Complaints Handling Procedures definition

Complaints Handling Procedures means procedures for the handling of Complaints that
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Complaints Handling Procedures means procedures for the handling of Complaints that Communications Providers must have and comply with pursuant to Condition C4.2(a);
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Complaints Handling Procedures means procedures for the handling of Complaints that Regulated Providers must have and comply with pursuant to Condition C5.2(a);
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Examples of Complaints Handling Procedures in a sentence

  • We will handle all complaints in accordance with our Complaints Handling Procedures, a summary of which is set out on the Website.

  • We will follow the "Complaints Handling Procedures" published on our Website(s), which are incorporated herein by reference and form an integral part of these Terms and Conditions of Business; as a result, these Complaints Handling Procedures shall apply to all transactions between us and our clients, to the extent that it does not impose and/or seeks to impose any obligations on us that we would not otherwise have, but for the United States Investment Services.

  • Details of Barclays’ Complaints Handling Procedures are available on request from any branch, Barclays Group Information Line on 0800 400100 or at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇.▇▇.

  • A copy of Our full Complaints Handling Procedures is available on request.

  • Please contact us if you would like further details regarding our complaints procedures which includes our Complaints Handling Procedures booklet and policy, write to: The Complaints Officer, European Markets Limited, Gainsborough House, ▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇ ▇▇▇.

  • A copy of our full Complaints Handling Procedures is available on request.

  • Being a regulated investment firm, we abide with the outmost respect to the requirements of Clients Complaints Handling Procedures.

  • B.9.3 The Resident shall also have access to the complaints procedure operated by the Council, which shall be formulated to follow the Scottish Public Sector Ombudsman’s Statement of Complaints Handling Principles approved by the Scottish Parliament in January 2011, and Guidance on Model Complaints Handling Procedures published by the Scottish Public Services Ombudsman in February 2011, and as revised thereafter, insofar as that guidance can be practically applied to the Service.

  • In accordance with FCA requirements we have developed Internal Complaints Handling Procedures.

Related to Complaints Handling Procedures

  • Staff Vetting Procedures means the Authority’s procedures for the vetting of personnel and as advised to the Contractor by the Authority.

  • Ordering Procedures means the ordering and award procedures specified in Clause 6 (Ordering Procedures) and Framework Schedule 5 (Ordering Procedure);

  • AML/KYC Procedures means the customer due diligence (CDD) procedures of a Reporting Financial Institution pursuant to the anti-money laundering or similar requirements of the jurisdiction concerned to which such Reporting Financial Institution is subject.

  • Internal Procedures means in respect of the making of any one or more entries to, changes in or deletions of any one or more entries in the register at any time (including without limitation, original issuance or registration of transfer of ownership) the minimum number of the Warrant Agent’s internal procedures customary at such time for the entry, change or deletion made to be complete under the operating procedures followed at the time by the Warrant Agent, it being understood that neither preparation and issuance shall constitute part of such procedures for any purpose of this definition;

  • Bidding Procedures means the bidding procedures attached as Exhibit 1 to the Bidding Procedures Order and approved by the Bankruptcy Court pursuant to the Bidding Procedures Order and as amended and supplemented.