EXHIBIT 10.13
STRATEGIC ALLIANCE AGREEMENT
BETWEEN
▇▇▇▇▇ SYSTEMS CORPORATION
AND
TENFOLD CORPORATION
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STRATEGIC ALLIANCE AGREEMENT
This Strategic Alliance Agreement, dated to be effective as of May 1, 1999 (the
"Effective Date"), is between ▇▇▇▇▇ Systems Corporation, a Delaware corporation
("▇▇▇▇▇ Systems"), and TenFold Corporation, a Delaware corporation ("TenFold").
Article 1
Definitions and Construction
1.1 Certain Terms. Unless clearly indicated to the contrary, capitalized
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terms used in this Agreement will have the following definitions:
"Affiliate" of a Person means any other Person that directly or indirectly,
through one or more intermediaries, controls, is controlled by, or is under
common control with, the Person in question. As used in the definition of
"Affiliate," the term "control" means the possession, directly or indirectly, of
the power to direct or cause the direction of the management or policies of a
Person, whether through ownership of voting securities, by contract, or
otherwise.
"Agreement" means this Strategic Alliance Agreement, as it may be amended,
supplemented, or restated from time to time.
"Alliance" means the business relationship between ▇▇▇▇▇ Systems and
TenFold established by this Agreement.
"ComponentWare" means the software described in Section 2 of Schedule 1.1,
including any enhancements, modifications or upgrades thereof.
"Customer Contract" means (i) any contract entered into or to be entered
between ▇▇▇▇▇ Systems and any customer, pursuant to which, among other things,
▇▇▇▇▇ Systems will subcontract to TenFold certain of ▇▇▇▇▇ Systems' service
obligations under that contract or will obtain from TenFold license rights under
that contract, all as further described in Section 3.3 hereof, and (ii) any
contract entered into or to be entered into between TenFold and any customer,
pursuant to which, among other things, TenFold will subcontract to ▇▇▇▇▇ Systems
certain of TenFold's service obligations under that contract.
"Direct Cost" means all direct costs, excluding indirect, allocated and
overhead costs incurred by TenFold in the performance and provision of services
that are to be provided pursuant to ▇▇▇▇▇ Systems upon its request. To be a
Direct Cost, costs shall, unless otherwise mutually agreed, be accounted for
using (i) generally accepted accounting principles, and (ii) reasonable cost
accounting practices applied uniformly over TenFold's customer base.
"Estimated Cost" means the number of man-days that TenFold estimates, (and
provides ▇▇▇▇▇ Systems notice thereof in accordance with Section 3.3 hereof)
consistent with its
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estimation practices applied uniformly over its entire customer base, it will
require with respect to performing services as a ▇▇▇▇▇ Systems subcontractor
pursuant to any Customer Contract multiplied by $[XXXXX] per man day, such
$[XXXXX] per man day fee to be reviewed each six months and revised for new
engagements to reflect the man day fee used by TenFold over its customer base in
customer pricing activities.
"FastStart Software" means the software described in Section 3 of Schedule
1.1, including any enhancements, modifications or upgrades thereof.
"FastStart" Methodology" means the methodology described in Section 4 of
Schedule 1.1, including any enhancements, modifications or upgrades thereof.
"Party" means ▇▇▇▇▇ Systems or TenFold, and "Parties" means ▇▇▇▇▇ Systems
and TenFold.
"Person" means an individual, corporation, partnership, trust, estate,
unincorporated organization, association, or other entity, public or private.
"Pre-Existing Works" means any trade secret, invention, work of authorship
or other intellectual property interest that was acquired, conceived or
developed by either Party or any third party under any circumstances, and any
derivative works and improvements thereof, including but not limited to (i) all
software programs and software development tools, including the Universal
Application, FastStart Software and ComponentWare software programs, and, new
ComponentWare developed by TenFold's ComponentWare team as agreed by the
Parties, (ii) all copyrights in and to such software programs and tools and all
derivative works (as defined in the United States Copyright Act) of such
software programs and tools, including but not limited to any enhancements or
modifications of such software programs and tools, (iii) all patents and
inventions acquired, conceived, developed, invented or licensed by either Party,
and (iv) all patents and inventions which are related to the modification or
enhancement of such software programs and tools; provided, however, that Pre-
Existing Works do not include any trade secrets, inventions, works of authorship
or other intellectual property interests conceived or developed by (i) ▇▇▇▇▇
Systems under a ▇▇▇▇▇ Systems' Customer Contract, or (ii) TenFold as a
subcontractor to ▇▇▇▇▇ Systems under a ▇▇▇▇▇ Systems' Customer Contract except
to the extent that TenFold notifies ▇▇▇▇▇ Systems and obtains ▇▇▇▇▇ Systems'
agreement, not to be unreasonably withheld, that such trade secrets, inventions,
works of authorship or other intellectual property interests will be treated as
integral to the Universal Application or as new ComponentWare.
"PSC Competitor" means [XXXXX].
"Qualified Contract" means (i) any ▇▇▇▇▇ Systems' Customer Contract, fully
negotiated between ▇▇▇▇▇ Systems and its customer, where TenFold provides, or
where ▇▇▇▇▇ Systems provides to TenFold the opportunity pursuant to that
Customer Contract as a subcontractor of ▇▇▇▇▇ Systems to provide, certain
services or licenses of the type then offered by TenFold to its customers
generally, all as described in Section 3.3 hereof, and (ii) any contract offered
by ▇▇▇▇▇
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Systems to TenFold pursuant to which TenFold would provide services and
products of the type then offered by TenFold to its customers generally, such as
training, development services, and licenses, directly to ▇▇▇▇▇ Systems.
"Qualified Value" means, with respect to each Qualified Contract, the
amount payable by ▇▇▇▇▇ Systems to TenFold pursuant to that Qualified Contract
and the amount that would have been payable, based on a good faith estimate of
TenFold's charges for similar services and products, if TenFold would have
agreed to provide all of the offered services and products under that Qualified
Contract.
"Subject Acquisition" means any acquisition or series of related
acquisitions by TenFold or any subsidiary of TenFold that it controls or of
which it shares control (by any means, including, without limitation, purchase,
distribution or merger) of all or a majority of the assets of any business or a
controlling interest in the voting securities or other equity interests of any
Person where TenFold or its subsidiary seeks to raise cash consideration for use
in the acquisition in exchange for an equity interest in the acquired company.
"Subject Spin Off" means any transaction in which any subsidiary of TenFold
proposes to issue, sell, or distribute to the public, or otherwise to cause to
be registered under the Federal securities laws, shares of its equity securities
in an initial public offering or other distribution which results in a public
market for such securities.
"Target Amount" means with respect to each twelve month period commencing
on any anniversary of the Effective Date on or after the second anniversary of
the Effective Date, an amount equal to the Target Amount for the prior twelve
month period (with the Target Amount for the twelve month period commencing on
the second anniversary of the Effective Date equaling $15,000,000), plus an
amount equal to that Target Amount multiplied by the percentage that TenFold's
revenue, other than revenue from Qualified Contracts, for such twelve month
period increased over the previous twelve month period.
"TenFold Guarantee" means the guarantee of TenFold to return the charges
and fees associated with the development and licensing of software applications.
"TenFold Way Methodology" means the methodology described in Section 5 of
Schedule 1.1.
"Universal Application" means the software described in Section 1 of
Schedule 1.1, including any enhancements, modifications or upgrades thereof.
1.2 Captions. The captions used in this Agreement are for convenience of
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reference only and do not constitute a part of this Agreement and will not be
deemed to limit, extend, describe, characterize or in any way affect the scope
or intent of any provision of this Agreement, and all provisions of this
Agreement will be enforced and construed as if no captions had been used in this
Agreement.
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1.3 Pronouns and Plurals. Whenever the context may require, any pronoun used
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in this Agreement will include the corresponding masculine, feminine, or neuter
forms, and the singular form of nouns, pronouns, and verbs will include the
plural and vice versa.
1.4 Severability. Whenever possible, each term of this Agreement will be
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interpreted in such a manner as to be effective and valid under applicable law,
but if any provision of this Agreement is held to be prohibited by or invalid
under applicable law, such provision will be deemed restated to reflect the
original intentions of the parties as nearly as possible in accordance with
applicable law, and, if capable of substantial performance, the remaining
provisions of this Agreement will be enforced as if this Agreement was entered
into without the invalid provision.
Article 2
Relationship
2.1 Oversight Board. Each party will designate up to three senior executives to
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participate in an oversight board. The oversight board will meet in person
semi-annually to review the Parties' performance under this Agreement and to
provide general advice and guidance with respect to the Alliance's business
priorities and market opportunities. In addition, the oversight board will
meet, in person or by telephone, upon request by either Party.
2.2 Account Manager. Each Party will designate an individual to serve as that
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Party's Account Manager. The Account Managers will (i) serve as the principal
point of contact and accountability to the respective Parties for coordinating,
managing, and monitoring the performance of such Party's obligations under this
Agreement, and (ii) be authorized to act for and on behalf of such Party with
respect to all matters relating to this Agreement. Each Account Manager will
manage resources, planning, and issues relating to the applicable Party's
activities under this Agreement.
2.3 Initial Activities. During the first 60 days after the Effective Date, the
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Parties will:
(a) establish mutually satisfactory joint forecasting procedures for the
Alliance's business development activities;
(b) establish standard terms and conditions for performing services and
licensing intellectual property under Customer Contracts;
(c) consider establishing incentives for sales and development teams
contributing to Customer Contracts;
(d) establish customer support arrangements, including standard terms and
conditions, that will ensure that customers can successfully operate and
maintain their applications; and
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(e) consider in good faith whether to develop terms pursuant to which ▇▇▇▇▇
Systems would operate TenFold's technical infrastructure.
2.4 Generation of Business Opportunities. If (1) TenFold completes a bona fide
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underwritten public offering of its common stock before November 1, 1999, (2)
TenFold and ▇▇▇▇▇ Systems agree in writing to standard terms and conditions for
Qualified Contracts, and (3) the Universal Application has the functionality
claimed in, and operates in accordance with, its written documentation and other
written materials provided by TenFold to ▇▇▇▇▇ Systems and documentation
submitted to the Securities and Exchange Commission in connection with
registration of TenFold securities, then
(a) during each of the first two twelve (12) month periods commencing on
the Effective Date and subject to Sections 3.3 and 4.4 hereof, ▇▇▇▇▇
Systems will provide TenFold the opportunity to enter into Qualified
Contracts with an aggregate Qualified Value of at least $15,000,000 and on
terms reasonably consistent with TenFold's other customer agreements,
provided that
(b) if ▇▇▇▇▇ Systems fails to provide TenFold the opportunity to enter
into Qualified Contracts with an aggregate Qualified Value of at least
$15,000,000 during either of the first two twelve month periods commencing
on the Effective Date, then as liquidated damages and as ▇▇▇▇▇ Systems'
sole liability and TenFold's sole remedy:
(1) With respect to the first twelve month period, and within 30 days
after the end of that period, ▇▇▇▇▇ Systems will pay to TenFold an
amount equal to twenty percent (20%) multiplied by the amount by which
the actual Qualified Value of the Qualified Contracts provided to
TenFold during the applicable twelve month period was less than
$15,000,000.
(2) With respect to the second twelve month period, and within 30 days
after the end of that period, ▇▇▇▇▇ Systems will pay to TenFold, an
amount equal to twenty percent (20%) multiplied by the amount by which
$15,000,000 is more than the sum of (A) the actual Qualified Value of
the Qualified Contracts provided to TenFold during that period and (B)
the amount, if any, by which the actual Qualified Value of the
Qualified Contracts provided to TenFold in accordance with Section
2.4(a) during the first twelve month period exceeded $15,000,000.
(3) If the actual Qualified Value of the Qualified Contracts provided
to TenFold during the third twelve month period of this Agreement
exceeds $15,000,000 (the "Excess"), then TenFold will reimburse to
▇▇▇▇▇ Systems an amount equal to the amount paid by ▇▇▇▇▇ Systems
pursuant to Section 2.4(b)(2) that is attributable to the Excess (but
no more than twenty percent (20%) of the Excess).
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2.5 Exclusivity.
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(a) Neither TenFold nor any subsidiary of TenFold will separately contract
for or pursue a specific business deal or applications development
opportunity with customer business units or divisions with which ▇▇▇▇▇
Systems has an outsourcing relationship. TenFold may separately contract
with existing ongoing, active sales prospects of TenFold other than those
where ▇▇▇▇▇ Systems and TenFold are jointly involved in the sales effort or
▇▇▇▇▇ Systems has provided introductions. Within 30 days after the
Effective Date, the respective Account Managers will meet and review
whether TenFold should not separately contract for or pursue specific
business deals or development opportunities with other current ▇▇▇▇▇
Systems customer business units or divisions or active prospects. The two
Account Managers will meet on a regular basis thereafter to review
potential Universal Application related sales conflicts and TenFold will
not separately contract for or pursue specific business deals with
companies that are the subject of a teaming agreement between ▇▇▇▇▇ Systems
and TenFold, unless no Qualified Contract is executed within six months of
the execution of the teaming agreement.
(b) Except as permitted by this Section 2.5(b), TenFold and each of its
subsidiaries will not, negotiate, participate in negotiations, or enter
into any agreement or arrangement with a PSC Competitor pursuant to which
TenFold or any such subsidiary would issue any equity or other securities
of TenFold or any such subsidiary to such PSC Competitor or would provide
any application development services or Universal Application,
ComponentWare, or FastStart licenses to the PSC Competitor; provided that
TenFold may negotiate, participate in negotiations, or enter into an
agreement or arrangement for services prohibited by this Section 2.5(b)
with any individual customer of a PSC Competitor on a case-by-case basis
when TenFold receives a request to do so from such customer. The
provisions of this Section 2.5(b) will expire if, at the end of any twelve
month period commencing on any anniversary of the Effective Date ending on
or after the second anniversary of the Effective Date, ▇▇▇▇▇ Systems fails
to provide to TenFold Qualified Contracts in accordance with Section 2.4(a)
during that period with an aggregate Qualified Value at least equal to
[XXXXX] of the applicable Target Amount.
2.6 Subject Acquisitions. In the event that TenFold or any subsidiary of
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TenFold intends to, directly or indirectly, enter into any Subject Acquisition,
TenFold will deliver or cause to be delivered a written notice (the "Acquisition
Notice") to ▇▇▇▇▇ Systems at least 15 days prior to consummating the Subject
Acquisition. The Acquisition Notice will include (i) a statement of TenFold's
or its subsidiary's (as appropriate to the extent and in the form it exists)
bona fide intention to consummate the Subject Acquisition; (ii) the material
terms and conditions of the Subject Acquisition (including a copy of all
definitive documentation with respect to the Subject Acquisition); (iii) the
consideration to be paid in the Subject Acquisition; (iv) the expected closing
date of the Subject Acquisition; and (v) such other information as ▇▇▇▇▇ Systems
may reasonably request in connection with its evaluation of the Subject
Acquisition. Within seven days after receipt of the Acquisition Notice, ▇▇▇▇▇
Systems may elect, by delivering notice to
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TenFold, to enter into good faith negotiations with TenFold to determine if
▇▇▇▇▇ Systems should fund the cash portion of the consideration involved in the
Subject Acquisition which TenFold is seeking from a third party. If ▇▇▇▇▇
Systems funds the cash consideration, it will receive, on closing of the Subject
Acquisition, an ownership interest in the acquired entity as agreed between
▇▇▇▇▇ Systems and TenFold. ▇▇▇▇▇ Systems and TenFold agree to negotiate in good
faith and reasonably to determine the proportionate value of the cash
consideration funded by ▇▇▇▇▇ Systems and the other consideration involved in
the Subject Acquisition, but neither party will be obligated to consummate the
transaction unless it, in its sole discretion, determines that the transaction
is in its best interests.
2.7 Subject Spin Offs. In the event that TenFold or its subsidiary intends to,
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directly or indirectly, effect a Subject Spin Off, TenFold will deliver or cause
to be delivered a written notice (the "Spin Off Notice") to ▇▇▇▇▇ Systems at
least 15 days prior to taking substantial steps toward the Subject Spin Off.
The Spin Off Notice will include (i) a statement of TenFold's or its
subsidiary's (as appropriate) bona fide intention to effect the Subject Spin
Off; (ii) the material terms and conditions of the Subject Spin Off; (iii) the
consideration, assets or other property or rights to be contributed by TenFold
and any other Person in forming the entity that will be subject to the Subject
Spin Off; (iv) the expected closing date of the Subject Spin Off; and (v) such
other information as ▇▇▇▇▇ Systems may reasonably request in connection with its
evaluation of the Subject Spin Off. ▇▇▇▇▇ Systems and TenFold agree to
negotiate in good faith whether ▇▇▇▇▇ Systems should contribute to or
participate in the Subject Spin Off and the terms of any such contribution or
participation, but neither Party will be obligated to consummate the transaction
unless it, in its sole discretion, determines that the transaction is in its
best interests.
2.8 IPO Participation. TenFold will provide to ▇▇▇▇▇ Systems the opportunity to
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purchase up to 1,000,000 shares of common stock (adjusted appropriately to
reflect the effect of any stock split, reverse stock split, stock dividend,
recapitalization or similar event effected on or after April 1, 1999) of TenFold
in its initial public offering at the price to the public in such offering
provided that ▇▇▇▇▇ Systems enters into a standard six-month "lock-up" agreement
with the managing underwriters. The Parties agree to cooperate with one another
with respect to any regulatory issues or filings that may be required in
connection with the purchase and sale of such common stock, provided that
TenFold will not be required to delay its initial public offering or the sale of
these shares to comply with this sentence.
2.9 No Partnership. Nothing herein will be construed to create a partnership or
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other legal entity or any fiduciary relationship between the Parties or to
authorize any Party to act as a general or special agent for the other Party.
No Party, acting alone, will have any authority to act for, or to undertake or
assume, any obligation, debt, duty, or responsibility on behalf of any other
Party.
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Article 3
Certain Obligations of ▇▇▇▇▇ Systems
3.1 Marketing. ▇▇▇▇▇ Systems' Account Manager, or such other person as ▇▇▇▇▇
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Systems may designate and TenFold may approve, which approval will not be
unreasonably withheld, will use reasonable commercial efforts to develop sales
leads for TenFold's Universal Application and related services in connection
with prospective business relationships that are developed for ▇▇▇▇▇ Systems;
provided, however, that this Section shall not require ▇▇▇▇▇ Systems to develop
any sales lead if ▇▇▇▇▇ Systems wishes to pursue such sales lead independently
of the use of the Universal Application and related TenFold services.
3.2 Application Development Team. ▇▇▇▇▇ Systems will staff and support an
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applications development team that will be trained to use and implement the
TenFold Way Methodology, the Universal Application and ComponentWare to perform
services under Customer Contracts.
3.3 Customer Contracts.
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(a) ▇▇▇▇▇ Systems will negotiate the terms and conditions of each ▇▇▇▇▇
Systems Customer Contract. ▇▇▇▇▇ Systems will consult with TenFold
regarding the fair market value of the services and products that will be
provided by TenFold under any Customer Contract. Before ▇▇▇▇▇ Systems
quotes a price for those services and products to the applicable Customer,
TenFold will provide to ▇▇▇▇▇ Systems a fixed-price subcontract (including
the TenFold Guarantee) for the services and products to be provided by
TenFold pursuant to that Customer Contract. The portion of the fixed price
relating to services will be equal to the Estimated Costs with respect to
that Customer Contract.
(b) For each ▇▇▇▇▇ Systems' Customer Contract, ▇▇▇▇▇ Systems will determine
whether to perform any required application development services using (i)
a team comprised solely of TenFold personnel, (ii) a joint team comprised
of TenFold personnel and ▇▇▇▇▇ Systems personnel in numbers determined by
the Parties, or (iii) a team comprised solely of ▇▇▇▇▇ Systems personnel.
(c) If ▇▇▇▇▇ Systems subcontracts all or any portion of its service
obligations under a Customer Contract to TenFold, and TenFold agrees to
perform such service obligations, TenFold will provide those services
pursuant to Section 4.4.
(d) Unless otherwise agreed, if ▇▇▇▇▇ Systems licenses the FastStart
Software, the Universal Application and ComponentWare included in the
Universal Application as of the Effective Date, or any new features or
functionality developed in the future which are normally included in
Universal Application pricing when sold to customers, to a Customer under a
Customer Contract, ▇▇▇▇▇ Systems will pay TenFold a license fee for one
application production site for the license fee set forth below:
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Application Development License Fee for
Service Fees to Customer ComponentWare and License Fee for
(Excluding License Fees) Universal Application FastStart Software
[XXXXXXX] ▇▇▇ ▇▇▇
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
[XXXXXXX] [XXXXXXX] [XXXXXXX]
Unless otherwise agreed, second and subsequent production site licenses for
the same application will be at [XXXXXXXXX] of the primary license fee.
The terms and conditions of the license will be as mutually agreed by the
Parties.
(e) These license fees will remain in place for the first [XXXXXXX] of the
term of this Agreement; provided that the license fees payable by ▇▇▇▇▇
Systems under the above schedule will be [XXXXXXX], and such license fees
are adjusted prospectively, at the end of every six month period during
this Agreement. Commencing on the [XXXXXXX] anniversary of the Effective
Date, the license fees for each tranche of the Application Development
Service Fees to customer will be [XXXXXXX] for transactions at the bottom
of each tranche and [XXXXXXX] for transactions at the top of each tranche
(calculated at the end of each six month period) for the Universal
Application, ComponentWare and FastStart Software. If there are no
transactions within a given tranche during a sixth month period used for
the above computations, and no transactions in a higher tranche with fees
that fall below the level set for the given tranche, then the fee schedule
previously in effect will continue. For any separately priced
ComponentWare, the license fees will be at a [XXXXXXX] from TenFold's then
current average license fees for that ComponentWare.
(f) Unless otherwise agreed, if ▇▇▇▇▇ Systems uses a substantial portion of
any application (the "Initial Application") developed by ▇▇▇▇▇ Systems
using the Universal Application and TenFold ComponentWare to develop a new
application (the "New Application") for a new customer using the Universal
Application and TenFold ComponentWare, ▇▇▇▇▇ Systems will pay TenFold a
license fee for the Universal Application and TenFold ComponentWare used in
the New Application equal to the license fee first paid by ▇▇▇▇▇ Systems
for the Universal Application or ComponentWare that forms the basis of the
Initial Application.
3.4 Services Provided to TenFold. If TenFold desires to subcontract all or any
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portion of its obligations under a Customer Contract, and ▇▇▇▇▇ Systems agrees
to perform such obligations,
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▇▇▇▇▇ Systems will perform such service obligations pursuant to a master
services agreement having terms and conditions to be mutually agreed within 60
days after the Effective Date and a mutually satisfactory task order under such
master services agreement. Unless otherwise agreed by the Parties, ▇▇▇▇▇ Systems
will perform such services [XXXXX].
Article 4
Certain Obligations of TenFold
4.1 Marketing. TenFold's Account Manager and pre-sales resource, or such other
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persons as TenFold may designate and ▇▇▇▇▇ Systems may approve, which approval
will not be unreasonably withheld, will use reasonable commercial efforts to
develop sales leads for prospective business relationships that can be performed
jointly by TenFold and ▇▇▇▇▇ Systems under the terms of this Agreement;
provided, however, that this Section shall not require TenFold to develop any
sales lead for any such jointly performed relationship if TenFold wishes to
pursue such sales lead independently or with other third parties..
4.2 User Training. TenFold will train and certify up to [XXXXX] ▇▇▇▇▇ Systems'
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Associates per year in the use and implementation of the TenFold Way
Methodology, the Universal Application and ComponentWare. Such training will
also cover the methodologies used by TenFold's Build Teams and FastStart Teams.
TenFold will also provide "train the trainer" courses, so that individuals who
have successfully completed such courses will be qualified to train other
personnel and certify future students in the use and implementation of the
TenFold Way Methodology, the Universal Application and ComponentWare. [XXXXX].
4.3 Customer Contracts.
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(a) TenFold will negotiate the terms and conditions of each TenFold
Customer Contract. TenFold will consult with ▇▇▇▇▇ Systems regarding the
fair market value of the services and products that may be provided by
▇▇▇▇▇ Systems under any Customer Contract or related subcontract, and
before TenFold quotes a price for those services and products to the
applicable Customer, ▇▇▇▇▇ Systems will provide to TenFold a good faith
estimate of the amounts ▇▇▇▇▇ Systems expects to charge TenFold for such
services and products.
(b) If TenFold subcontracts all or any portion of its service obligations
under a Customer Contract to ▇▇▇▇▇ Systems, and ▇▇▇▇▇ Systems agrees to
perform such service obligations, ▇▇▇▇▇ Systems will provide those services
pursuant to Section 3.4.
4.4 Services Provided to ▇▇▇▇▇ Systems. If ▇▇▇▇▇ Systems desires to
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subcontract all or any portion of its obligations under a Customer Contract, and
TenFold agrees to perform such obligations, TenFold will perform such
obligations pursuant to a master services agreement having terms and conditions
to be mutually agreed upon within 60 days after the Effective Date and a
mutually satisfactory task order under such master services agreement. Unless
otherwise agreed by the Parties, TenFold will perform such obligations on a
fixed-price basis (including the
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TenFold Guarantee) for a price equal to TenFold's Estimated Cost for such
obligation. TenFold represents and warrants that for the nine month period
immediately prior to the Effective Date its generally established pricing
methodology for application development services is determined by [XXXXX].
Article 5
Common Obligations
5.1 Costs. Each Party will pay its own costs and expenses associated with its
-----
activities under this Agreement.
5.2 Conduct of Personnel . While at another Party's facility, each Party's
--------------------
personnel will conduct themselves in a businesslike manner and will comply with
the other Party's reasonable requests, standard rules and regulations regarding
personal conduct, including all safety and security rules and regulations of
which that Party has been notified.
5.3 No Hiring . During the term of this Agreement and for 36 months
---------
thereafter, each Party agrees that neither it nor any of its subsidiaries will
recruit or hire any person employed at that time or within the preceding 12
months by the other Party or any of its Affiliates without the prior consent of
that Party.
5.4 Publicity. Neither Party will use the other Party's name, trademarks or
---------
service marks or refer to the other Party directly or indirectly in any media
release, public announcement or public disclosure relating to this Agreement or
its subject matter to the extent the materials in such media release,
announcement or disclosure have not previously been made publicly available
without the other Party's prior written approval which will not be unreasonably
withheld. Neither Party shall use the other Party's trademarks or service marks
in conjunction with any project or product under a Customer Contract without the
other Party's prior review of the quality of such project or product or
otherwise in accordance with the other Party's instructions.
Article 6
Intellectual Property and Confidential Information
6.1 Pre-Existing Works . Each Party will retain all right, title and interest
------------------
in and to all of its Pre-Existing Works, including but not limited to all trade
secret, copyright, patent and other intellectual property rights in and to such
Pre-Existing Works. Except as otherwise provided in this Agreement, each Party
is free to develop or distribute products or perform services similar to or
based on its Pre-Existing Works for any entity.
6.2. Intellectual Property.
---------------------
(a) "Work Product" excludes Pre-Existing Works and means (i) works of
authorship, including but not limited to any flow charts, specifications,
source code, object code and
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related documentation, (ii) inventions, designs, articles of manufacture,
processes, and similar items, and (iii) documents and other tangible
materials that contain Confidential Information, including designs,
documentation, flow charts, memoranda, notes, reports, records, computer
programs and instructional materials, authored, created, invented or
otherwise produced by a Party (an "Assigning Party") as a direct result of
its activities under the other Party's (the "Relationship Party's")
Customer Contract.
(b) Unless otherwise agreed by the Parties, all Work Product will belong
to, and each Assigning Party agrees to assign, and hereby does assign, all
its right, title and interest in and to all Work Product to, the
Relationship Party. To the extent permitted by law, the Assigning Party
waives and assigns to the Relationship Party any moral rights, such as the
right to be named as author, to modify, to prevent mutilation and to
prevent commercial exploitation, whether arising under the Berne Convention
or otherwise. The Assigning Party will sign all necessary documents and
otherwise assist the Relationship Party to obtain copyright, patent or
other protection for such Work Product in any country.
(c) The Assigning Party will deliver all Work Product, including but not
limited to copies of all source code, in a reasonably satisfactory format
and on reasonably satisfactory storage media and documentation reasonably
relating thereto, to the Relationship Party upon the earlier of completion
of its services under the Customer Contract or the Relationship Party's
request.
(d) ▇▇▇▇▇ Systems and TenFold intend to discuss a joint intellectual
property model for Universal Application-derived software.
6.3 Grant of License. TenFold grants ▇▇▇▇▇ Systems and its Affiliates a
----------------
perpetual, royalty-free license to use, copy, modify and distribute the TenFold
Way Methodology and FastStart Methodology (but not FastStart Software), and any
related works of authorship, in connection with their business activities, both
internal and external, and to sublicense their respective customers to use, copy
and modify the TenFold Way Methodology and FastStart Methodology (but not
FastStart Software).
6.4 Intellectual Property Infringement Defense. Each Party shall, at its
------------------------------------------
expense, defend the other Party from any claims brought against the other Party
alleging that any works of authorship or other materials provided by such Party
infringe a patent, copyright, trade secret or other intellectual property right
of any third party. After such Party has presented its defenses, such Party
shall pay any judgments finally awarded by a court of competent jurisdiction
against the other Party and any settlements agreed to by such Party. The
indemnifying Party will be entitled to have sole control over the defense and
settlement of such claims; provided that the indemnified Party will be entitled
to participate in the defense of such claim and to employ counsel at its own
expense to assist in the handling of such claims. The indemnified Party will
provide all necessary assistance and information to the indemnifying Party at
the indemnifying Party's expense.
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6.5 Confidential Information.
------------------------
(a) Each Party (a "receiving Party") agrees that all information regarding
the other Party's (a "disclosing Party") information technology, systems,
programs, displays, methodologies, financial affairs, business activities
and plans communicated to or received by the receiving Party will be
treated as confidential information ("Confidential Information") and all
confidentiality notices contained on such "Confidential Information" shall
be maintained and respected. For purposes of the foregoing, Confidential
Information will not include information that (1) was known by the
receiving Party without an obligation of confidentiality prior to its
receipt from the disclosing Party, (2) is independently developed by the
receiving Party without reliance on Confidential Information, (3) is or
becomes publicly available without a breach of this Agreement by the
receiving Party, (4) is disclosed to the receiving Party by a third person
who is not required to maintain its confidentiality, or (5) is required to
be disclosed by reason of legal, accounting or regulatory requirements
beyond the reasonable control of the receiving Party. The receiving Party
has the burden of proving the applicability of the foregoing exceptions.
(b) Each receiving Party will use at least the same degree of care, but no
less than a reasonable degree of care, to avoid unauthorized disclosure or
use of each disclosing Party's Confidential Information as it employs with
respect to its own Confidential Information of similar importance.
(c) Each receiving Party may disclose Confidential Information only to the
other Party to this Agreement and its own officers, directors, and
employees and to its consultants, subcontractors and advisors who
reasonably need to know it. Each receiving Party will be responsible to the
disclosing Party for any violation of this Agreement by its officers,
directors, employees, consultants, subcontractors or advisors.
(d) Except as otherwise provided in this Agreement, no receiving Party may
print, copy or reproduce in anyway, in whole or in part, any documents or
other media containing a disclosing Party's Confidential Information, other
than copies for its officers, directors, employees, consultants or advisors
who are working on the matter, without the prior written consent of the
disclosing Party.
(e) A receiving Party may not use a disclosing Party's Confidential
Information for any purpose not in furtherance of this Agreement, except
with the disclosing Party's prior written authorization.
(f) Except as otherwise provided in this Agreement, promptly after the
earlier of the completion of a receiving Party's obligations under, or the
termination of, this Agreement, such receiving Party will return or, with
the consent of the disclosing Party, destroy all of the disclosing Party's
Confidential Information, except for (i) archive and
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backup copies that are not readily accessible for use, and (ii) business
records required by law to be retained by the receiving Party.
(g) If a receiving Party is requested, as part of an administrative or
judicial proceeding, to disclose any of a disclosing Party's Confidential
Information, the receiving Party will, to the extent permitted by
applicable law, promptly notify the disclosing Party of such request and
cooperate with the disclosing Party, at the disclosing Party's expense, in
seeking a protective order or similar confidential treatment for such
Confidential Information.
(h) Each receiving Party agrees that in the event of a breach or threatened
breach by a disclosing Party, or any officer, director, consultant,
subcontractor, advisor or employee of such disclosing Party, of the
provisions of this Article, the disclosing Party will have no adequate
remedy in money damages and, accordingly, will be entitled to seek an
injunction against such breach, in addition to any other legal or equitable
remedies available to the disclosing Party.
6.6 TenFold Products. ▇▇▇▇▇ Systems will not develop products using the
----------------
Universal Application that are directly competitive, including in function and
target market, with any (i) existing TenFold products, (ii) TenFold products
under development that are described on Schedule 6.6, or (iii) any new TenFold
products unless ▇▇▇▇▇ Systems already has a competing product under development
at the time TenFold notifies ▇▇▇▇▇ Systems of a new product. If ▇▇▇▇▇ Systems
has a competing product under development, the Parties shall be free to compete
with their respective product offerings. Notwithstanding the foregoing, ▇▇▇▇▇
Systems shall be entitled to develop independent solutions for its customers
that include similar functionality to a TenFold product if the TenFold product
does not, in ▇▇▇▇▇ Systems' or its customer's determination, meet the customer's
requirements. ▇▇▇▇▇ Systems' use of elements from prior development projects
shall not be deemed to be products for purposes of this section.
Article 7
Dispute Resolution
7.1 General. Any dispute between the parties to this Agreement, either with
-------
respect to the interpretation of any terms of this Agreement or with respect to
the performance by a Party of its obligations under this Agreement, will be
resolved as provided in this Article 7. The parties will diligently seek to
resolve all disputes pursuant to Section 7.2, without resort to the more formal
proceedings described in Sections 7.3 and 7.4.
7.2 Management Meetings. If any continuing dispute between the parties is not
-------------------
resolved after reasonable attempts to resolve such dispute are made by either
Party, then, prior to initiating arbitration or litigation under this Agreement,
upon request of either Party, each Party will appoint a senior manager who does
not spend most of his or her time directly involved in performance of this
Agreement to meet with the other Party's designee to endeavor to resolve such
dispute. These senior managers will meet as often as they deem appropriate and
will negotiate
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in good faith to resolve the dispute without the necessity of any formal
proceeding. During the course of such negotiations, all reasonable requests made
by one Party to the other for information will be honored. Both parties agree to
continue performing their respective obligations under this Agreement while the
dispute is being resolved, except to the extent that such obligations are in
dispute, unless and until this Agreement expires or is terminated in accordance
with its terms. Each party shall be responsible for its own costs and expenses,
including attorney's fees, associated with these meetings.
7.3 Arbitration. Any dispute that is not resolved through negotiation pursuant
-----------
to Section 7.2 will be settled exclusively by final and binding arbitration in
accordance with the following:
(a) American Arbitration Association Rules. Except as specified below or
--------------------------------------
otherwise agreed in writing, the arbitration will be conducted in
accordance with the then-current Commercial Arbitration Rules of the
American Arbitration Association.
(b) Demands and Counterclaims. Any demand for arbitration or any
-------------------------
counterclaim will specify in reasonable detail the facts and legal grounds
forming the basis for the claimant's request for relief, and will include a
statement of the total amount of damages claimed, if any, and any other
remedy sought by the claimant.
(c) Panel and Location. The arbitration will be conducted by an
------------------
arbitration panel consisting of a single neutral arbitrator selected in
accordance with those Commercial Arbitration Rules. The arbitration
proceedings will take place in Wilmington, Delaware.
(d) Panel Actions. The arbitration panel may render awards of monetary
-------------
damages, direction to take or refrain from taking action, or both.
However, the arbitration panel may not award monetary damages in excess of
the damages allowed pursuant to Article 8. The arbitration panel may, at
its discretion, require any Party to the arbitration to reimburse any other
Party to the arbitration for all or any part of the expenses of the
arbitration paid by the other Party and the attorneys' fees and other
expenses reasonably incurred by the other Party in connection with the
arbitration. Judgment upon the award rendered in the arbitration may be
entered in any court of competent jurisdiction.
7.4 Limited Exceptions for Litigation.
---------------------------------
(a) The parties agree that the provisions of Sections 7.2 and 7.3 will not
apply when a Party makes a reasonable determination in good faith that a
breach of the terms of this Agreement by the other Party is such that the
damages to the determining Party resulting from the breach will be so
immediate, so large or severe, and so incapable of adequate redress after
the fact that a temporary restraining order or other immediate injunctive
relief is the most appropriate remedy, and that Party seeks such relief.
(b) This Article 7 will not be construed to prevent a Party from
instituting, and a Party is authorized to institute, litigation solely and
exclusively (i) to toll the expiration of
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any applicable limitations period; (ii) to preserve a superior position
with respect to other creditors in a bankruptcy proceeding; (iii) to seek
immediate injunctive relief with respect to an infringement or alleged
infringement of such Party's intellectual property rights; (iv) to enforce
an arbitration award under Section 7.3; or (v) as permitted under Section
7.4(a). Subject to the foregoing, this Article 7 will provide the exclusive
procedure for resolving disputes under this Agreement.
(c) Any litigation under this Agreement will be brought in a state or
federal court sitting in Wilmington, Delaware.
7.5 Continued Performance. Each Party will continue performing its respective
---------------------
obligations under this Agreement while any dispute submitted to arbitration or
litigation under this Article 7 is being resolved until such obligations are
terminated by the expiration or termination of this Agreement or by a final and
binding arbitral award, order, or judgment to the contrary under this Article 7.
Article 8
Limitation on Damages and Liability; Insurance
8.1 Limitation of Liability. With respect to all claims arising out of, under
-----------------------
or in connection with this Agreement (except for claims arising under Sections
2.4(b), 3.3, 6.3 and 6.4 of, or failure to pay amounts payable under, this
Agreement), each Party's liability to the other Party will not exceed, in the
aggregate, an amount equal to $3,000,000.
8.2 Limitation on Type of Damages. With respect to all claims arising out of,
-----------------------------
under or in connection with this Agreement (including without limitation claims
for breach of an obligation to provide indemnification), the measure of damages
payable to a Party will be that Party's direct damages as defined under
applicable law and shall not include, and no Party will be liable for, any
amounts for indirect, incidental, reliance, special, consequential (including
without limitation lost profits, income or revenue) or punitive damages of the
other Party whether in tort or contract, and whether or not such damages are
foreseen or unforeseen. For purposes of this Section 8.2, lost profits, income
and revenue are deemed not to include any amounts actually payable by one Party
to the other Party for services provided pursuant to any Customer Contract.
8.3 Statute of Limitations. Neither Party may assert a claim against the
----------------------
other Party more than two years after the date that such claim arose.
8.4 Disclaimer of Warranty. EXCEPT AS MAY BE SPECIFICALLY PROVIDED IN THIS
----------------------
AGREEMENT, NO PARTY MAKES, AND EACH PARTY HEREBY DISCLAIMS, ALL REPRESENTATIONS
OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
THE MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
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8.5 Force Majeure. Each Party will be excused from the performance of its
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obligations under this Agreement for any period and to the extent that such
performance is prevented, in whole or in part, as a result of delays caused by
the other Party or any act of God, civil disturbance, court order, labor
dispute, or other cause beyond its reasonable control, and such nonperformance
will not be a default hereunder or grounds for termination hereof.
8.6 Mitigation. Each Party shall use its commercially reasonable efforts to
----------
mitigate its claims and damages and potential claims and damages in connection
with this Agreement and any Customer Contract relating to this Agreement.
Article 9
Term and Termination
9.1 Term. The term of this Agreement will be ten years, beginning on the
----
Effective Date, unless extended or earlier terminated in accordance with its
terms.
9.2 Termination for Cause. If either Party breaches its material obligations
---------------------
under this Agreement and fails to cure such breach within 60 days (or such
longer period if such breach can not be reasonably cured within such 60 day
period) after receipt of written notice from the other Party identifying such
breach, then the nonbreaching Party may terminate this Agreement by providing
the breaching Party with prior written notice of termination.
9.3 Termination Under Certain Circumstances.
---------------------------------------
(a) If, during any 12 month period commencing on any anniversary of the
Effective Date on or after the second anniversary of the Effective Date,
▇▇▇▇▇ Systems does not provide TenFold the opportunity to sign Qualified
Contracts with a Qualified Value equal to 50% of the applicable Target
Amount, then either Party may terminate this Agreement by delivering to the
other Party a termination notice setting forth the date of termination,
which date will be at least six months after the date the termination
notice is delivered to such Party.
(b) After the third anniversary of the Effective Date, either Party may
terminate Sections 2.5, 2.6, 2.7 and 6.6 of this Agreement after a Change
of Control Event. For purposes of this Agreement, a "Change of Control
Event" means TenFold's sale of all or a majority of its assets to,
acquisition by, or consolidation or merger with or into any entity (the
"acquiring entity") that prior to the consummation of such transaction is
not an Affiliate of TenFold. A Change of Control Event does not include an
initial public offering of TenFold's securities or any transaction in which
a majority of TenFold's board of directors has a continuing role as a
director or similar position with the acquiring entity or its Affiliates
after the consummation of the change of control transaction.
9.4 Insolvency. EACH LICENSE CONTEMPLATED BY THIS AGREEMENT SHALL BE DEEMED
----------
AN EXECUTORY CONTRACT UNDER SECTION 365(n) OF TITLE 11 TO THE
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U.S. BANKRUPTCY CODE AND SHALL REMAIN IN FULL AND FORCE AND EFFECT UPON THE
LICENSOR'S BANKRUPTCY.
9.5 Survival of Certain Provisions. The provisions of this Agreement that by
------------------------------
their nature should survive any termination of this Agreement, including but not
limited to Sections 2.4(b), 8.1, 8.2, 8.3, 8.4, 8.6, and 9.4 and Articles 6
(other than Section 6.6), 7 and 10 will survive any expiration or other
termination of this Agreement.
Article 10
Miscellaneous
10.1 Notices. All consents, notices, requests, demands, and other
-------
communications to be given or delivered under or by reason of the provisions of
this Agreement will be in writing and will be deemed given when delivered
personally against receipt, on the next business day when sent by overnight
courier, and on the fifth business day after being mailed by certified mail,
return receipt requested, to each Party at the following address (or to such
other address as that Party may have specified by notice given to the other
Party pursuant to this provision):
If to ▇▇▇▇▇ Systems: With a copy to:
▇▇▇▇▇ Systems Corporation ▇▇▇▇▇ Systems Corporation
Attn: President Attn: General Counsel
12404 Park Central ▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇
▇▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇▇▇
If to TenFold: With a copy to:
TenFold Corporation TenFold Corporation
Attn: President Attn: General Counsel
▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇
▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇
10.2 Assignment. This Agreement and all of the provisions hereof will be
----------
binding upon and inure to the benefit of each Party and its respective
successors and permitted assigns, but neither this Agreement nor any of the
rights, interests or obligations hereunder will be assigned by either Party
without the prior consent of the other Party, except that either Party may
assign this Agreement to (i) any Affiliate of such Party, or (ii) the surviving
entity in connection with the merger, consolidation, or sale of all or
substantially all of the assets of such Party.
10.3 Counterparts. This Agreement may be executed in one or more counterparts
------------
all of which taken together will constitute one and the same agreement binding
on all the parties hereto. Each Party will become bound by this Agreement
immediately upon both parties affixing their
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signatures hereto or, in the case of a transferee, upon executing and delivering
such documents as may be required.
10.4 Approvals and Similar Actions. Where agreement, approval, acceptance,
-----------------------------
consent or similar action by either Party is required by any provision of this
Agreement, such action will not be unreasonably delayed or withheld unless
otherwise expressly permitted.
10.5 Modification; Waiver. This Agreement may be modified only by a written
--------------------
instrument duly executed by or on behalf of each Party. No delay or omission by
either Party to exercise any right or power hereunder will impair such right or
power or be construed to be a waiver thereof. A waiver by either Party of any of
the obligations to be performed by the other Party or any breach thereof will
not be construed to be a waiver of any succeeding breach thereof or of any other
obligation herein contained.
10.6 No Third-Party Beneficiaries. The parties agree that this Agreement is
----------------------------
for the benefit of the parties hereto and is not intended to confer any rights
or benefits on any third-party, including any customer or any employee of any
Party, and that there are no third-party beneficiaries to this Agreement or any
specific term of this Agreement.
10.7 Governing Law. The substantive laws of the State of Delaware will govern
-------------
all questions concerning the construction, validity and interpretation of this
Agreement and the performance of the obligations imposed by this Agreement.
10.8 Entire Agreement. This Agreement, including any exhibits, schedules, task
----------------
orders, attachments, or appendices hereto or thereto, constitutes the final,
entire and exclusive agreement between the Parties with respect to its subject
matter.
10.9 Further Action. The Parties will execute all documents, provide all
--------------
information, and take or refrain from taking action as may be necessary or
appropriate to achieve the purposes of this Agreement.
10.10 Integration. This Agreement constitutes the entire agreement among the
-----------
parties hereto pertaining to the subject matter of this Agreement and supersedes
all prior written, and prior or contemporaneous oral, agreements and
understandings pertaining thereto.
10.11 Audits. If so requested by either Party, the other Party will permit the
------
requesting Party (or its designated representative that is reasonably acceptable
to the other Party) reasonable access to the other Party's books and records
during normal business hours to perform an annual audit to the extent necessary
to verify the other Party's charges under this Agreement and any Customer
Contract. As soon as reasonably feasible thereafter, the Parties will review
the audit report and work in good faith to agree upon any reimbursements due to
either Party and any appropriate future adjustments to either Party's charges
and practices under this Agreement or any Customer Contract.
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10.12 Independent Activities. Each Party and each Affiliate thereof and any
----------------------
director, officer, partner, or employee of a Party or any Affiliate thereof will
be entitled to and may have business interests and engage in business activities
in addition to and, except as otherwise provided in this Agreement, in
competition with those contemplated by this Agreement, and no other provision of
this Agreement will be deemed to prohibit a Party or any such person from
conducting such other businesses and activities. The parties acknowledge and
agree such other activities and business interests may be competitive with the
activities contemplated under this Agreement. Each Party, Affiliates thereof,
and any director, officer, partner, or employee of a Party or any Affiliate
thereof may pursue such competing or similar business opportunities.
IN WITNESS WHEREOF, each Party, intending to be legally bound, has caused its
duly authorized representative to execute this Agreement as of the Effective
Date.
▇▇▇▇▇ SYSTEMS CORPORATION TENFOLD CORPORATION
By: /s/ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇ By: /s/ ▇▇▇▇ ▇. ▇▇▇▇▇▇▇
-------------------- -------------------
Name: ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇ Name: ▇▇▇▇ ▇. ▇▇▇▇▇▇▇
-------------------- -------------------
Title: Vice President Title: President & CEO
-------------------- -------------------
Date: April 22, 1999 Date: April 22, 1999
-------------------- -------------------
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Schedule 1.1
1. Universal Application
. The Universal Application is a sophisticated and powerful applications
architecture that reduces design effort and automates and accelerates
applications development and testing. The Universal Application lets
TenFold begin applications development projects having pre- built
significant functionality and having already solved many complex
applications design and implementation problems. Applications developers
spend time describing business requirements and desired functionalitynot
programming.
2. ComponentWare
. TenFold ComponentWare is a library of components, reusable across
multiple applications and industries, that lets TenFold add complex,
business-specific functionality to an application and virtually
eliminate applications-specific programming. TenFold ComponentWare
includes capabilities such as billing, scoring, and workflow, as well as
integration engines. Each component contains features to serve many
different types of applications, across multiple vertical industries.
Schedule 1.1A describes TenFold ComponentWare completed or under
development.
3. FastStart Software
. FastStart Software provides technology to quickly put TenFold
applications into production. These functions include converting and
cleansing legacy data, integrating with other applications, running a
parallel, and managing the implementation project.
4. TenFold Way Methodology
. The TenFold Way is a start-to-finish approach to working closely with
TenFold customers to design, develop, test, deliver, and evolve custom
applications. TenFold uses the TenFold Way to identify requirements in
four to eight weeks, and typically deliver the complete, fully tested
application in four to eight months. The TenFold Way organizes a project
into phases, each with well-defined activities and deliverables. The
TenFold Way combines continuous communication and customer feedback with
rapid, iterative development to keep projects on target.
5. FastStart Methodology
. FastStart Methodology provides implementation services to quickly put
TenFold applications into production. These services include converting
and cleansing legacy data, integrating with other applications, running
a parallel, and managing the implementation project.
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TenFold offers FastStart with the same fixed-time, fixed- price, money-back
guarantee offered for applications development.
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Schedule 1.1A
TenFold ComponentWare
Completed and In Development
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Schedule 6.6
TenFold Applications Products
Completed and In Development
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