Hardware Support definition

Hardware Support means those support services and activities described in the Hardware Support section of this Maintenance Policy.
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Hardware Support means an On-Site remedial hardware maintenance service in relation to the CPE hardware, that may be provided by CMT to the End User as part of the Service where this has been agreed in the End User Order (in accordance with the relevant support level option indicated in such End User Order), including provision of an engineering response and remedy of hardware faults in the CPE hardware; (d) the term “On-Site” shall refer to the End User Site; (e) the term “Tail Circuit” shall mean any Tail Circuits which CMT has agreed to procure for the End User as part of the Service; and (f) the term “User” means all persons or entities using or having access to the Service through the End User or the End User’s network.
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Hardware Support means the replacement or repair of physical components within a unit including where necessary the reinstallation of the operating system to a factory default condition.
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Examples of Hardware Support in a sentence

  • Hardware Support does not include the delivery, return, replacement, or installation of supplies or other consumable items (including, but not limited to, operating supplies, magnetic media, print heads, ribbons, toner, and batteries) unless otherwise stated in a Transaction Document.

  • Parts provided under Hardware Support may be whole unit replacements or be new or functionally equivalent to new in performance and reliability and warranted as new.

  • HPE maintains title and Customer shall have risk of loss or damage for loaner units if provided at HPE's discretion as part of Hardware Support or warranty services and such units will be returned to HPE without lien or encumbrance at the end of the loaner period.

  • HPE may provide Hardware Support for cables, connectors, interfaces, and other accessories if Customer purchases Support for such accessories at the same Hardware service level purchased for the Products with which they are used.

  • For Hardware Support purchased after expiration of the warranty, this Agreement will begin on the purchase date of this Agreement and will terminate at the end of the specified number of years of service purchased.

  • For Hardware Support purchased during the product warranty period, this Agreement will begin on the date of initial purchase of the new hardware product to be supported and will terminate either at the end of the specified number of years of service purchased; or for Hardware Support Services with page limits, terminate once the specified page limit (or page count) has been exceeded or at the end of the specified number of years of service purchased, whichever comes first.

  • Customer shall bear all delivery/shipping costs and all risk of loss during shipment/delivery of Timeclock hardware relating to Hardware as a Service or Hardware Support Services.

  • If You wish to renew Hardware Support after such Support has lapsed for more than ninety (90) days, We reserve the right to first inspect the Hardware (for which we may charge You inspection fees) and to require that You install the most current Upgrades and Updates before We agree to renew Support for the Hardware.

  • Hardware Support provided with License Together with the grant of the License, Oxford undertakes an obligation to provide the following support for Goods: • The Customer is given access to frequently asked questions, support forums and Documentation in a password- protected section of Oxford’s website.

  • Hardware Support Services are only available on Appliances that are under a current Support agreement with LogRhythm.


More Definitions of Hardware Support

Hardware Support. As listed in the services, SP shall provide twenty- ---------------- four (24) hours a day, seven (7) days a week hardware support. SP will insure that the continual operation of IP's servers. Should IP's servers go down, SP will have all service up and running within one (1) hour after notification of such down time if reasonably practicable. Unless the service has crashed and SP is unable to replace parts for the specific machine supplied by IP, in such case, SP will use its best efforts to locate the replacement of parts and have them delivered by the fastest means possible. Because IP is providing the hardware, SP has no control over that hardware. SP also has no control over the telephone lines, and should there be a technical problem with the telephone lines, SP will use its best efforts to have the lines repaired. SP has been notified by its telephone line carrier that any problems with the lines will be fixed within six (6) hours and SP and IP agree that SP is at the ▇▇▇▇ and call of the telephone line carrier. Technical Support: Technical support is available on the following ----------------- telephone numbers:
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Related to Hardware Support

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at ▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ (“Technical Support Policy”) when the Services are purchased.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • Basic life support means the following: