IT Service Continuity Management definition

IT Service Continuity Management or “ITSCM” means managing an organisation’s ability to continue to provide the predetermined and agreed level of services to support the minimum business requirements following a major interruption to the business;
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IT Service Continuity Management means management of the processes relating to IT Service Continuity; “IT Service Continuity Plan” means a plan to ensure IT Service Continuity which is to be provided by the Contractor to the Customer Authority at the frequency and in the format described in Appendix 2 (ISS ITIL Processes Plans) of Consolidated Schedule 14 (Performance Monitoring and Reporting) and which complies with the ISS ITIL Processes; “ITIL guidelines” means the Office of Government Commerce’s IT Infrastructure Library, version 3; “ITQ” means the Customer Authority’s invitation to quote for the provision of the Services; “IUS Tower” means the services provided by the IUS Tower Contractor pursuant to Contract ref DCNS/119; “IUS Tower Contractor” means the Customer Authority Third Party (or Parties) providing the IUS Tower services; “Jitter” means the short-term undesired deviation from true periodicals of an assumed periodic signal; “Joint Cyber Unit” means the Customer Authority’s joint cyber unit located in the Customer Authority Site in Corsham, or any successor to it; “Joint Implementation Team” means the team identified as such at Figure 3 of the Outline Implementation Plan; “Joint Risk and Issues Register” means a risk and issues register that records risks and issues relating to all of the services delivered by the Service Delivery Supply Chain; “JSP 375” means the standard identified as such in Consolidated Schedule 6 (Standards); “JSP 440” means the standard identified as such in Consolidated Schedule 6 (Standards); “JSP 480” means the standard identified as such in Consolidated Schedule 6 (Standards); “JSP 490” means the standard identified as such in Consolidated Schedule 6 (Standards); “JSP 541” means the standard identified as such in Consolidated Schedule 6 (Standards); “JSP 604” means the standard identified as such in Consolidated Schedule 6 (Standards); “Key Assumptions” has the meaning given to it in Paragraph 2.1.22 of Consolidated Schedule 10 (Financial Model); “Key Documents” means the Documentation to be provided pursuant to Consolidated Schedule 20 (Exit Management);
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IT Service Continuity Management or “ITSCM” means an end-to-end managed IT Service Continuity function to coordinate and integrate the approach to managing all ITSCM Events and activities, across all Authority Systems, and systems of third party suppliers that impact, or have the potential to impact, on IT service continuity and its onward impacts on delivery of the Services.
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Examples of IT Service Continuity Management in a sentence

  • IT Service Continuity Management will support the overall Business Continuity and Disaster Recovery process by ensuring that the required IT technical and services operations (including computer systems, networks, Applications, data repositories, telecommunications, environment, technical support and Service Desk) can be recovered within required and agreed business time scales.

  • Facilitate and lead in the definition and documentation of IT Service Continuity Management Policies and procedures, as approved by DIR, which set the objectives, scope and principles that will ensure the success of the IT Service Continuity Management processes.

  • Integrate Service Provider’s Capacity Management process with the other Service Management processes, including Service Level Management, Availability Management, IT Service Continuity Management and Financial Management.

  • Communicate and coordinate the IT Service Continuity Management Process within Service Provider’s own organization, other Service Component Provider(s), DIR, DIR Customers, and designated Third Party Vendor(s).

  • Validate that the IT Service Continuity Management process provides an audit trail that meets the legislative and policy requirements to which DIR and DIR Customer must comply.

  • Integrate Service Provider’s IT Service Continuity Management process with the other Service Management processes, including Service Level Management, Availability Management, Capacity Management, Configuration Management, Change Management and Incident Management.

  • Integrate Service Provider’s IT Service Continuity Management process with the IT Service Continuity Management processes of other Service Component Provider(s), DIR and authorized Third Party Vendors, with and where the processes interact.

  • Facilitate and lead information exchange between and among Service Provider and other Service Component Provider(s), DIR and DIR Customer, and/or Third Party Vendor(s) to improve end-to-end IT Service Continuity Management.

  • Integrate the Physical Security Administration process with Service Management processes, including IT Service Continuity Management.

  • Conduct regularly scheduled IT Service Continuity Management meetings.


More Definitions of IT Service Continuity Management

IT Service Continuity Management means the process of ensuring that identified IT Services will be available during abnormal situations. It typically involves a detailed assessment of the business risk of key IT Services being lost, and then identifies countermeasures and plans to prevent -- or recover from -- identified contingencies.
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IT Service Continuity Management. TBC IT Service Continuity Management Plans, Processes and Procedures” TBC
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IT Service Continuity Management. Exhibit 1 “ITIL” Exhibit 1 “Key Measurements” Exhibit 1 “Known Error” Exhibit 1 “Known Error Database” Exhibit 1
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Related to IT Service Continuity Management

  • Security Management Plan means the Supplier's security management plan prepared pursuant to paragraph 3 of schedule 2 an outline of which is set out in paragraph 2.7 of the Order Form as updated from time to time;