Marketing & Communications Department Service Level Agreement (SLA)Service Level Agreement • November 21st, 2019
Version Date Description Author 1.0 01/07/16 Service Level Agreement Mike James – Marketing & Communications Manager 1.1 01/04/19 Service Level Agreement Revised Alison Gilbody – Head of Strategic Relationships & Major Giving 1.2 29/10/19 Services covered added to Mike James – Marketing & Communications Manager