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[BRIGHTWARE LETTERHEAD]
EXHIBIT - 10.17
SECOND AMENDMENT TO OEM/RESELLER AGREEMENT
This second amendment ("Second Amendment") serves to amend that certain
OEM/Reseller Agreement dated December 22, 1998 (the "Agreement") by and
between Brightware, Inc., ("Brightware") having a place of business at ▇▇▇
▇▇▇▇▇▇▇ ▇▇▇▇., ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ and Quintus Corporation ("Company") having a
place of business at ▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. This Second
Amendment is effective as of the Second Amendment Effective Date.
The parties agree as follows:
Unless otherwise defined herein, capitalized terms used in this First Amendment
shall have the same meaning as those used in the Agreement.
"Second Amendment Effective Date" means December 23, 1999.
SECTION 9 - TERM AND TERMINATION
Per Section 9.1 of the Agreement, both parties agree to extend the terms of
this Agreement for a period of ninety (90) days, commencing with the Second
Amendment Effective Date. Upon such termination, both parties shall negotiate
in good faith a new OEM agreement or a continuing extension of the terms of
this Agreement.
PRECEDENCE
In the event of conflict between this Second Amendment and the Agreement, this
Second Amendment shall take precedence over the Agreement. This Second
Amendment, the First Amendment and the Agreement are the entire agreement
between the parties concerning the subject matter hereof and may only be
modified by an amendment executed by the parties authorized representatives.
This Second Amendment is made as of the Second Amendment Effective Date.
LICENSEE BRIGHTWARE, INC.
/s/ ▇▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇ /s/ [SIGNATURE ILLEGIBLE]
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Authorized Signature Authorized Signature
▇▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇,
Business Admin Manager CFO
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Printed Name, Title Printed Name, Title
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