Customer Data Processing AddendumData Processing Addendum • March 4th, 2025
This data processing addendum (“DPA”) is effective as of the last signature date of an Order and is between Medallia, Inc. (“Medallia”) and the other signatory to the Order (“Customer”). Medallia and Customer are parties to a Medallia Master Subscription Agreement (including any Statement of Work, Program Statement, Product Description, Order Form, or other agreements between the parties, collectively the “Underlying Agreements”). This DPA supplements the Underlying Agreements and establishes that Medallia and its subsidiaries will process Personal Data on behalf of Customer and its Affiliates that are authorized to use the experience management products that Medallia provides to Customer (the “Medallia Products”) under the Underlying Agreements. All capitalized terms not defined in this DPA shall have the meanings set forth in the Underlying Agreements.