DELAWARE GROUP GLOBAL & INTERNATIONAL FUNDS
SHAREHOLDER SERVICES AGREEMENT
THIS AGREEMENT, made as of this 19th day of April, 2001 by and between
DELAWARE GROUP GLOBAL & INTERNATIONAL FUNDS (the "Trust"), a Delaware business
trust, for the series set forth in Schedule A hereto as it shall be amended from
time to time (each a "Series"), and DELAWARE SERVICE COMPANY, INC. ("DSC"), a
Delaware Corporation, each having its principal office and place of business at
▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇.
W I T N E S S E T H:
WHEREAS, the Investment Management Agreement between the Trust and
Delaware International Advisers Ltd., a series of Delaware Management Business
Trust, provide that the Trust shall conduct its own business and affairs and
shall bear the expenses and salaries necessary and incidental thereto including,
but not in limitation of the foregoing, the costs incurred in: the maintenance
of its corporate existence; the maintenance of its own books, records and
procedures; dealing with its own shareholders; the payment of dividends;
transfers of stock, including issuance, redemption and repurchase of shares;
preparation of share certificates; reports and notices to shareholders; calling
and holding of shareholders' meetings; miscellaneous office expenses; brokerage
commissions; custodian fees, legal and accounting fees; taxes; and federal and
state registration fees; and
WHEREAS, the Trust and DSC previously entered into an Adoption
Agreement dated November 23, 1999, relating to the Shareholder Services
Agreement on behalf of each Series; and
WHEREAS, the Trust and DSC desire to have this written agreement
supercede any and all previous agreements concerning the performance of the
foregoing services and providing compensation therefore; and
NOW, THEREFORE, in consideration of the mutual covenants hereinafter
set forth, and intending legally to be bound, it is agreed:
I. APPOINTMENT AS AGENT
1.1 The Trust hereby appoints DSC Shareholder Services Agent for
the Series to provide as agent for the Trust services as Transfer Agent,
Dividend Disbursing Agent and Shareholder Servicing Agent and DSC hereby accepts
such appointment and agrees to provide the Trust, as its agent, the services
described herein.
1.2 The Trust shall pay DSC and DSC shall accept, for the services
provided hereunder, the compensation provided for in Section VIII hereof. The
Trust also shall reimburse DSC for expenses incurred or advanced by it for the
Trust in connection with its services hereunder.
1
II. DOCUMENTATION
2.1 The Trust represents that it has provided or made available to
DSC (or has given DSC an opportunity to examine) copies of, and DSC represents
that it has received from the Trust (or is otherwise familiar with), the
following documents:
(a) The Agreement and Declaration of Trust or other documents
evidencing the Trust's form of organization and any current amendments or
supplements thereto.
(b) The By-Laws of the Trust;
(c) Any resolution or other action of the Trust or the Board
of Trustees of the Trust establishing or affecting the rights, privileges or
other status of each class or series of shares of the Trust, including those
relating to the Series or altering or abolishing each such class or series;
(d) A certified copy of a resolution of the Board of Trustees
of the Trust appointing DSC as Shareholder Services Agent for the Series and
authorizing the execution of this Agreement;
(e) The forms of share certificates of the Series in the forms
approved by the Board of Trustees of the Trust;
(f) A copy of the Trust's currently effective Prospectuses and
Statement of Additional Information under the Securities Act of 1933, if
effective;
(g) Copies of all account application forms and other
documents relating to shareholder accounts in the Series;
(h) Copies of documents relating to Plans of the Trust for the
purchase, sale or repurchase of its shares, including periodic payment or
withdrawal plans, reinvestment plans or retirement plans;
(i) Any opinion of counsel to the Trust relating to the
authorization and validity of the shares of the Series issued or proposed to be
issued under the law of the State of the Trust's organization, including the
status thereof under any applicable securities laws;
(j) A certified copy of any resolution of the Board of
Trustees of the Trust authorizing any person to give instructions to DSC under
this Agreement (with a specimen signature of such person if not already
provided), setting forth the scope of such authority; and
(k) Any amendment, revocation or other documents altering,
adding, qualifying or repealing any document or authority called for under this
Section 2.1.
2.2 The Trust and DSC may consult as to forms or documents that
may be required in performing services hereunder.
2
2.3 The Trust shall provide or make available to DSC a certified
copy of any resolution of the shareholders or the Board of Trustees of the Trust
providing for a dividend, capital gains distribution, distribution of capital,
stock dividend, stock split or other similar action affecting the authorization
or issuance of shares of the Trust or the payment of dividends.
2.4 In the case of any recapitalization or other capital
adjustment requiring a change in the form of stock certificates or the books
recording the same, the Trust shall deliver or make available to DSC:
(a) A certified copy of any document authorizing or effecting
such change;
(b) Written instructions from an authorized officer
implementing such change; and
(c) An opinion of counsel to the Trust as to the validity of
such action, if requested by DSC.
2.5 The Trust warrants the following:
(a) The Trust is, or will be, a properly registered investment
company under the Investment Company Act of 1940 and any and all Series' shares
which it issues will be properly registered and lawfully issued under applicable
federal and state laws.
(b) The provisions of this contract do not violate the terms
of any instrument by which the Trust is bound; nor do they violate any law or
regulation of any body having jurisdiction over the Trust or its property.
2.6 DSC warrants the following:
(a) DSC is and will be properly registered as a transfer agent
under the Securities and Exchange Act of 1934 and is duly authorized to serve,
and may lawfully serve as such.
(b) The provisions of this contract do not violate the terms
of any instrument by which DSC is bound; nor do they violate any law or
regulation of any body having jurisdiction over DSC or its property.
III. STOCK CERTIFICATES
3.1 The Trust shall furnish or authorize DSC to obtain, at the
Trust's expense, a sufficient supply of blank stock certificates for the Series,
and from time to time will replenish such supply upon the request of DSC. The
Trust agrees to indemnify and exonerate, save and hold DSC harmless, from and
against any and all claims or demands that may be asserted against DSC
concerning the genuineness of any stock certificate supplied to DSC pursuant to
this Section.
3
3.2 DSC shall safeguard, and shall account to the Trust, upon its
demand for, all such stock certificates: (a) as issued, showing to whom issued,
or (b) as unissued, establishing the safekeeping, cancellation or destruction
thereof.
3.3 The Trust shall promptly inform DSC in writing of any change
in the officers authorized to sign stock certificates or in the form thereof. If
an officer whose manual or facsimile signature is affixed to any blank share
certificate shall die, resign or be removed prior to the issuance of such
certificate, DSC may nevertheless issue such certificate notwithstanding such
death, resignation or removal, and the Trust shall with respect thereto promptly
provide to DSC any approval, adoption or ratification as may be required by DSC.
IV. TRANSFER AGENT
4.1 As Transfer Agent for the Trust, DSC shall issue, redeem and
transfer shares of the Series, and, in connection therewith but not in
limitation thereof, it shall:
(a) Upon receipt of authority to issue shares, determine the
total shares to be issued and issue such shares by crediting shares to accounts
created and maintained in the registration forms provided; as applicable,
prepare, issue and deliver stock certificates.
(b) Upon proper transfer authorization, transfer shares by
debiting transferor-shareholder accounts and crediting such shares to accounts
created and/or maintained for transferee-shareholders; if applicable, issue
and/or cancel stock certificates.
(c) Upon proper redemption authorization, determine the total
shares redeemed and to be redeemed; determine the total redemption payments made
and to be made; redeem shares by debiting shareholder accounts; as applicable
receive and cancel stock certificates for shares redeemed; and remit or cause to
be remitted the redemption proceeds to shareholders.
(d) Create and maintain accounts; reconcile and control cash
due and paid, shares issued and to be issued, cash remitted and to be remitted
and shares debited and credited to accounts; provide such notices, instructions
or authorizations as the Trust may require.
4.2 DSC shall not be required to issue, transfer or redeem Series'
shares upon receipt of DSC from the Trust, or from any federal or state
regulatory agency or authority, written notice that the issuance, transfer or
redemption of Series' shares has been suspended or discontinued.
V. DIVIDEND DISBURSING AGENT
5.1 As Dividend Disbursing Agent for the Series, DSC shall
disburse and cause to be disbursed to shareholders of the Series dividends,
capital gains distributions or any payments from other sources as directed by
the Trust. In connection therewith, but not in the limitation thereof, DSC
shall:
4
(a) Calculate the total disbursement due and payable and the
disbursement to each shareholder as to shares owned, in accordance with the
Trust's authorization.
(b) Calculate the total disbursements for each shareholder, as
aforesaid, to be disbursed in cash; prepare and mail checks therefor.
(c) Calculate the total disbursement for each shareholder of
the Series, as aforesaid, for which Series' shares are to be issued and
authorized and instruct the issuance of Series' shares therefor in accordance
with Section IV hereof.
(d) Prepare and mail or deliver such forms and notices
pertaining to disbursements as required by federal or state authority.
(e) Create and maintain records, reconcile and control
disbursements to be made and made, both as to cash and shares, as aforesaid;
provide such notices, instruction or authorization as the Trust may require.
5.2 DSC shall not be required to make any disbursement upon the
receipt of DSC from the Trust, or from any federal or state agency or authority,
written notice that such disbursement shall not be made.
VI. SHAREHOLDER SERVICING AGENT
6.1 As Shareholder Servicing Agent for the Series, DSC shall
provide those services ancillary to, but in implementation of, the services
provided under Sections I through V hereof, and those generally defined and
accepted as shareholder services. In connection therewith, but not in limitation
thereof, DSC shall:
(a) Except where instructed in writing by the Trust not to do
so, and where in compliance with applicable law, accept orders on behalf of the
Trust; receive and process investments and applications; remit to the Trust or
its custodian payments for shares acquired and to be issued; and direct the
issuance of shares in accordance with Section IV hereof.
(b) Receive, record and respond to communications of
shareholders and their agents.
(c) As instructed by the Trust, prepare and mail shareholder
account information, mail Series shareholder reports and Series prospectuses.
(d) Prepare and mail proxies and material for Trust
shareholder meetings, receive and process proxies from shareholders, and deliver
such proxies as directed by the Trust.
(e) Administer investment plans offered by the Trust to
investors and shareholders of each Series, including retirement plans, including
activities not otherwise provided in Section I through V of this Agreement.
5
VII. PERFORMANCE OF DUTIES
7.1 The parties hereto intend that Series shareholders and their
stockholdings shall be confidential, and any information relating thereto shall
be released by DSC only to those persons or authorities who DSC has reason to
believe are authorized to receive such information; or, as instructed by the
Trust.
7.2 DSC may, in performing this Agreement, require the Trust or
the Trust's distributor to provide it with an adequate number of copies of
prospectuses, reports or other documents required to be furnished to investors
or shareholders.
7.3 DSC may request or receive instructions from the Trust and
may, at the Trust's expense, consult with counsel for the Trust or its own
counsel with respect to any matter arising in connection with the performance of
its duties hereunder, and shall not be liable for any action taken or omitted by
it in good faith in accordance with such instructions or opinions of counsel.
7.4 DSC shall maintain reasonable insurance coverage for errors
and omissions and reasonable bond coverage for fraud.
7.5 Upon notice thereof to the Trust, DSC may employ others to
provide services to DSC in its performance of this Agreement.
7.6 Personnel and facilities of DSC used to perform services
hereunder may be used to perform similar services to other funds in the Delaware
Investments family and to others, and may be used to perform other services for
the Trust, the other funds in the Delaware Investments family and to others.
7.7 DSC shall provide its services as transfer agent hereunder in
accordance with Section 17 of the Securities Exchange Act of 1934, and the rules
and regulations thereunder. Further, the parties intend that the processes,
procedures, safeguards and controls employed should be those generally applied
and accepted for the type services provided hereunder by other institutions
providing the same or similar services, and, those which should provide
efficient, safe and economical services so as to promote promptness and accuracy
and to maintain the integrity of the Trust's records.
7.8 The Trust and DSC may, from time to time, set forth in writing
Guidelines For Selective Procedures to be applicable to the services hereunder.
VIII. COMPENSATION
8.1 The Trust and DSC acknowledge that because DSC has common
ownership and close management ties with the Trust's investment adviser and the
Trust's distributor and serves the other funds in the Delaware Investments
family (DSC having been originally established to provide the services hereunder
for the funds in the Delaware Investments family), advantages and benefits to
the Trust in the employment of DSC hereunder can be available which may not
generally be available to it from others providing similar services.
6
8.2 The Trust and DSC further acknowledge that the compensation by
the Trust to DSC is intended to induce DSC to provide services under this
Agreement of a nature and quality which the Board of Trustees of the Trust,
including a majority who are not parties to this Agreement or interested person
of the parties hereto, has determined after due consideration to be necessary
for the conduct of the business of the Trust, in the best interests of the
Trust, the Series and their shareholders.
8.3 Compensation by the Trust to DSC hereunder shall be determined
in accordance with Schedule B hereto as it shall be amended from time to time as
provided for herein and which is incorporated herein as a part hereof.
8.4 Compensation as provided in Schedule B shall be reviewed and
approved in the manner set forth in Section 10.1 hereof by the Board of Trustees
of the Trust at least annually and may be reviewed and approved more frequently
at the request of either party. The Board may request, and DSC shall provide,
such information as the Board may reasonably require to evaluate the basis of
and approve the compensation.
IX. STANDARD OF CARE
9.1 The Trust acknowledges that DSC shall not be liable for, and
in the absence of willful misfeasance, bad faith, gross negligence or reckless
disregard of the performance of its duties under this Agreement, agrees to
indemnify DSC against, any claim or deficiency arising from the performance of
DSC's duties hereunder, including DSC's costs, counsel fees and expenses
incurred in investigation or defending any such claim or any administrative or
other proceeding, and acknowledges that any risk of loss or damage arising from
the conduct of the Trust's affairs in accordance herewith or in accordance with
Guidelines or instructions given hereunder, shall be borne by the Trust.
X. CONTRACTUAL STATUS
10.1 This Agreement shall be executed and become effective on the
date first written above if approved by a vote of the Board of Trustees of the
Trust, including an affirmative vote of a majority of the non-interested members
of the Board, cast in person at a meeting called for the purpose of voting on
such approval. It shall continue in effect for an indeterminate period, and is
subject to termination on sixty (60) days' notice by either party unless earlier
terminated or amended by agreement among the parties. Compensation under this
Agreement shall require approval by a majority vote of the Board of Trustees of
the Trust, including an affirmative vote of the majority of the non-interested
members of the Board cast in person at a meeting called for the purpose of
voting on such approval.
10.2 This Agreement may not be assigned without the approval of the
Trust.
7
10.3 This Agreement shall be governed by the laws of the
Commonwealth of Pennsylvania.
DELAWARE SERVICE COMPANY, INC.
By: /s/ ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
-----------------------------------------
Name: ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇
Title: Senior Vice President
DELAWARE GROUP GLOBAL &
INTERNATIONAL FUNDS
for its series set forth in Schedule A hereto
By: /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
-----------------------------------------
Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
Title: President
8
SCHEDULE A
DELAWARE GROUP GLOBAL & INTERNATIONAL FUNDS
SHAREHOLDER SERVICES AGREEMENT
APPLICABLE SERIES
EFFECTIVE AS OF APRIL 19, 2001
Delaware Emerging Markets Fund
Delaware Global Bond Fund
Delaware Global Equity Fund
Delaware International Equity Fund
Delaware International Small Cap Fund
AGREED AND ACCEPTED:
DELAWARE SERVICE COMPANY, INC. DELAWARE GROUP GLOBAL &
INTERNATIONAL FUNDS
for its series set forth in this Schedule A
By: /s/ ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ By: /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
---------------------------- --------------------------------
Name: ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
Title: Senior Vice President Title: President
9
SCHEDULE B
SHAREHOLDER SERVICES AGREEMENT
COMPENSATION SCHEDULE
DELAWARE INVESTMENTS FAMILY OF FUNDS
EFFECTIVE AS OF APRIL 19, 2001
1. Delaware Service Company, Inc. ("DSC") will determine and report to the
Fund, at least annually, the compensation for services to be provided
to the Fund for DSC's forthcoming fiscal year or period.
2. In determining such compensation, DSC will fix and report a fee to be
charged per account and/or transaction, as may be applicable, for
services provided. DSC will ▇▇▇▇, and the Fund will pay, such
compensation monthly.
3. Except as otherwise provided in paragraphs 4 and 5 below, the charge
consists of two charges for all the Funds in the Delaware Investments
Family, an annual charge and a per transaction charge for each account
on the transfer agent's records and each account on an automated
retirement processing system. These charges are as follows:
A. ANNUAL CHARGE
Daily Dividend Funds $11.00 Per Annum
Other Funds $5.50 Per Annum
▇▇▇▇▇▇▇ ▇▇▇▇▇ - Omnibus Accounts
Regular Accounts $16.00 Per Annum
Accounts with a Contingent
Deferred Sales Charge $19.00 Per Annum
Networked Accounts $3.00 - $6.00 Per Annum
B. TRANSACTION CHARGE
Transaction Charge
----------- ------
1. Dividend Payment $ 0.25
2. New Account $ 6.00
10
3. Purchase:
a. Wire $ 8.00
b. Automated $ 1.50
c. Other $ 2.60
4. Transfer $ 8.00
5. Certificate Issuance $ 4.00
6. Liquidations
a. Wires $12.25
b. Drafts $ 0.75
c. Money Market Regular $ 4.50
d. Other Regular $ 4.50
7. Exchanges
a. Dividend Exchanges $ 3.00
b. Other $10.00
4. DSC's compensation for providing services to the Series of Delaware
Group Premium Fund (the "Premium Fund") will be 0.01% of average daily
net assets per Series annually. DSC will ▇▇▇▇, and the Premium Fund
will pay, such compensation monthly.
5. DSC's compensation for providing services to the Portfolios of Delaware
Pooled Trust (the "Trust") (other than The Real Estate Investment Trust
Portfolio) will be 0.01% of average daily net assets per Portfolio
annually. DSC will ▇▇▇▇, and the Trust will pay, such compensation
monthly. Notwithstanding anything in this paragraph to the contrary,
DSC's compensation for The Real Estate Investment Trust Portfolio will
be as set forth in paragraphs 1-3 above.
AGREED AND ACCEPTED:
DELAWARE SERVICE COMPANY, INC. DELAWARE GROUP GLOBAL &
INTERNATIONAL FUNDS
for its series set forth in Schedule A
to this Agreement
By: /s/ ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ By: /s/ ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
----------------------------- --------------------------------
Name: ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇
Title: Senior Vice President Title: President
11