Common Contracts

Contract

Service Level Agreement • August 12th, 2019 • Texas

• Contract Type
  Service Level Agreement
• Filed
  August 12th, 2019
• Jurisdiction
  Texas

This Appendix D to Texas Department of Information Resources (DIR) Contract Number DIR-CPO-4433 (Contract) and this Service Level Agreement (SLA or Agreement) with Sharp Electronics Corporation (Sharp) describes the support services provided by Sharp to eligible DIR Customers. In the event of a conflict between DIR Contract Number DIR-CPO-4433 and this Agreement, the DIR Contract will govern.