Continuous Support definition

Continuous Support. Equipment and Core Software Product Maintenance shall be subject to the terms of this Agreement and shall include (a) EMC keeping the Equipment and Core Software in good operating condition in conformance with applicable specifications, which includes remedial maintenance and the installation of engineering changes deemed necessary by EMC; (b) 24-hour English-language help line service, seven days per week, via telephone or other electronic media; (
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Examples of Continuous Support in a sentence

  • If the problem cannot be solved remotely, an expert may come to your location (by means of a separate support order or through the Continuous Support Support Agreement).

  • Customer Support requests submitted pursuant to the Column Continuous Support plan and on the Quote will be subject to Column’s Criteria for Escalation on Appendix A, and the response times below.

  • The company will provide Customer with an Annual IT Audit assessment and report provided they have signed up to the company’s Continuous Support Program.

  • The following conditions also apply to Support Agreements and Continuous Support Agreements: ● conditions in associated agreement (s) about services purchased from GeeFirm; ● provisions from General Terms and Conditions of ICT Nederland c.q. NL Digital; ● any additional or service-specific conditions of the relevant cloud services, as defined by our Suppliers and Technology Partners (e.g. Zoho, Google).

  • The following conditions also apply to Support Agreements and Continuous Support Agreements: ● conditions in associated agreement (s) about services purchased from GeeFirm; ● provisions from General Terms and Conditions of ICT Nederland; ● any additional or service-specific conditions of the relevant cloud services, as defined by our Suppliers and Technology Partners (e.g. Zoho, Google).

  • AUSTIN N.C. will replace and/or transfer a license only for customers enrolled in the Continuous Support Program ("CSP").

  • BMC Continuous Support is the only offering applicable for Mainframe System Management solutions.

  • For AOG-situations outside Amsterdam office hours, engineering and operational support is still available via the Fokker Services Continuous Support Desk; Phone: (international)+▇▇.▇▇.▇▇.▇▇▇▇▇, Telefax: (international)+▇▇.▇▇.▇▇.▇▇▇▇▇.

Related to Continuous Support

  • continuous supply of services means a supply of services which is provided, or agreed to be provided, continuously or on recurrent basis, under a contract, for a period exceeding three months with periodic payment obligations and includes supply of such services as the Government may, subject to such conditions, as it may, by notification, specify;

  • Continuous Shift Work means work done by separate relays of employees where the hours of work are regularly rotated in accordance with a shift roster covering a 24 hour per day operation over a 7 day week.

  • Continuous work means work carried on with consecutive shifts of employees throughout the 24 hours of each of at least six consecutive days without interruption except during breakdowns or meal breaks or due to unavoidable causes beyond the control of the employer.

  • *Continuous Contract Any existing written agreement (including any renewals that are exercised) between a prime contractor and a HUB vendor, where the HUB vendor provides the prime contractor with goods or service under the same contract for a specified period of time. The frequency the HUB vendor is utilized or paid during the term of the contract is not relevant to whether the contract is considered continuous. Two or more contracts that run concurrently or overlap one another for different periods of time are considered by CPA to be individual contracts rather than renewals or extensions to the original contract. In such situations the prime contractor and HUB vendor are entering (have entered) into “new” contracts.

  • Continuous monitoring system means the total equipment, required under the emission monitoring section in applicable subsections used to sample and condition (if applicable), to analyze, and to provide a permanent record of emissions or process parameters.