Common Contracts

11 similar Service Level Agreement contracts

Contract
Service Level Agreement • June 4th, 2025

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • June 3rd, 2025

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruption. Leaseweb’s Sales Terms and Conditions, Service Specifications and the policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • December 3rd, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • December 2nd, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • June 28th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • June 28th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • June 28th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • February 29th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruption. Leaseweb’s Sales Terms and Conditions, Service Specifications and the policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • February 29th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • February 29th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.

Contract
Service Level Agreement • February 29th, 2024

This Service Level Agreement (“SLA”) sets out the performance metrics such as applicable service levels, response times, service windows and availability of the Services. In addition, this Service Level Agreement defines the Service Credits that Customer may be eligible to in case of Leaseweb Service Disruptions. Leaseweb’s Sales Terms and Conditions, Services Specifications and policies and guidelines with respect to the use of its Services (the “Policies”) are also part of the Sales Contract and apply to the Services and any Equipment provided by Leaseweb.