IVR Service definition
Examples of IVR Service in a sentence
Website and IVR Service Levels: Scheduled Uptime - FIS shall use commercially reasonable efforts to provide twenty-four (24) hours per day, seven (7) days per week Availability of the website and IVR systems to Client and its End Users.
Kronos will invoice Customer as follows: (i) for the license fees and annual maintenance associated with the Workforce Telestaff IVR License Per Port, upon execution of the Order Form; or (ii) each month in arrears for the Workforce Telestaff IVR Service usage fees for the total actual number of metered minutes used each month (the “Minute Usage Fee”) at a rate of $0.13 per minute, subject to Section 7 below.
Response (IVR) Contractor shall provide IVR Service that allows caller to hear prerecorded information played to them after making menu selections from their touchtone telephone.
The formula for calculation of IVR Service Availability is as defined in the Definitions in Article 1 of the main body of this agreement.
For Workforce Telestaff IVR Service, maintenance will be provided at the same level of support as Customer’s Workforce TeleStaff product at no additional charge.
The service provider will integrate their services with different applications (SMS, IVR ) of UNICEF, which are based upon the RapidPro platform with provision of Pull/Push SMS and IVR Service.
Integritet Interactive Voice Response (IVR) (Service Operation) A form of Automatic Call Distribution that accepts User input, such as key presses and spoken commands, to identify the correct destination for incoming Calls.
The IVR Service means an automated interactive voice response telephone system whereby a registered and non-registered Customer may phone a designated telephone number, input their Customer PIN and together with other identifying information and make a payment over the phone.
Interactive Voice Response (IVR) (Service Operation) A form of Automatic Call Distribution that accepts User input, such as key presses and spoken commands, to identify the correct destination for incoming Calls.
The guidelines associated with non-financial transactions includes: • Anti-Money Laundering • Clean Desk • Community Property • Custodial Owned Contracts • Exception and Escalations • Marketing Administration Correspondence • Not In Good Order (NIGO) • OFAC Homeland Tracker • Return Mail • Signatures • W9 Certification IVR Service Provide the ability to retrieve account information and route calls via the phone.