Local Ombudsman Program definition
Examples of Local Ombudsman Program in a sentence
Ensure residents in the service area of the Local Ombudsman Program have regular, timely access to State Certified Ombudsman Representatives and timely responses to complaints and requests for assistance.
Subrecipient shall comply with OAA § 306(a)(17), which requires an AAA to include in its Area Plan information on how it will coordinate activities and develop long-range emergency preparedness plans with local and State emergency response agencies, relief organizations, local and State governments, the Local Ombudsman Program, and any other institutions that have responsibility for disaster relief service delivery.
On or before the reporting dates, the Local Ombudsman Program must submit the Quarterly Ombudsman Data Reporting Form (OSLTCO S301), indicating that data for the quarter has been completed or the reason for any delay, to the OSLTCO mailbox (▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇.▇▇▇) with a copy to the AAA.
Details of how the Contractor shall maintain an adequate level of State Certified Ombudsman Representatives to ensure continuity of services during the transition to a subsequent Local Ombudsman Program.
A description of how the subsequent Local Ombudsman Program will be assisted in assessing the status of all active clients’ records at the point of transfer to ensure timely continuation of Ombudsman services.
Continue the mandated Ombudsman provisions as a direct service of the Contractor, utilizing experienced State Certified Ombudsman Representatives and a local Program Coordinator selected by the Contractor and designated by the State Ombudsman to represent the Local Ombudsman Program.
Details of how the Contractor shall notify all the impacted facilities and community referral sources of the change in the parties providing Local Ombudsman Program services.
The Contractor shall take the following actions, or shall require its Subcontractor, the Local Ombudsman Program, to enter data into the Internet-based NORS utilizing software provided by CDA, as required.
Details of how the Contractor shall deliver to the subsequent Local Ombudsman Program, a full inventory of updated confidential client records, public facility records, and records documenting Ombudsman certification and training.
The Subrecipient shall identify in the Transition Plan which option it has chosen to ensure that there will be no break in continued services, based on the following: • Continue the mandated Ombudsman provisions as a direct service, utilizing experienced State Certified Ombudsman Representatives and a local Program Coordinator selected by Subrecipient and designated by the State Ombudsman to represent the Local Ombudsman Program.