Coverage Hours definition
Examples of Coverage Hours in a sentence
Assist Customers during Primary Coverage Hours in identifying, analyzing, and resolving Wazuh Application challenges preventing the Application from operating as it was designed.
Bibliotheca agrees to provide: · On-site remedial maintenance during On-Site Coverage Hours (except for depot repair agreements) When Bibliotheca is notified that the Equipment is not in good working order.
Calls will be addressed during Bibliotheca Software Support Coverage Hours in the order they were received.
Wazuh will use reasonable eorts to respond to each of Customer's reported Issues within the Primary Coverage Hours applicable to Customer and within the timeframe designated below, as determined by the Customer’s service level, and based on the Severity Level as determined by Wazuh.
Coverage Hours means: the number of hours per workday, and weekends and holidays if applicable, selected by the Customer for service coverage by Cytiva.