Service Level Agreement – PTX® Hosted ServicesService Level Agreement • April 9th, 2025
This service level agreement (“SLA”) applies to the PTX Subscription Services hosted by Service Provider (Bottomline) (“Hosted Services”). By subscribing to the Hosted Services, through an Order Agreement, or otherwise using such services, Customer agrees to be bound by the terms of the reference contract stated in the applicable Order Agreement (“Agreement”), this SLA, and the applicable Order Agreement(s).