Complaints and Dispute Resolution definition

Complaints and Dispute Resolution means the policy and procedures developed by the Company to manage complaints and dispute resolution.
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Examples of Complaints and Dispute Resolution in a sentence

  • Complaints, arising out of or in connection with the use of the Card under this Agreement shall be reported by the Cardholder within 24 hours via email to ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or by letter addressed to the Complaints and Dispute Resolution Board using the specified contact address of the Issuer.

  • Complaints and Dispute Resolution: Customers may submit a complaint via email to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇, or verbally by calling ▇-▇▇▇-▇▇▇-▇▇▇▇ Monday-Friday, 7 a.m. to 6 p.m. central standard time.

  • Part 8: Customer Feedback, Queries, Complaints, and Dispute Resolution.

  • If you remain concerned after discussing the matter with us, you might consider resolving the matter using our Complaints and Dispute Resolution process.

  • G4CL shall use reasonable endeavours to resolve any complaint or dispute, Further information concerning the Customer’s rights in relation to any dispute or complaint are specified in the Complaints and Dispute Resolution Procedure.

  • The Customer must notify any complaints or disputes to G4CL in accordance with its Complaints and Dispute Resolution Procedure available.

  • We have a Complaints and Dispute Resolution Procedure which undertakes to provide an answer to Your complaint within fifteen (15) working days.

  • Protests filed in accordance with this solicitation shall be governed by TAC Title 1, Administration, Part 5 Texas Facilities Commission, Chapter 111 Administration, Subchapter C Complaints and Dispute Resolution, §111.32 Protests/Dispute Resolution/Hearings.

  • We will address or assist you to resolve the dispute in accordance with the Complaints and Dispute Resolution Policy.

  • The Director acknowledges that ▇▇▇▇▇’s conduct is governed by the Constitution and by-laws including the Members’ Code of Conduct, the Complaints and Dispute Resolution Policy, and any other duly adopted by-laws (Policy Documents).

Related to Complaints and Dispute Resolution

  • Dispute Resolution means the procedure set forth in this LGIP for resolution of a dispute between the Parties.

  • Dispute Resolution Process means the process described in clause 9

  • Dispute Resolution Procedure means the procedure for resolution of Disputes set forth in Article 26;

  • Dispute Resolution Procedures means the procedures outlined in Annexure A of the MSA Determination.

  • Alternative dispute resolution means mediation, arbitration, conciliation, or other nonjudicial procedure that involves a neutral party in the decisionmaking process. The form of alternative dispute resolution chosen pursuant to this article may be binding or nonbinding, with the voluntary consent of the parties.