Common Contracts

1 similar Service Level Expectation contracts

Finance and Procurement Systems SLE
Service Level Expectation • June 13th, 2018

This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Finance and Procurement Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following: