall be available to Client on a priority basis. Such designee
shall coordinate with Client in order to ensure that Client is able to
obtain all necessary services to service its customer accounts during
normal business hours of operation, and via pager on weekends and nights.
13. OSI will assist, with best efforts, in training Client's A/R clerk in the
process OSI's accounts receivable process consistent with past practices of
OSI.
-10-
Synadyne Technology Hosting Services
------------------------------------
To be provided at a cost of $ 13,207.00 PER MONTH
Plus a one-time charge to be paid by Client for the Unidata usage permit
estimated to be $24,125
OSI will provide "hosting services" for Synadyne's information
technology infrastructure during the Transition Period as described herein.
These hosting services will consist of providing and maintaining the following
Processing Hardware and Operational Software, plus the Services listed. Client
will be responsible for all direct costs associated with phone, line and data
charges, plus other non-itemized functions and expenses.
During the relocation of OSI's headquarter's building, OSI will manage the
physical relocation of the Processing Hardware, Operational Software and all of
Synadyne's PC, Printers and other support technology to the new facility. The
relocation will be performed over a designated weekend beginning no earlier then
noon on the _____________before the move date. OSI will use all commercially
reasonable efforts to provide that Client will have full operational access to
its information technology infrastructure no later the noon on the Monday
immediately following the move. Notwithstanding any other statement or
limitation on liability provided for in this shared service agreement, OSI shall
be liable for damages (defined only as the inability to process payroll) equal
to $5,000 per day in the event that Client's operations are disrupted as a
result of OSI's relocation.
Schedule of Service Availability
All Processing Hardware, Operational Software, and network facilities necessary
for the operation of the business are expected to be available for use on a 24
hour by 7 day basis inclusive of holidays with the exception of routine
maintenance and data back-up requirements. OSI is not authorized to shut down
(excluding emergency shutdown situations) any systems without explicit prior
approval from the Client.
Physical Access to Data Center
Client IT personnel shall have authorized access to all Processing Hardware,
Operational Software, and network facilities located in the OSI data center
solely for the purposes of inspecting such systems required for operating the
PEO business, and only in the presence of an OSI representative. Client will
provide advanced notice of such requirements to the appropriate OSI data center
personnel prior to access. Client will not conduct any activities which are
intrusive or invasive to the Processing Hardware, Operational Software, and
network facilities located in the OSI data center.
-11-
The term "Processing Hardware" as used herein, shall mean the following hardware
- Oscar Server - HP RISC class machine, UNIX operating system
- Syn-server - Intel processor, NT operating system
- Web server - Intel processor, NT operating system
- Mail Server - Intel processor, NT operating system
- Telephone PBX including ACD and Voice mail
- Communications infrastructure (FRAME, dial-in, etc.)
UPS support for the core operation servers and phones. The term "Operational
Software" as used herein, shall mean the following software
- OSCAR (core HRIS operations system with payroll, benefits, tax calculations,
invoicing etc.)
- Masterpack (Financial system including AR, GL, AP)
- Vertex (tax calculation)
- Unidata (Ardent DBMS)** SB Client (DBMS client)
- ACH (bank settlement) Novell Netware
- MS-Windows/MS-Office Telemagic (client management)*
- IC Verify (credit card processing) Paytrain (payroll training)
- Cognos/Impromptu (data analysis)* Email (Groupwise)
- Right FAX (FAX server) Performance Now
Note: * indicates only partially installed at this time and not
operational. ** indicates billed separately and paid for by Client
The term "Services" as used herein, shall mean the following services
- Availability Assurance for UNIX, Unidata and Novell
- UNIX Administration (including user-id, passwords, DASD, etc.)
- Security Administration
- Nightly database backups
- Installation, Moves and Changes (IMACS) for PC and related hardware
- Unidata Administration
- User-id, password setup and maintenance
- File sizing and management
- Application cataloging
- Environment administration
- Level 1 (work stoppage) program support for OSCAR, Vertex, IC Verify,
RightFAX
- Application management (cataloging, source code administration, PRC, etc) for
OSCAR
- Application programmer training for Synadyne's programmer
- Novell Administration, including Groupwise
- Disaster Recovery services
- Internet access
- Voicemail administration
- Internet site maintenance (continuing availability of the site with no content
changes)
Client retains ownership of all Synadyne Domain Names and related Internet
addressing schemes that support the PEO operation. All costs associated with
hardware leases, software licenses or other maintenance contracts will either be
direct pass throughs as incurred or as part of the monthly fee for services
-12-
EXHIBIT B TO SHARED SERVICES AGREEMENT
OSI Shared Services Finance and Accounting Costs
------------------------------------------------
Hrly Rate Monthly Hrs % Effort Overhead Rate $ Cost Per Month
Cash App $13.48 160 100% 140% $ 3,019.52
Cash App $10.07 160 100% 140% $ 2,255.68
Acctg $20.67 160 50% 140% $ 2,315.39
Cash Mgnt $14.42 160 50% 140% $ 1,615.04
Mgnt $49.04 160 100% 140% $10,984.62
AR $13.50 160 50% 140% $ 1,512.00
AP $13.50 160 10% 140% $ 302.40
-----------
Total $22,004.64
Assumptions:
1) Current Cash Application level is two people full time. Expect the same
effort through duration of shared services agreement.
2) Accounting will be reduced to about one half the current resource 3) Cash
Management is currently 50% of one body. Daily cash reconciliation will keep
effort at current effort.
3) Accounts Receivable significant input regarding daily true-ups of Accounts
Receivable and training of Client's clerk.
4) Management effort is ▇▇▇▇ ▇▇▇▇▇▇▇ over the duration of the agreement.
5) AP is 10% of one person to work through cut over issues first week of April
6) Overhead is 40% for benefits and supplies.
-14-
EXHIBIT B TO SHARED
SERVICES AGREEMENT
OSI Information Services Infrastructure Shared Services
-------------------------------------------------------
ANNUAL MONTHLY
--------------------------------------------
▇▇▇▇▇▇▇ ▇▇ Maintenance $ 30,000 $ 30,000 $ 2,500
Additional Technology
Unix Host for OSCAR $ 7,000
File Sharing $ 800
GroupWise Server (Email) $ 800
WEB Server (NT) $ 800
Fax Server $ 800
Vertex Tax Updates $ 4,890
Unidata Database $ 6,500
Performance Now HR SW $ 1,500
MP Financial SW $ 7,500
Unix Administration $ 35,395
NT Administration $ 13,000
Desktop Support $ 4,700
GroupWise Support $ 13,000
Telecom Administration $ 10,000
Off-site Backup Storage $ ▇▇▇
▇▇▇▇-▇▇▇▇ ▇▇ Resource $ 12,700
WOTC / ▇▇▇▇▇ Programming (SUTA) $ 4,800
Telemagic Support $ 3,600 $ 128,485 $ 10,707
--------------- ---------
Total $128,485 $ 13,207
PLUS
--------------------------------------
Unidata platform with Ardent
(usage/license)
to be paid by Buyer in one lump some payment to Vendor $ 24,125
-15-