EXHIBIT 10.16 DRAFT (Americas) 1/12/00 (Rev 1) SUPPORT AND MAINTENANCE AGREEMENT This Support and Maintenance Agreement ("Agreement") is entered into and is effective as of the ____ day of _______________2000 (the "Effective Date") by and between...Support and Maintenance Agreement • March 28th, 2000 • Xacct Technologies 1997 LTD • California
Exhibit 10.13 PRIMUS COMMUNICATIONS CORPORATION SUPPORT AND MAINTENANCE AGREEMENTSupport and Maintenance Agreement • April 30th, 1999 • Primus Knowledge Solutions Inc • California
AMENDMENT NO. 1 TO SUPPORT AND MAINTENANCE AGREEMENT BETWEEN 3COM CORPORATION AND PRIMUS DATE OF AGREEMENT: June 25, 1997 This Amendment 1 ("Amendment") is made this 25th day of June, 1997 to the Support and Maintenance Agreement between Primus and...Support and Maintenance Agreement • April 30th, 1999 • Primus Knowledge Solutions Inc